{ "id": "https://agentreport.io/ai-receptionist-market-comparison/", "slug": "ai-receptionist-market-comparison", "title": "AI receptionist comparison: 46 offers by job, price and handoff", "description": "Compare 46 receptionist products and regional offers by documented workflows, plan conditions, human fallback and billing units. Includes source-linked scores and downloadable data.", "url": "https://agentreport.io/ai-receptionist-market-comparison/", "markdownUrl": "https://agentreport.io/articles/ai-receptionist-market-comparison.md", "jsonUrl": "https://agentreport.io/articles/ai-receptionist-market-comparison.json", "format": "guide", "type": "Guide", "published": "2026-11-05", "modified": "2026-11-05", "author": { "name": "Agent Report Editorial", "kind": "house" }, "status": "Source-based market comparison", "disclosure": "We reviewed official product, pricing and support pages on November 4–5, 2026, with Codex research and Grok editorial review. The review is not an official xAI statement. We did not open accounts, place calls or run product trials. Scores describe documented support within each product's role.", "language": "en", "topics": [ "evaluation", "permissions-and-safety" ], "entities": [], "sections": [ { "title": "How the scores work", "url": "https://agentreport.io/ai-receptionist-market-comparison/#how-the-scores-work" }, { "title": "Read the conditions before comparing the bill", "url": "https://agentreport.io/ai-receptionist-market-comparison/#read-the-conditions-before-comparing-the-bill" }, { "title": "Download the evidence", "url": "https://agentreport.io/ai-receptionist-market-comparison/#download-the-evidence" }, { "title": "Turnkey AI receptionists", "url": "https://agentreport.io/ai-receptionist-market-comparison/#turnkey-ai-receptionists" }, { "title": "Human and hybrid services", "url": "https://agentreport.io/ai-receptionist-market-comparison/#human-and-hybrid-services" }, { "title": "Phone-system products", "url": "https://agentreport.io/ai-receptionist-market-comparison/#phone-system-products" }, { "title": "Industry-specific products", "url": "https://agentreport.io/ai-receptionist-market-comparison/#industry-specific-products" }, { "title": "Voice-agent building platforms", "url": "https://agentreport.io/ai-receptionist-market-comparison/#voice-agent-building-platforms" }, { "title": "Regional channels", "url": "https://agentreport.io/ai-receptionist-market-comparison/#regional-channels" }, { "title": "Coverage and open questions", "url": "https://agentreport.io/ai-receptionist-market-comparison/#coverage-and-open-questions" }, { "title": "Leave the shortlist with a testable job", "url": "https://agentreport.io/ai-receptionist-market-comparison/#leave-the-shortlist-with-a-testable-job" } ], "sources": [ { "title": "Clawd Smith product", "url": "https://clawdsmith.com/", "publisher": "clawdsmith.com" }, { "title": "Clawd Smith pricing", "url": "https://clawdsmith.com/pricing", "publisher": "clawdsmith.com" }, { "title": "Dialbox reception", "url": "https://dialbox.ca/virtual-receptionist", "publisher": "dialbox.ca" }, { "title": "Dialbox pricing", "url": "https://dialbox.ca/pricing", "publisher": "dialbox.ca" }, { "title": "Dialbox playbooks", "url": "https://dialbox.ca/virtual-receptionist/playbooks", "publisher": "dialbox.ca" }, { "title": "Dialbox integrations", "url": "https://dialbox.ca/integrations", "publisher": "dialbox.ca" }, { "title": "Official product", "url": "https://dialzara.com/", "publisher": "dialzara.com" }, { "title": "Dialzara pricing", "url": "https://dialzara.com/pricing", "publisher": "dialzara.com" }, { "title": "Dialzara features", "url": "https://dialzara.com/features", "publisher": "dialzara.com" }, { "title": "Frontdesk AI Receptionist", "url": "https://www.myaifrontdesk.com/ai-receptionist", "publisher": "myaifrontdesk.com" }, { "title": "Frontdesk pricing", "url": "https://www.myaifrontdesk.com/pricing", "publisher": "myaifrontdesk.com" }, { "title": "Official pricing/usage fact sheet (2025; page updated August 4, 2026)", "url": "https://llms.myaifrontdesk.com/pricing-usage", "publisher": "llms.myaifrontdesk.com" }, { "title": "Frontdesk AI plans and FAQ", "url": "https://tryfrontdesk.ca/", "publisher": "tryfrontdesk.ca" }, { "title": "Frontdesk pricing and setup credits", "url": "https://tryfrontdesk.ca/pricing", "publisher": "tryfrontdesk.ca" }, { "title": "Official product", "url": "https://www.goodcall.com/", "publisher": "goodcall.com" }, { "title": "Goodcall pricing", "url": "https://www.goodcall.com/pricing", "publisher": "goodcall.com" }, { "title": "How Goodcall works", "url": "https://www.goodcall.com/how-it-works", "publisher": "goodcall.com" }, { "title": "MapleReceptionist plans", "url": "https://maplereceptionist.com/?lang=en-CA", "publisher": "maplereceptionist.com" }, { "title": "MapleReceptionist help", "url": "https://maplereceptionist.com/help/", "publisher": "maplereceptionist.com" }, { "title": "ProMAS receptionist", "url": "https://www.promas.ca/ai-receptionist", "publisher": "promas.ca" }, { "title": "ProMAS pricing", "url": "https://www.promas.ca/ai-receptionist/pricing", "publisher": "promas.ca" }, { "title": "Reception.ai product and pricing", "url": "https://www.reception.ai/", "publisher": "reception.ai" }, { "title": "ElevenLabs Reception", "url": "https://elevenlabs.io/reception", "publisher": "elevenlabs.io" }, { "title": "Reception launch announcement", "url": "https://elevenlabs.io/blog/reception", "publisher": "elevenlabs.io" }, { "title": "Rhanta pricing/product", "url": "https://rhanta.com/", "publisher": "rhanta.com" }, { "title": "Rhanta features", "url": "https://rhanta.com/features/", "publisher": "rhanta.com" }, { "title": "Rhanta terms", "url": "https://rhanta.com/terms/", "publisher": "rhanta.com" }, { "title": "Rosie AI Receptionist and plans", "url": "https://heyrosie.com/solutions/ai-receptionist", "publisher": "heyrosie.com" }, { "title": "Upfirst product", "url": "https://upfirst.ai/", "publisher": "upfirst.ai" }, { "title": "Upfirst pricing", "url": "https://upfirst.ai/pricing", "publisher": "upfirst.ai" }, { "title": "Upfirst official setup guide", "url": "https://upfirst.ai/docs/setup-guide.md", "publisher": "upfirst.ai" }, { "title": "Abby AI Receptionist", "url": "https://www.abby.com/products/ai-receptionist/", "publisher": "abby.com" }, { "title": "Abby pricing", "url": "https://www.abby.com/pricing/", "publisher": "abby.com" }, { "title": "AnswerConnect live answering", "url": "https://www.answerconnect.com/", "publisher": "answerconnect.com" }, { "title": "AnswerConnect view pricing", "url": "https://www.answerconnect.com/view-pricing", "publisher": "answerconnect.com" }, { "title": "Call routing and transfer", "url": "https://www.answerconnect.com/services/answering-services/call-routing-transfer-service", "publisher": "answerconnect.com" }, { "title": "Appointment scheduling", "url": "https://www.answerconnect.com/services/appointment-scheduling", "publisher": "answerconnect.com" }, { "title": "How AnswerConnect works", "url": "https://www.answerconnect.com/how-it-works", "publisher": "answerconnect.com" }, { "title": "Moneypenny AI Receptionist", "url": "https://www.moneypenny.com/us/ai-receptionist", "publisher": "moneypenny.com" }, { "title": "Moneypenny US pricing", "url": "https://www.moneypenny.com/us/pricing", "publisher": "moneypenny.com" }, { "title": "Official product", "url": "https://www.patlive.com/", "publisher": "patlive.com" }, { "title": "PATLive pricing", "url": "https://www.patlive.com/pricing/", "publisher": "patlive.com" }, { "title": "PATLive call screening and transfers", "url": "https://www.patlive.com/solutions/call-screening-transfers/", "publisher": "patlive.com" }, { "title": "PATLive appointment scheduling", "url": "https://www.patlive.com/solutions/appointment-scheduling/", "publisher": "patlive.com" }, { "title": "PATLive integrations", "url": "https://www.patlive.com/platform/integrations/", "publisher": "patlive.com" }, { "title": "ReceptionHQ pricing", "url": "https://www.receptionhq.com/pricing/", "publisher": "receptionhq.com" }, { "title": "MyAssistant", "url": "https://www.receptionhq.com/service/live-call-answering/virtual-assistant/", "publisher": "receptionhq.com" }, { "title": "MyDiary", "url": "https://www.receptionhq.com/service/live-call-answering/virtual-receptionist-appointment-scheduling/", "publisher": "receptionhq.com" }, { "title": "ReceptionistPlus", "url": "https://www.receptionhq.com/service/live-call-answering/virtual-receptionist/", "publisher": "receptionhq.com" }, { "title": "ReceptionHQ AI answering with human backup", "url": "https://www.receptionhq.com/service/hybrid-ai-phone-answering/", "publisher": "receptionhq.com" }, { "title": "Official product", "url": "https://www.ruby.com/solutions/live-virtual-receptionists/", "publisher": "ruby.com" }, { "title": "Ruby plans and pricing", "url": "https://www.ruby.com/plans-and-pricing/", "publisher": "ruby.com" }, { "title": "Ruby integrations", "url": "https://www.ruby.com/solutions/integrations/", "publisher": "ruby.com" }, { "title": "Ruby Billing Basics", "url": "https://rubyhelpcenter.helpjuice.com/en_US/billing/ruby-billing-basics", "publisher": "rubyhelpcenter.helpjuice.com" }, { "title": "AI at Ruby", "url": "https://www.ruby.com/ai/", "publisher": "ruby.com" }, { "title": "AI Receptionist", "url": "https://smith.ai/ai-receptionist", "publisher": "smith.ai" }, { "title": "AI Receptionist pricing", "url": "https://smith.ai/pricing/ai-receptionist", "publisher": "smith.ai" }, { "title": "Aircall AI Receptionist", "url": "https://aircall.io/products/ai/ai-receptionist/", "publisher": "aircall.io" }, { "title": "Aircall pricing", "url": "https://aircall.io/pricing/", "publisher": "aircall.io" }, { "title": "Aircall AI Voice Agent Platform", "url": "https://aircall.io/products/ai/voice-agent/", "publisher": "aircall.io" }, { "title": "Understanding AI Voice Agent charges", "url": "https://support.aircall.io/en-gb/articles/28888299272733", "publisher": "support.aircall.io" }, { "title": "CloudTalk AI Voice Agent", "url": "https://www.cloudtalk.io/cloudtalk-ai-voice-agent/", "publisher": "cloudtalk.io" }, { "title": "CloudTalk pricing", "url": "https://www.cloudtalk.io/pricing/", "publisher": "cloudtalk.io" }, { "title": "Dialpad AI Receptionist", "url": "https://www.dialpad.com/solutions/ai-receptionist/", "publisher": "dialpad.com" }, { "title": "Dialpad pricing", "url": "https://www.dialpad.com/pricing/", "publisher": "dialpad.com" }, { "title": "Create an Agentic AI Agent", "url": "https://help.dialpad.com/hc/en-us/articles/54542536836891-Create-an-Agentic-AI-Agent", "publisher": "help.dialpad.com" }, { "title": "AI Agent Conversations Credits", "url": "https://help.dialpad.com/hc/en-us/articles/54920201345179-AI-Agent-Conversations-Credits", "publisher": "help.dialpad.com" }, { "title": "GoTo AI Virtual Receptionist", "url": "https://www.goto.com/connect/ai-virtual-receptionist", "publisher": "goto.com" }, { "title": "AI Receptionist FAQs", "url": "https://www.goto.com/blog/ai-receptionist-faqs", "publisher": "goto.com" }, { "title": "AI Receptionist datasheet", "url": "https://www.goto.com/-/media/pdfs/data-sheet/goto-connect-ai-receptionist-ds.pdf", "publisher": "goto.com" }, { "title": "GoTo October 2026 product update", "url": "https://community.goto.com/discussion/326090/whats-new-this-week-with-goto-connect", "publisher": "community.goto.com" }, { "title": "XBert product and FAQ", "url": "https://www.nextiva.com/products/xbert", "publisher": "nextiva.com" }, { "title": "XBert AI Receptionist", "url": "https://www.nextiva.com/products/ai-receptionist", "publisher": "nextiva.com" }, { "title": "Google Calendar integration", "url": "https://www.nextiva.com/integrations/nextiva-google-calendar-integration", "publisher": "nextiva.com" }, { "title": "AI Answering Service and AI Receptionist", "url": "https://www.ooma.com/small-business-phone-systems/ai-answering-service-ai-receptionist/", "publisher": "ooma.com" }, { "title": "AI Receptionist support, October 12 2026", "url": "https://www.ooma.com/small-business-phone-systems/features-support/ooma-ai-receptionist-overview/", "publisher": "ooma.com" }, { "title": "Ooma Office plans", "url": "https://www.ooma.com/small-business-phone-systems/plans/", "publisher": "ooma.com" }, { "title": "Sona AI", "url": "https://www.quo.com/sona", "publisher": "quo.com" }, { "title": "Quo pricing", "url": "https://www.quo.com/pricing", "publisher": "quo.com" }, { "title": "AIR pricing and feature matrix", "url": "https://www.ringcentral.com/pricing/ai-receptionist", "publisher": "ringcentral.com" }, { "title": "AIR release notes, July 27 2026", "url": "https://support.ringcentral.com/gb/en/release-notes/ai-receptionist.html", "publisher": "support.ringcentral.com" }, { "title": "RingCentral AI Session Rates: AI Representative / AIR Pro on US RingEX", "url": "https://www.ringcentral.com/legal/ai-session-rates.html", "publisher": "ringcentral.com" }, { "title": "Virtual Agent pricing", "url": "https://zoom.us/pricing/virtual-agent", "publisher": "zoom.us" }, { "title": "Standalone launch, July 9 2026", "url": "https://news.zoom.com/standalone-zoom-virtual-agent-receptionist/", "publisher": "news.zoom.com" }, { "title": "Receptionist FAQ", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0085189", "publisher": "support.zoom.com" }, { "title": "Receptionist setup", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0084960", "publisher": "support.zoom.com" }, { "title": "AI Answering Service marketing", "url": "https://www.zoom.com/en/discover/phone/ai-answering-service/", "publisher": "zoom.com" }, { "title": "Arini", "url": "https://www.arini.ai/", "publisher": "arini.ai" }, { "title": "Arini AI Receptionist", "url": "https://www.arini.ai/ai-receptionist-page", "publisher": "arini.ai" }, { "title": "Hostie", "url": "https://hostie.ai/", "publisher": "hostie.ai" }, { "title": "Hostie plans", "url": "https://hostie.ai/pricing", "publisher": "hostie.ai" }, { "title": "Hostie integrations", "url": "https://hostie.ai/integration", "publisher": "hostie.ai" }, { "title": "CSR AI product", "url": "https://www.housecallpro.com/features/ai-team/csr-ai/", "publisher": "housecallpro.com" }, { "title": "CSR AI Overview", "url": "https://help.housecallpro.com/en/articles/9740104-csr-ai-overview", "publisher": "help.housecallpro.com" }, { "title": "Impel Voice AI", "url": "https://impel.ai/voice-ai/", "publisher": "impel.ai" }, { "title": "Jobber pricing", "url": "https://www.getjobber.com/pricing/", "publisher": "getjobber.com" }, { "title": "Receptionist powered by Jobber AI", "url": "https://help.getjobber.com/en/articles/receptionistpowered-by-jobber-ai/", "publisher": "help.getjobber.com" }, { "title": "Numa platform", "url": "https://numa.com/", "publisher": "numa.com" }, { "title": "Numa Appointment Agent", "url": "https://numa.com/appointment-agent", "publisher": "numa.com" }, { "title": "Numa Operator", "url": "https://numa.com/operator", "publisher": "numa.com" }, { "title": "Numa for Sales", "url": "https://numa.com/sales", "publisher": "numa.com" }, { "title": "AI Virtual Agent", "url": "https://www.servicetitan.com/features/pro/virtual-agent", "publisher": "servicetitan.com" }, { "title": "Virtual Agent setup and FAQ", "url": "https://plg.servicetitan.com/va", "publisher": "plg.servicetitan.com" }, { "title": "Configure Voice Agent settings", "url": "https://help.servicetitan.com/commercial/docs/configure-your-voice-agent-settings-in-servicetitan", "publisher": "help.servicetitan.com" }, { "title": "Slang AI", "url": "https://www.slang.ai/", "publisher": "slang.ai" }, { "title": "Slang AI pricing", "url": "https://www.slang.ai/pricing", "publisher": "slang.ai" }, { "title": "Slang AI product", "url": "https://www.slang.ai/product", "publisher": "slang.ai" }, { "title": "Weave AI Receptionist", "url": "https://www.getweave.com/ai-receptionist/", "publisher": "getweave.com" }, { "title": "Weave SEC business combinations", "url": "https://www.sec.gov/Archives/edgar/data/1609151/000160915126000016/R10.htm", "publisher": "sec.gov" }, { "title": "AI Studio dashboard and usage", "url": "https://docs.8x8.studio/", "publisher": "docs.8x8.studio" }, { "title": "AI Studio Builder", "url": "https://docs.8x8.studio/builder/", "publisher": "docs.8x8.studio" }, { "title": "AI Studio system tools", "url": "https://docs.8x8.studio/system-tools/", "publisher": "docs.8x8.studio" }, { "title": "8x8 Work incoming AI Studio call context", "url": "https://docs-alt.8x8.com/8x8WebHelp/8x8-work-for-desktop/Content/workd/place-receive-calls.htm", "publisher": "docs-alt.8x8.com" }, { "title": "AI Studio voice deployment", "url": "https://docs.8x8.studio/deploy-voice-connectors/", "publisher": "docs.8x8.studio" }, { "title": "Bland pricing", "url": "https://www.bland.ai/pricing", "publisher": "bland.ai" }, { "title": "Feedback and monitoring", "url": "https://university.bland.ai/modules/5/lesson-3", "publisher": "university.bland.ai" }, { "title": "Initial pathway tutorial", "url": "https://university.bland.ai/modules/7/lesson-1", "publisher": "university.bland.ai" }, { "title": "New Bland dashboard", "url": "https://app.bland.com/blog/introducing-dashboard-v2", "publisher": "app.bland.com" }, { "title": "ElevenAgents pricing", "url": "https://elevenlabs.io/pricing/agents?price.platform=agents_platform", "publisher": "elevenlabs.io" }, { "title": "ElevenAgents webhook tools", "url": "https://elevenlabs.io/docs/eleven-agents/customization/tools/webhook-tools", "publisher": "elevenlabs.io" }, { "title": "Transfer to number", "url": "https://elevenlabs.io/docs/eleven-agents/customization/tools/system-tools/transfer-to-number", "publisher": "elevenlabs.io" }, { "title": "Operate", "url": "https://elevenlabs.io/docs/eleven-agents/operate/overview", "publisher": "elevenlabs.io" }, { "title": "Agent testing", "url": "https://elevenlabs.io/docs/eleven-agents/customization/agent-testing", "publisher": "elevenlabs.io" }, { "title": "Retell pricing", "url": "https://www.retellai.com/pricing", "publisher": "retellai.com" }, { "title": "Retell custom functions", "url": "https://docs.retellai.com/build/single-multi-prompt/custom-function", "publisher": "docs.retellai.com" }, { "title": "Voice-agent call transfers", "url": "https://www.retellai.com/learn/how-call-transfers-work-between-ai-voice-agents-and-human-teams", "publisher": "retellai.com" }, { "title": "Test and release voice-agent changes", "url": "https://www.retellai.com/learn/how-to-test-and-release-voice-agent-changes", "publisher": "retellai.com" }, { "title": "Synthflow pricing", "url": "https://synthflow.ai/pricing", "publisher": "synthflow.ai" }, { "title": "Vapi pricing", "url": "https://vapi.ai/pricing", "publisher": "vapi.ai" }, { "title": "Vapi tools", "url": "https://docs.vapi.ai/tools", "publisher": "docs.vapi.ai" }, { "title": "Transfer Call tool", "url": "https://docs.vapi.ai/tools/transfer-call", "publisher": "docs.vapi.ai" }, { "title": "Debugging voice agents", "url": "https://docs.vapi.ai/debugging", "publisher": "docs.vapi.ai" }, { "title": "Pricing and success packages", "url": "https://docs.vapi.ai/billing/pricing-and-success-packages", "publisher": "docs.vapi.ai" }, { "title": "BT AI Receptionist", "url": "https://business.bt.com/calling-messaging-tools/contact-centres/ai-receptionist/", "publisher": "business.bt.com" }, { "title": "BT Cloud Work service schedule", "url": "https://business.bt.com/content/dam/bt-business/pdfs/terms/ip-comms/BTL_BPS_CldWrkSch_customers-from30March2026_published30March2026.pdf", "publisher": "business.bt.com" }, { "title": "AIR and AIRE help", "url": "https://business.bt.com/help/article/phone-systems/ai-receptionist-and-ai-receptionist-everywhere/help-with-ai-receptionist-ai-receptionist-everywhere/", "publisher": "business.bt.com" }, { "title": "TELUS Business Connect plans", "url": "https://www.telus.com/en/business/small/phone/cloud-phone-plans", "publisher": "telus.com" }, { "title": "TELUS and RingCentral expansion", "url": "https://www.telus.com/en/about/news-and-events/media-releases/telus-business-connect-ring-central", "publisher": "telus.com" }, { "title": "Source", "url": "https://grasshopper.com/features/virtual-receptionist", "publisher": "grasshopper.com" }, { "title": "Source", "url": "https://www.dialpad.com/faq/", "publisher": "dialpad.com" }, { "title": "Source", "url": "https://docs.nexhealth.com/docs/sample-app-ai-receptionist", "publisher": "docs.nexhealth.com" }, { "title": "Source", "url": "https://www.toma.com/", "publisher": "toma.com" }, { "title": "Source", "url": "https://www.truelark.com/", "publisher": "truelark.com" }, { "title": "Source", "url": "https://poly.ai/", "publisher": "poly.ai" } ], "minutes": 73, "markdown": "# AI receptionist comparison: 46 offers by job, price and handoff\n\nCompare 46 receptionist products and regional offers by documented workflows, plan conditions, human fallback and billing units. Includes source-linked scores and downloadable data.\n\nCanonical: https://agentreport.io/ai-receptionist-market-comparison/\nAuthor: Agent Report Editorial\nPublished: 2026-11-05\nModified: 2026-11-05\nEvidence: Source-based market comparison\nDisclosure: We reviewed official product, pricing and support pages on November 4–5, 2026, with Codex research and Grok editorial review. The review is not an official xAI statement. We did not open accounts, place calls or run product trials. Scores describe documented support within each product's role.\n\nChoose an AI receptionist by the work it must finish: a callback record, a calendar booking, a job in your business system or a conversation with a person. A service that takes a message and a platform that lets you build a booking agent require different budgets and different work from your team.\n\nFor an owner or operations lead choosing a shortlist, we mapped **46 product and regional-channel records** across six groups. Each record carries five documentation scores, its plan conditions, pricing units, sources and open questions. The count includes human answering services, separate offers from one company and regional purchasing routes; it is broader than a list of standalone AI vendors.\n\nWe checked **134 official source pages** during November 4–5, 2026. This is a source comparison. It measures neither call quality nor financial return. Grok reviewed the research and checked the resulting corrections; that review covered selected sources rather than an independent recheck of every product.\n\nStart with the group that matches your job:\n\n- [Turnkey AI receptionists](https://agentreport.io/ai-receptionist-market-comparison/#turnkey-ai-receptionists): add call handling to an existing business line.\n- [Human and hybrid services](https://agentreport.io/ai-receptionist-market-comparison/#human-and-hybrid-services): arrange staffed coverage as part of the service.\n- [Phone-system products](https://agentreport.io/ai-receptionist-market-comparison/#phone-system-products): check an existing provider or its standalone offer.\n- [Industry-specific products](https://agentreport.io/ai-receptionist-market-comparison/#industry-specific-products): work inside the system that holds jobs, appointments or reservations.\n- [Voice-agent building platforms](https://agentreport.io/ai-receptionist-market-comparison/#voice-agent-building-platforms): build and operate a custom workflow.\n- [Regional channels](https://agentreport.io/ai-receptionist-market-comparison/#regional-channels): buy through a local telecommunications contract.\n\nIf your question is whether the expense pays off, use the [worth-it and trial guide](https://agentreport.io/ai-receptionist-small-business-trial/) to compare completed cases, the full bill and staff time. This page helps you choose which offers to investigate.\n\n## How the scores work\n\nEach score describes documented support within a product's role. **2** means concrete support, **1** means limited or conditional support, **0** requires an explicit exclusion, and **unknown** means insufficient evidence. Material conflicts between official sources receive 1 until resolved. We do not add the dimensions into a total or order products by score.\n\n| Dimension | 1: limited or conditional | 2: concrete documented support |\n| --- | --- | --- |\n| Intake | FAQs or basic message capture | Structured qualification or configurable questions |\n| Actions | Booking link, message delivery or custom integration required | A named booking or business-record write; documented tool execution for building platforms |\n| Handoff | Basic transfer claim or limited destinations | Rules with context, routing behavior or fallback details |\n| Controls | A demo, basic logs or configuration alone | Pre-live testing plus review or monitoring |\n| Commercial clarity | Quote route or public price with material billing gaps | Billing unit, allowance or rate, overage treatment and material prerequisites stated |\n\nThe scores cannot tell you whether a caller will be understood or whether a booking will be correct. Those outcomes need a trial of the exact setup. A clear quote process can still score 1 for commercial clarity because it leaves the buyer's bill unresolved.\n\nScores can cover a named higher tier. Read the evidence beneath the product before applying a score to an entry plan. Handoff describes the transfer mechanics; the separate human-coverage field says who supplies the people. Platform action scores describe tools a builder can use, with implementation still owned by that builder. Products are alphabetical within each group.\n\n## Read the conditions before comparing the bill\n\nA monthly price can buy minutes, connected calls, distinct caller numbers, conversations or a mixture of AI and human time. Every record below keeps the advertised unit and commercial restrictions beside the amount. Currency labels remain attached to the offer; we have not converted prices into a common currency or a price per call.\n\nUse the same expected workload when requesting quotes. Include repeated callers, transferred time, testing, setup and the time someone will spend reviewing outcomes. For appointment handling, ask whether the purchased plan sends a link, writes a calendar event or creates the required record in your business system. Then test that destination, including what happens when it is unavailable.\n\n## Download the evidence\n\nThe dated [JSON evidence file](https://agentreport.io/research/ai-receptionists/2026-11-05/vendors.json) includes the rubric, all 46 records, score reasons, official source URLs and unknowns. The [CSV comparison](https://agentreport.io/research/ai-receptionists/2026-11-05/vendors.csv) includes each score's reason and source for spreadsheet review. In JSON, `null` means unknown; the CSV spells it out. Both represent the same November 5 snapshot.\n\nThe expandable records below contain the same substantive evidence on this page. Prices and eligibility can change; confirm the current offer before committing.\n\n## Turnkey AI receptionists\n\nStart here for a separate service that answers your business line. Check the exact paid plan: message capture, a texted booking link and a calendar write can be different purchases.\n\n12 records. Select a product for its plan conditions, prices and source-linked score reasons.\n\n| Product | Intake | Actions | Handoff | Controls | Commercial |\n| --- | --- | --- | --- | --- | --- |\n| [Clawd Smith](https://agentreport.io/ai-receptionist-market-comparison/#product-clawd-smith) | 1 | 1 | 2 | 1 | 2 |\n| [Dialbox](https://agentreport.io/ai-receptionist-market-comparison/#product-dialbox) | 2 | 2 | 2 | 2 | 2 |\n| [Dialzara](https://agentreport.io/ai-receptionist-market-comparison/#product-dialzara) | 2 | 2 | 2 | 2 | 1 |\n| [Frontdesk (My AI Front Desk)](https://agentreport.io/ai-receptionist-market-comparison/#product-my-ai-frontdesk) | 2 | 2 | 1 | 1 | 1 |\n| [Frontdesk AI (Canada)](https://agentreport.io/ai-receptionist-market-comparison/#product-frontdesk-canada) | 2 | 1 | 2 | 1 | 2 |\n| [Goodcall](https://agentreport.io/ai-receptionist-market-comparison/#product-goodcall) | 2 | 2 | 2 | 2 | 2 |\n| [MapleReceptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-maplereceptionist) | 2 | 2 | 2 | 1 | 1 |\n| [ProMAS AI Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-promas) | 1 | 1 | unknown | 1 | 1 |\n| [Reception by ElevenAgents](https://agentreport.io/ai-receptionist-market-comparison/#product-elevenlabs-reception) | 2 | 2 | 2 | 1 | 1 |\n| [Rhanta](https://agentreport.io/ai-receptionist-market-comparison/#product-rhanta) | 1 | 2 | 1 | 1 | 1 |\n| [Rosie](https://agentreport.io/ai-receptionist-market-comparison/#product-rosie) | 2 | 2 | 2 | 1 | 1 |\n| [Upfirst](https://agentreport.io/ai-receptionist-market-comparison/#product-upfirst) | 2 | 2 | 2 | 2 | 1 |\n\n### Clawd Smith\n\nView evidence and terms for Clawd Smith\n\n[Official product](https://clawdsmith.com/). Checked 2026-11-05. Turnkey AI receptionist\n\nBuyer: Small Canadian business needing messages\n\nRegion: Canada\n\nSetup: Configure number or port\n\nDocumented workflows: Contact/message capture; Appointment requests; Urgent alerts\n\nIntegrations: No named integration verified in the reviewed sources.\n\nHuman coverage and fallback: Buyer-selected transfer; message if unanswered.\n\nTesting and review: Editable settings and dashboard.\n\nAdvertised price: CAD 20/month includes 60 minutes; CAD 0.30/minute extra.\n\nCurrency: CAD\n\nBilling unit: Each call rounded up to whole billed minutes\n\nCommercial conditions: Each call rounds up to whole minutes. No setup fee; no supplied human, SMS or outbound on live plan. Pro is advertised at CAD 80/month as coming soon; its features remain unannounced.\n\n[Clawd Smith pricing source](https://clawdsmith.com/)\n\nIntake: 1. Basic contact/message capture. [Clawd Smith intake source](https://clawdsmith.com/)\nActions: 1. Appointment request, not verified calendar write. [Clawd Smith actions source](https://clawdsmith.com/pricing)\nHandoff: 2. Transfer and unanswered fallback documented. [Clawd Smith handoff source](https://clawdsmith.com/)\nControls: 1. Configuration and dashboard only. [Clawd Smith controls source](https://clawdsmith.com/)\nCommercial clarity: 2. Allowance and overage on homepage. [Clawd Smith commercial clarity source](https://clawdsmith.com/)\n\nUnresolved questions: Pre-live test support.; No confirmed calendar-write integration.\n\nSource record:\n\n[Clawd Smith product](https://clawdsmith.com/). Minute price and fallback\n[Clawd Smith pricing](https://clawdsmith.com/pricing). Current plan restrictions; upcoming Pro\n\n### Dialbox\n\nView evidence and terms for Dialbox\n\n[Official product](https://dialbox.ca/virtual-receptionist). Checked 2026-11-05. Turnkey AI receptionist\n\nBuyer: Canadian service SMB\n\nRegion: Canada\n\nSetup: Configure then forward existing line\n\nDocumented workflows: Structured intake; Connected booking; Staff routing\n\nIntegrations: Google Calendar; Outlook; Calendly; Square; Acuity\n\nHuman coverage and fallback: Buyer supplies staff; configured routes, ring rules, unanswered-call message.\n\nTesting and review: Pre-forwarding tests; recordings, transcripts and activity review.\n\nAdvertised price: CAD 129/month for 100 AI-handled calls; CAD 299/month for 300; CAD 699/month for 900. No automatic overage fees; alerts, grace and upgrade review.\n\nCurrency: CAD\n\nBilling unit: AI-handled connected calls\n\nCommercial conditions: Core has 1 integration; Pro/Max advertise Playbooks. Abandoned calls under 15 seconds, spam and staff calls excluded. Trial 7 days/card required.\n\n[Dialbox pricing source](https://dialbox.ca/pricing)\n\nIntake: 2. Configured intake fields through Playbooks, explicitly advertised on Pro/Max. [Dialbox intake source](https://dialbox.ca/virtual-receptionist/playbooks)\nActions: 2. Named booking integrations. [Dialbox actions source](https://dialbox.ca/integrations)\nHandoff: 2. Routing and no-answer fallback. [Dialbox handoff source](https://dialbox.ca/virtual-receptionist)\nControls: 2. Pre-live tests and call review. [Dialbox controls source](https://dialbox.ca/virtual-receptionist)\nCommercial clarity: 2. Call units and upgrade treatment disclosed. [Dialbox commercial clarity source](https://dialbox.ca/pricing)\n\nUnresolved questions: Confirm behavior after grace pool ends.; Booking actions vary by connected provider.\n\nSource record:\n\n[Dialbox pricing](https://dialbox.ca/pricing). Plans and counted-call definition\n[Dialbox playbooks](https://dialbox.ca/virtual-receptionist/playbooks). Configurable required fields\n[Dialbox integrations](https://dialbox.ca/integrations). Provider-specific booking writes\n[Dialbox reception](https://dialbox.ca/virtual-receptionist). Transfer fallback; test calls and review\n\n### Dialzara\n\nView evidence and terms for Dialzara\n\n[Official product](https://dialzara.com/). Checked 2026-11-05. turnkey AI receptionist\n\nBuyer: Budget SMB self-serve through managed multi-location deployments.\n\nRegion: US/Canada numbers; UK/Australia/New Zealand/international numbers on request.\n\nSetup: Business knowledge import and editable prompt; managed setup on higher plans.\n\nDocumented workflows: Custom intake; Calendar booking/rescheduling; Staff routing; CRM updates\n\nIntegrations: Google/Outlook calendar; Zapier; Make; Webhooks/API subject to tier\n\nHuman coverage and fallback: Buyer staff: blind transfer on Lite; warm transfer and after-hours escalation on Pro+.\n\nTesting and review: Test-call corrections, recordings, transcripts, usage notification; zero prepaid balance sends calls to voicemail unless recharged.\n\nAdvertised price: Lite $29/60 minutes; Pro $99/220; Plus $199/500; Elite $349/1,000; managed from $1,500.\n\nCurrency: USD\n\nBilling unit: Inbound talk minutes, tracked to the second; outbound separately billed by contacts.\n\nCommercial conditions: Extra minutes $0.48/$0.45/$0.40/$0.35. Number pricing conflicts: included-number statement versus $3 local/$5 toll-free FAQ. Seven-day trial.\n\n[Dialzara pricing source](https://dialzara.com/pricing)\n\nIntake: 2. Configurable qualifying fields. [Dialzara intake source](https://dialzara.com/features)\nActions: 2. Google/Outlook booking and changes documented; Pro or higher needed for calendar sync. [Dialzara actions source](https://dialzara.com/features)\nHandoff: 2. Pro adds warm transfer and after-hours routing; Lite is blind-transfer only. [Dialzara handoff source](https://dialzara.com/pricing)\nControls: 2. Testing, call records and budget fallback documented. [Dialzara controls source](https://dialzara.com/features)\nCommercial clarity: 1. Usage explicit but number-fee contradiction unresolved. [Dialzara commercial clarity source](https://dialzara.com/pricing)\n\nUnresolved questions: Whether first number is included or charged.; Trial card/usage details.; Confirm whether the multi-agent feature covers the intended multi-location workflow; the pricing page gates multi-location support to Plus+.\n\nSource record:\n\n[Dialzara pricing](https://dialzara.com/pricing). Inbound tiers, gates, excess rates and zero-balance behavior; Separate outbound/SMS charges; conflicting number fee wording\n[Dialzara features](https://dialzara.com/features). Calendar, CRM, routing and test-call controls; US/Canada porting and number support\n\n### Frontdesk (My AI Front Desk)\n\nView evidence and terms for Frontdesk (My AI Front Desk)\n\n[Official product](https://www.myaifrontdesk.com/ai-receptionist). Checked 2026-11-05. turnkey AI front-office bundle\n\nBuyer: SMBs wanting voice, messaging, CRM and follow-up automation together.\n\nRegion: 20+ languages marketed; US/Canada number eligibility not established.\n\nSetup: Forward existing business line; configure FAQs/call flow and CRM.\n\nDocumented workflows: Lead qualification; Live calendar booking; Urgent/VIP staff transfers; CRM updates; SMS/chat follow-up\n\nIntegrations: HubSpot; Salesforce; Pipedrive; Zapier; Webhooks\n\nHuman coverage and fallback: Transfers to buyer team; vendor-supplied answering humans not established.\n\nTesting and review: Transcripts/summaries; seven-day trial with plan-dependent usage charges. Two editors, unlimited read-only viewers; 200-log history on Business.\n\nAdvertised price: Business-in-a-Box $99 monthly or $79/month annually; 200 voice minutes. Partner/Enterprise quoted.\n\nCurrency: USD\n\nBilling unit: Included channel allowances plus overage-credit pool.\n\nCommercial conditions: 400 SMS, 100 chats, 1,000 shared overage credits; voice uses 25 credits/min ($0.25). Auto-reload $10/1,000. 20 outbound calls/day; two actions of each type; two editors; last 200 logs retained.\n\n[Frontdesk (My AI Front Desk) pricing source](https://www.myaifrontdesk.com/pricing)\n\nIntake: 2. Structured lead qualification documented. [Frontdesk (My AI Front Desk) intake source](https://www.myaifrontdesk.com/ai-receptionist)\nActions: 2. Calendar writes and CRM data push described. [Frontdesk (My AI Front Desk) actions source](https://www.myaifrontdesk.com/ai-receptionist)\nHandoff: 1. Team transfer documented; unanswered destination behavior unclear. [Frontdesk (My AI Front Desk) handoff source](https://www.myaifrontdesk.com/ai-receptionist)\nControls: 1. Call logs and trial; rollout/rollback and hard spend control unclear. [Frontdesk (My AI Front Desk) controls source](https://www.myaifrontdesk.com/pricing)\nCommercial clarity: 1. Live credit rates and limits are explicit; an older official fact sheet still publishes different tiers and $0.12/min. Current record uses live $0.25/min; source discrepancy remains. [Frontdesk (My AI Front Desk) commercial clarity source](https://www.myaifrontdesk.com/pricing)\n\nUnresolved questions: Official source discrepancy: https://llms.myaifrontdesk.com/pricing-usage is dated December 2, 2025 (page updated August 4, 2026) and retains Starter/Pro with $0.12/min; https://www.myaifrontdesk.com/pricing has Business-in-a-Box with 25 credits/min at $0.01/credit. Use the live page; do not treat the dated sheet as current pricing.; Auto-reload disablement and spending limits.; Failed-transfer behavior; connector-specific plan eligibility.; Vendor ROI and pickup-time statements are not verified performance.\n\nSource record:\n\n[Frontdesk AI Receptionist](https://www.myaifrontdesk.com/ai-receptionist). Intake, booking, team transfers and named CRM integrations; Call logging and forwarding setup\n[Frontdesk pricing](https://www.myaifrontdesk.com/pricing). Current bundle, usage allowances and trial caveat\n[Official pricing/usage fact sheet (2025; page updated August 4, 2026)](https://llms.myaifrontdesk.com/pricing-usage). Still presents Starter/Pro and $0.12/min voice overage, unlike live pricing; Explicitly dated December 2, 2025 and links readers to live pricing for current details\n\n### Frontdesk AI (Canada)\n\nView evidence and terms for Frontdesk AI (Canada)\n\n[Official product](https://tryfrontdesk.ca/). Checked 2026-11-05. Turnkey AI receptionist\n\nBuyer: Canadian service SMB\n\nRegion: Canada\n\nSetup: Managed setup; forward existing line\n\nDocumented workflows: Lead intake; Conditional booking/reschedule; Business routing\n\nIntegrations: One supported booking integration; compatibility unspecified\n\nHuman coverage and fallback: Buyer staff; Starter one transfer number, Business agreed urgent-call rules.\n\nTesting and review: Demo and call summaries.\n\nAdvertised price: CAD 99/month for 150 minutes, CAD 0.75/minute extra, CAD 149 setup; CAD 299/month for 500 minutes, CAD 0.65/minute extra, CAD 249 setup; CAD 499/month for 1,000 minutes, CAD 0.55/minute extra, CAD 449 setup.\n\nCurrency: CAD\n\nBilling unit: Monthly minutes\n\nCommercial conditions: 1/3/20 staff calendars within one supported booking system. Seven-day trial needs setup payment: refund if cancelled during trial. Continue monthly: credit up to CAD50/invoice (3/5/9 invoices). Annual: account credit for add-ons/renewal, not first annual invoice. Unused credit expires on cancellation; no cash refund after trial.\n\n[Frontdesk AI (Canada) pricing source](https://tryfrontdesk.ca/pricing)\n\nIntake: 2. Configurable Business workflows. [Frontdesk AI (Canada) intake source](https://tryfrontdesk.ca/)\nActions: 1. Writes depend on unlisted supported booking software. [Frontdesk AI (Canada) actions source](https://tryfrontdesk.ca/)\nHandoff: 2. Business routing rules; limited Starter destination. [Frontdesk AI (Canada) handoff source](https://tryfrontdesk.ca/)\nControls: 1. Demo and summaries only. [Frontdesk AI (Canada) controls source](https://tryfrontdesk.ca/)\nCommercial clarity: 2. Minutes, setup and overages disclosed. [Frontdesk AI (Canada) commercial clarity source](https://tryfrontdesk.ca/pricing)\n\nUnresolved questions: Confirm exact connector before purchase.; Different business from My AI Front Desk/Frontdesk.; Scores include Business functions, not only CAD99 tier.\n\nSource record:\n\n[Frontdesk AI plans and FAQ](https://tryfrontdesk.ca/). Plans, setup, integration conditions\n[Frontdesk pricing and setup credits](https://tryfrontdesk.ca/pricing). Setup credit timing and cancellation treatment\n\n### Goodcall\n\nView evidence and terms for Goodcall\n\n[Official product](https://www.goodcall.com/). Checked 2026-11-05. turnkey AI receptionist\n\nBuyer: Solo operators through multi-location SMBs; especially repeat callers.\n\nRegion: US local-number positioning; English only on current product page. Canada unverified.\n\nSetup: Describe business to Gabi, test, approve/publish, forward existing line.\n\nDocumented workflows: Custom required intake fields; Calendar booking; CRM lead creation; Sequential staff transfer\n\nIntegrations: Google Calendar; Google Sheets; HighLevel; APIs/MCP; external-tool allowance applies\n\nHuman coverage and fallback: Transfers to buyer's contacts, retrying busy lines and up to three contacts; then takes a message. No vendor human service established.\n\nTesting and review: Browser practice calls, publish approval, rollback, recordings and tagged outcomes.\n\nAdvertised price: Starter $79/100 unique customers; Growth $129/500; Scale $299/2,000 monthly.\n\nCurrency: USD\n\nBilling unit: Unique interacting caller phone numbers per month; not minutes.\n\nCommercial conditions: Excess callers $0.79/$0.26/$0.15. Spam/wrong numbers excluded. Starter allows one external tool; tool, worker, team and history limits vary; test runs have allowances.\n\n[Goodcall pricing source](https://www.goodcall.com/pricing)\n\nIntake: 2. Custom required questions and read-back described. [Goodcall intake source](https://www.goodcall.com/how-it-works)\nActions: 2. Explicit Google Calendar booking creation, Google Sheets rows and HighLevel contact/deal creation. Starter allows one external tool; generic API/MCP possibilities are not the basis for this score. [Goodcall actions source](https://www.goodcall.com/how-it-works)\nHandoff: 2. Staff retry sequence and unanswered-call fallback explicit. [Goodcall handoff source](https://www.goodcall.com/how-it-works)\nControls: 2. Practice, approval and rollback documented. [Goodcall controls source](https://www.goodcall.com/how-it-works)\nCommercial clarity: 2. Current live page defines usage and excess rates. [Goodcall commercial clarity source](https://www.goodcall.com/pricing)\n\nUnresolved questions: New Gabi product and legacy Zapier behavior should not be conflated.; Canada eligibility and caller-number edge cases.\n\nSource record:\n\n[How Goodcall works](https://www.goodcall.com/how-it-works). Gabi configuration, approval and rollback; Staff handoff, named integrations, English only; Google Calendar bookings, Google Sheets rows and HighLevel contact/deal creation\n[Goodcall pricing](https://www.goodcall.com/pricing). Current unique-customer tiers and limits; Free demo agent before connecting a number\n\n### MapleReceptionist\n\nView evidence and terms for MapleReceptionist\n\n[Official product](https://maplereceptionist.com/?lang=en-CA). Checked 2026-11-05. Turnkey AI receptionist\n\nBuyer: Canadian bilingual SMB\n\nRegion: Canada\n\nSetup: Managed configuration; forward or port\n\nDocumented workflows: Configurable intake; Business-tier calendar booking; Contextual transfer\n\nIntegrations: Google Calendar; Outlook/365; MapleWorkSuite\n\nHuman coverage and fallback: Transfers to buyer staff with context; configured escalation.\n\nTesting and review: Demo, dashboard and editable rules.\n\nAdvertised price: CAD 25/month Solo; CAD 60/month Starter; CAD 99/month Business; CAD 199/month Team-Pro.\n\nCurrency: CAD\n\nBilling unit: Mixed minutes and daily call caps\n\nCommercial conditions: Solo: 50 minutes and 5 calls/day; Business: 25 calls/day. Native booking starts Business; base tiers send links. Overage descriptions conflict.\n\n[MapleReceptionist pricing source](https://maplereceptionist.com/?lang=en-CA)\n\nIntake: 2. Custom qualifying questions. [MapleReceptionist intake source](https://maplereceptionist.com/help/)\nActions: 2. Business+ writes to named calendars. [MapleReceptionist actions source](https://maplereceptionist.com/help/)\nHandoff: 2. Warm transfer and route context. [MapleReceptionist handoff source](https://maplereceptionist.com/help/)\nControls: 1. Demo and logs; pre-live procedure unverified. [MapleReceptionist controls source](https://maplereceptionist.com/help/)\nCommercial clarity: 1. Per-call versus per-minute overage conflict. [MapleReceptionist commercial clarity source](https://maplereceptionist.com/?lang=en-CA)\n\nUnresolved questions: Resolve overage units and Business minute allowance.; Generic transcription claims conflict with Solo exclusion.; Scores cover Business+ functions, not CAD25 Solo.\n\nSource record:\n\n[MapleReceptionist plans](https://maplereceptionist.com/?lang=en-CA). Tier limits and prices\n[MapleReceptionist help](https://maplereceptionist.com/help/). Qualification, booking, transfer and logs\n\n### ProMAS AI Receptionist\n\nView evidence and terms for ProMAS AI Receptionist\n\n[Official product](https://www.promas.ca/ai-receptionist). Checked 2026-11-05. Turnkey AI receptionist\n\nBuyer: Appointment-led Canadian SMB\n\nRegion: Canada\n\nSetup: Assisted calendar connection\n\nDocumented workflows: Appointment booking; Pro reschedule/cancel; SMS/email confirmation\n\nIntegrations: Calendar provider unspecified\n\nHuman coverage and fallback: No concrete transfer procedure located.\n\nTesting and review: Dashboard, summaries and activity logs.\n\nAdvertised price: CAD 299/month Starter; CAD 549/month Pro; CAD 899/month Business.\n\nCurrency: CAD\n\nBilling unit: Subscription; volume allowance unspecified\n\nCommercial conditions: Higher workflow/volume tiers; no public usage overage detail.\n\n[ProMAS AI Receptionist pricing source](https://www.promas.ca/ai-receptionist/pricing)\n\nIntake: 1. Appointment details; configurable qualification unverified. [ProMAS AI Receptionist intake source](https://www.promas.ca/ai-receptionist)\nActions: 1. Booking advertised; supported connector list missing. [ProMAS AI Receptionist actions source](https://www.promas.ca/ai-receptionist)\nHandoff: unknown. Human handoff not established. [ProMAS AI Receptionist handoff source](https://www.promas.ca/ai-receptionist)\nControls: 1. Logs; no pre-live testing procedure found. [ProMAS AI Receptionist controls source](https://www.promas.ca/ai-receptionist)\nCommercial clarity: 1. Prices lack usage terms. [ProMAS AI Receptionist commercial clarity source](https://www.promas.ca/ai-receptionist/pricing)\n\nUnresolved questions: Supported calendars.; Transfer and failed-booking behavior.; Allowances, overages and setup terms.\n\nSource record:\n\n[ProMAS receptionist](https://www.promas.ca/ai-receptionist). Booking and review dashboard\n[ProMAS pricing](https://www.promas.ca/ai-receptionist/pricing). Three plans and workflow scope\n\n### Reception by ElevenAgents\n\nView evidence and terms for Reception by ElevenAgents\n\n[Official product](https://www.reception.ai/). Checked 2026-11-05. turnkey AI receptionist\n\nBuyer: Small service firms wanting ready-made phone, chat and booking on ElevenLabs infrastructure.\n\nRegion: Global availability claimed; US number assigned directly, outside-US number connection needs extra setup. English/Spanish supported.\n\nSetup: Import business URL, configure business rules and forwarding; no engineering required.\n\nDocumented workflows: Qualification by scope/timeline/budget; Calendar availability and booking; Team-first hours/overflow routing; Multi-location routing on Premium\n\nIntegrations: Google Calendar; Built-in calendar; Zapier; Webhooks; MCP\n\nHuman coverage and fallback: Buyer team routing/overflow documented; vendor-provided human answering not established.\n\nTesting and review: Test-call demo, 14-day/30-phone-minute trial, summaries/transcripts/recordings. Per-plan concurrent call caps.\n\nAdvertised price: Reception.ai: Basic $29/75min +$0.40/min; Plus $79/275 +$0.32; Premium $199/1,000 +$0.22.\n\nCurrency: USD\n\nBilling unit: Phone minutes; monthly base plus overage.\n\nCommercial conditions: 1/3/5 numbers; 1/3/10 simultaneous calls. Tax extra. Elevenlabs.io product page differs on overage and retains $22 FAQ.\n\n[Reception by ElevenAgents pricing source](https://www.reception.ai/)\n\nIntake: 2. Professional-services example specifies scope, timeline and budget qualification. [Reception by ElevenAgents intake source](https://www.reception.ai/)\nActions: 2. Direct booking with availability; Google Calendar named on product page. [Reception by ElevenAgents actions source](https://elevenlabs.io/reception)\nHandoff: 2. Team-first hours/availability and unanswered/after-hours AI fallback documented. [Reception by ElevenAgents handoff source](https://elevenlabs.io/reception)\nControls: 1. Demo/trial and records; custom pre-live acceptance test and rollback not established. [Reception by ElevenAgents controls source](https://www.reception.ai/)\nCommercial clarity: 1. Canonical rates/limits clear but official product page has conflicting excess rates. [Reception by ElevenAgents commercial clarity source](https://www.reception.ai/)\n\nUnresolved questions: Resolve official overage conflicts before quoting a contracted cost.; Reception explicitly lacks HIPAA support; do not inherit builder-platform BAA eligibility despite clinic marketing.; No vendor humans established; non-US telephony costs/requirements unresolved.; Concurrency overflow beyond plan cap and data lifecycle not verified.\n\nSource record:\n\n[Reception.ai product and pricing](https://www.reception.ai/). Qualification, booking, routing, integrations and current tiers; Trial and call records\n[ElevenLabs Reception](https://elevenlabs.io/reception). Google Calendar and non-US setup; Explicit absence of Reception HIPAA support; conflicting pricing\n[Reception launch announcement](https://elevenlabs.io/blog/reception). Distinct turnkey product launched September 16, 2026\n\n### Rhanta\n\nView evidence and terms for Rhanta\n\n[Official product](https://rhanta.com/). Checked 2026-11-05. Turnkey AI receptionist\n\nBuyer: Bilingual small service business\n\nRegion: Canada; US; UK; South Africa\n\nSetup: Configure line and calendar\n\nDocumented workflows: Lead capture; Calendar booking; Optional outbound\n\nIntegrations: Google Calendar; Outlook\n\nHuman coverage and fallback: Routes urgent calls to a human chosen by buyer.\n\nTesting and review: Trial and dashboard recordings/transcripts.\n\nAdvertised price: CAD 49/month for 100 minutes; CAD 149/month for 500; CAD 399/month advertised unlimited. First two plans: CAD 0.25/minute extra.\n\nCurrency: CAD\n\nBilling unit: Monthly minutes\n\nCommercial conditions: 14 days or 60 minutes trial, then automatic paid activation. Terms mention activation fee despite no-setup marketing.\n\n[Rhanta pricing source](https://rhanta.com/)\n\nIntake: 1. Lead capture; structured qualification not established. [Rhanta intake source](https://rhanta.com/)\nActions: 2. Bookings sync to named calendars. [Rhanta actions source](https://rhanta.com/features/)\nHandoff: 1. Urgent transfer claim; failure path unclear. [Rhanta handoff source](https://rhanta.com/terms/)\nControls: 1. Trial/logs; pre-live procedure unverified. [Rhanta controls source](https://rhanta.com/terms/)\nCommercial clarity: 1. Activation fee and unlimited scope unresolved. [Rhanta commercial clarity source](https://rhanta.com/terms/)\n\nUnresolved questions: Activation fee amount; unlimited fair-use terms.; Recording availability differs between feature and terms pages.\n\nSource record:\n\n[Rhanta pricing/product](https://rhanta.com/). Plans and regions\n[Rhanta features](https://rhanta.com/features/). Calendar writes; outbound shares minute pool\n[Rhanta terms](https://rhanta.com/terms/). Trial conversion and activation charge\n\n### Rosie\n\nView evidence and terms for Rosie\n\n[Official product](https://heyrosie.com/solutions/ai-receptionist). Checked 2026-11-05. turnkey AI receptionist\n\nBuyer: Small service businesses wanting easy phone overflow and booking.\n\nRegion: English/Spanish documented; exact US/Canada number eligibility unconfirmed.\n\nSetup: Imports website/Google business information; configure FAQs and forwarding.\n\nDocumented workflows: Custom messages; Text booking link on Professional; Direct calendar booking on Scale; Waterfall transfer on Growth\n\nIntegrations: Zapier; Calendar connector availability needs confirmation\n\nHuman coverage and fallback: Buyer staff transfer, not vendor-supplied humans; warm/live transfers start at Scale.\n\nTesting and review: Seven-day all-feature trial, editable FAQs, call recordings/transcripts/summaries.\n\nAdvertised price: Professional $49/250 minutes; Scale $149/1,000; Growth $299/2,000 monthly.\n\nCurrency: USD\n\nBilling unit: Voice minutes; optional website texting charged separately.\n\nCommercial conditions: Professional two intake scenarios; Scale five; Growth unlimited. Website texting $50/25 conversations then $1 each. Voice overage not located.\n\n[Rosie pricing source](https://heyrosie.com/solutions/ai-receptionist)\n\nIntake: 2. Custom scenario-based message taking. [Rosie intake source](https://heyrosie.com/solutions/ai-receptionist)\nActions: 2. Direct calendar booking documented on Scale; Professional only sends a link. [Rosie actions source](https://heyrosie.com/solutions/ai-receptionist)\nHandoff: 2. Scale adds warm/live transfers; Growth adds sequential destination fallback. [Rosie handoff source](https://heyrosie.com/solutions/ai-receptionist)\nControls: 1. Trial and call records exist; custom pre-live test workflow not established. [Rosie controls source](https://heyrosie.com/solutions/ai-receptionist)\nCommercial clarity: 1. Tier gates clear; voice excess/budget exhaustion unresolved. [Rosie commercial clarity source](https://heyrosie.com/solutions/ai-receptionist)\n\nUnresolved questions: Voice overage and behavior when minutes expire.; Supported calendars, rescheduling and booking conflict semantics.; No voice quality or reliability testing.\n\nSource record:\n\n[Rosie AI Receptionist and plans](https://heyrosie.com/solutions/ai-receptionist). Plan-gated link sending, calendar booking and transfers; Usage allowances, trial and call records\n\n### Upfirst\n\nView evidence and terms for Upfirst\n\n[Official product](https://upfirst.ai/). Checked 2026-11-05. turnkey AI receptionist\n\nBuyer: SMBs seeking direct booking and staff handoff with per-call billing.\n\nRegion: US offering researched; English/Spanish and 35+ languages. Canadian number eligibility not verified.\n\nSetup: Website import and customizable questions; calendar/CRM connections. Assisted implementation included on Scale/Enterprise.\n\nDocumented workflows: Structured intake fields; Direct calendar booking; Warm/waterfall staff transfers; CRM API writes; Two-way SMS\n\nIntegrations: Google Calendar; Outlook; Clio Manage; Acuity; Calendly; Square; Zapier; API integrations\n\nHuman coverage and fallback: Transfers to buyer staff with introduction and sequential attempts. Vendor customer support is distinct from call-answering humans; no supplied human receptionist established.\n\nTesting and review: Official setup guide prescribes a real test call then transcript review before forwarding. Dashboard tests disable texts/transfers. Recordings, analytics and roles.\n\nAdvertised price: Starter $24.95/30 calls +$1.50 each excess; Premium $59.95/90 +$1; Pro $159.95/300 +$0.75; Scale $299/600 +$0.70.\n\nCurrency: USD\n\nBilling unit: Billable calls; excludes spam, under-15-second and silent calls.\n\nCommercial conditions: Extra agents $9.95/month. Trial is 14 days or 100 calls, plus 25 texts; no card. Managed integrations Scale+. Texting charges/limits after trial not established.\n\n[Upfirst pricing source](https://upfirst.ai/pricing)\n\nIntake: 2. Configurable questions and structured collection fields. [Upfirst intake source](https://upfirst.ai/docs/setup-guide.md)\nActions: 2. Direct writes to named calendars and CRM API workflows. [Upfirst actions source](https://upfirst.ai/pricing)\nHandoff: 2. Warm introduction and sequential buyer-staff destinations documented. [Upfirst handoff source](https://upfirst.ai/pricing)\nControls: 2. Explicit pre-forwarding real-phone test plus transcript review; sandbox limits disclosed. [Upfirst controls source](https://upfirst.ai/docs/setup-guide.md)\nCommercial clarity: 1. Voice charges clear; paid-plan texting units/allowance not established. [Upfirst commercial clarity source](https://upfirst.ai/pricing)\n\nUnresolved questions: Paid-plan SMS charges/limits, call-duration ceiling and exact number regions.; Vendor AI-provider zero-retention claim does not mean customer-facing call logs are never stored.; No hands-on validation; dashboard-only trial cannot establish transfer/text behavior.\n\nSource record:\n\n[Upfirst product](https://upfirst.ai/). Warm transfer with caller context; Website import and booking\n[Upfirst pricing](https://upfirst.ai/pricing). Call tiers/exclusions, trial, integrations and staff waterfall; Managed setup on Scale/Enterprise\n[Upfirst official setup guide](https://upfirst.ai/docs/setup-guide.md). Structured collection fields; Real-phone test and transcript review; dashboard test disables transfers/texts\n\n## Human and hybrid services\n\nCompare these when a staffed person is part of the required service. The records separate vendor-supplied receptionists, transfers to your team and the bill for each part of a call. Human-only services provide a comparison with staffed coverage.\n\n8 records. Select a product for its plan conditions, prices and source-linked score reasons.\n\n| Product | Intake | Actions | Handoff | Controls | Commercial |\n| --- | --- | --- | --- | --- | --- |\n| [Abby Human + AI Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-abby) | 2 | 2 | 1 | 1 | 2 |\n| [AnswerConnect](https://agentreport.io/ai-receptionist-market-comparison/#product-answerconnect) | 1 | 2 | 1 | 1 | 1 |\n| [Moneypenny AI Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-moneypenny-ai) | 2 | 1 | 2 | 2 | 1 |\n| [PATLive](https://agentreport.io/ai-receptionist-market-comparison/#product-patlive) | 2 | 2 | 2 | 1 | 2 |\n| [ReceptionHQ human services](https://agentreport.io/ai-receptionist-market-comparison/#product-receptionhq-human) | 2 | 2 | 2 | 1 | 1 |\n| [ReceptionHQ MyAI Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-receptionhq-ai) | 1 | 1 | 2 | 1 | 1 |\n| [Ruby](https://agentreport.io/ai-receptionist-market-comparison/#product-ruby) | 2 | 2 | 1 | 1 | 1 |\n| [Smith.ai AI Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-smith-ai-receptionist) | 2 | 1 | 2 | 2 | 1 |\n\n### Abby Human + AI Receptionist\n\nView evidence and terms for Abby Human + AI Receptionist\n\n[Official product](https://www.abby.com/products/ai-receptionist/). Checked 2026-11-05. hybrid AI and vendor human receptionist\n\nBuyer: Professional SMBs wanting a managed adjustable AI/human mix.\n\nRegion: US-based human team; English/Spanish. Canadian eligibility not confirmed.\n\nSetup: Assisted onboarding, business scripts; self-service call controls.\n\nDocumented workflows: Screening and qualification; Messages; Calendar bookings; Human/staff routing\n\nIntegrations: Scheduling platforms; CRM/custom integrations scoped separately; individual connector limits unverified\n\nHuman coverage and fallback: Vendor US-based human receptionists on same subscription; AI/human parts of a call bill separately.\n\nTesting and review: Call records, portal/app usage, editable handling, free trial; HIPAA option explicitly marked human-only on pricing page.\n\nAdvertised price: $164/50, $329/100, $599/200, $1,380/500 Abby Minutes monthly; enterprise quote.\n\nCurrency: USD\n\nBilling unit: One Abby Minute = one human minute or two AI minutes.\n\nCommercial conditions: Overage at plan's Abby Minute rate; no setup fee, month-to-month. Custom integrations separately scoped.\n\n[Abby Human + AI Receptionist pricing source](https://www.abby.com/pricing/)\n\nIntake: 2. Scripted qualification and contact capture. [Abby Human + AI Receptionist intake source](https://www.abby.com/products/ai-receptionist/)\nActions: 2. Direct booking described; custom workflows scoped. [Abby Human + AI Receptionist actions source](https://www.abby.com/products/ai-receptionist/)\nHandoff: 1. Vendor humans available and split billing defined; exact routing/context policy unverified. [Abby Human + AI Receptionist handoff source](https://www.abby.com/pricing/)\nControls: 1. Editable handling, usage and call records; pre-live test procedure not established. [Abby Human + AI Receptionist controls source](https://www.abby.com/pricing/)\nCommercial clarity: 2. Shared-minute conversion and overage rule explicit. [Abby Human + AI Receptionist commercial clarity source](https://www.abby.com/pricing/)\n\nUnresolved questions: Exact connector capabilities and custom implementation fees.; Free-trial usage/duration.; Do not transfer human-only HIPAA statement to AI service.\n\nSource record:\n\n[Abby AI Receptionist](https://www.abby.com/products/ai-receptionist/). Intake, booking and human mix; Summary/transcript/recording availability\n[Abby pricing](https://www.abby.com/pricing/). Shared-minute unit, tiers, controls and human-only HIPAA boundary\n\n### AnswerConnect\n\nView evidence and terms for AnswerConnect\n\n[Official product](https://www.answerconnect.com/). Checked 2026-11-05. human answering substitute\n\nBuyer: SMBs preferring 24/7 human call handling, CRM capture and scheduling.\n\nRegion: US product pages researched; other-country pricing not assumed.\n\nSetup: Consultative call-flow setup; forward existing line or request toll-free number.\n\nDocumented workflows: Message and lead capture; Qualification marketed; Setmore appointment booking; Urgent staff transfers\n\nIntegrations: Setmore with Google Calendar/Office 365 sync; Salesforce; Zoho; Zendesk; Slack; Zapier\n\nHuman coverage and fallback: Vendor humans answer first; transfer to buyer mobile/home/on-call line.\n\nTesting and review: Portal interaction records and minute usage; app/email/SMS updates. Customized demo requires contact form, not attempted.\n\nAdvertised price: Official pricing route presents a contact form; numerical current plans not public in retrieved page.\n\nCurrency: USD (US offering; quote required)\n\nBilling unit: Minutes, per how-it-works usage FAQ.\n\nCommercial conditions: Plan allowance, excess rate, setup fees and trial conditions unverified. No contract lock-in stated; Setmore premium included.\n\n[AnswerConnect pricing source](https://www.answerconnect.com/view-pricing)\n\nIntake: 1. Lead capture/qualification claimed; structured qualifying fields not established. [AnswerConnect intake source](https://www.answerconnect.com/services/answering-services/call-routing-transfer-service)\nActions: 2. Receptionists book directly using included Setmore. [AnswerConnect actions source](https://www.answerconnect.com/services/appointment-scheduling)\nHandoff: 1. Urgent transfers and custom flows stated; unavailable destination behavior unclear. [AnswerConnect handoff source](https://www.answerconnect.com/services/answering-services/call-routing-transfer-service)\nControls: 1. Interaction/usage monitoring; pre-live testing not established. [AnswerConnect controls source](https://www.answerconnect.com/how-it-works)\nCommercial clarity: 1. Quote route and minute basis; allowance and excess rates unavailable. [AnswerConnect commercial clarity source](https://www.answerconnect.com/view-pricing)\n\nUnresolved questions: All numerical commercial terms.; Qualification configuration, transfer retry/context details and prelaunch testing.; Canadian terms and data lifecycle.\n\nSource record:\n\n[AnswerConnect live answering](https://www.answerconnect.com/). Human answering and named integrations\n[AnswerConnect view pricing](https://www.answerconnect.com/view-pricing). Contact-form buying route\n[How AnswerConnect works](https://www.answerconnect.com/how-it-works). Forwarding, minute usage and no lock-in\n[Appointment scheduling](https://www.answerconnect.com/services/appointment-scheduling). Setmore included and calendar sync\n[Call routing and transfer](https://www.answerconnect.com/services/answering-services/call-routing-transfer-service). Custom scripts and urgent-call routing\n\n### Moneypenny AI Receptionist\n\nView evidence and terms for Moneypenny AI Receptionist\n\n[Official product](https://www.moneypenny.com/us/ai-receptionist). Checked 2026-11-05. managed AI with optional vendor human escalation\n\nBuyer: SMBs wanting an implementation specialist and human backup.\n\nRegion: US offering researched; separate UK offering exists. Canada eligibility unconfirmed.\n\nSetup: Solutions architect configures knowledge and call routing; customer tests before forwarding.\n\nDocumented workflows: FAQ/message capture; Lead qualification; Calendar scheduling; Complex/high-value call routing\n\nIntegrations: Calendar connection; CRM integrations advertised; specific connectors unverified\n\nHuman coverage and fallback: Routes to buyer staff or Moneypenny receptionists. The pricing FAQ says bilingual answering and transfers have no feature surcharge, lists human escalation on AI plans, and allows combining AI and human plans. It does not establish whether an escalated call also consumes human minutes.\n\nTesting and review: Prelaunch test/refine stage, transcripts, caller analytics, supported optimization.\n\nAdvertised price: Monthly AI: $99/50 calls, $199/100, $435/250, $775/500. Separate human plans: $165/50 minutes, $265/100, $422/200, $985/500.\n\nCurrency: USD\n\nBilling unit: AI calls versus human minutes; different plan families.\n\nCommercial conditions: Extra AI calls respectively $2.39/$2.19/$1.89/$1.69; separate human extra minutes $2.85/$2.65/$2.39/$2.09. FAQ lists no feature surcharge for bilingual answering/transfers and includes escalation on AI plans. Human-minute consumption during escalation is unresolved. Cancellation needs 30 days notice, effective next billing date.\n\n[Moneypenny AI Receptionist pricing source](https://www.moneypenny.com/us/pricing)\n\nIntake: 2. Qualification and data collection explicit. [Moneypenny AI Receptionist intake source](https://www.moneypenny.com/us/ai-receptionist)\nActions: 1. Calendar scheduling described; connector behavior unspecified. [Moneypenny AI Receptionist actions source](https://www.moneypenny.com/us/ai-receptionist)\nHandoff: 2. Frustration, explicit request and complex-call escalation documented. [Moneypenny AI Receptionist handoff source](https://www.moneypenny.com/us/ai-receptionist)\nControls: 2. Prelaunch refinement and transcripts/analytics. [Moneypenny AI Receptionist controls source](https://www.moneypenny.com/us/ai-receptionist)\nCommercial clarity: 1. Both plan families are priced; whether AI escalation also consumes a human-minute plan remains unspecified. [Moneypenny AI Receptionist commercial clarity source](https://www.moneypenny.com/us/pricing)\n\nUnresolved questions: Does an escalated AI call also consume a human-minute plan? The no-feature-surcharge FAQ does not specify this meter.; Confirmed calendar write versus booking-request workflow by connector.; Canadian support.\n\nSource record:\n\n[Moneypenny AI Receptionist](https://www.moneypenny.com/us/ai-receptionist). Managed setup, caller routing and vendor-human fallback; Tests, transcripts and analytics\n[Moneypenny US pricing](https://www.moneypenny.com/us/pricing). Separate AI-call and human-minute price ladders and excess rates; FAQ includes human escalation on AI plans and no feature surcharge for bilingual answering/transfers; combined AI/human plans available\n\n### PATLive\n\nView evidence and terms for PATLive\n\n[Official product](https://www.patlive.com/). Checked 2026-11-05. human answering substitute\n\nBuyer: SMBs wanting outsourced humans for intake, booking and dispatch.\n\nRegion: US-based workforce; US offering researched. Canadian number eligibility unconfirmed.\n\nSetup: Forward existing line or use assigned local/toll-free number; customize call instructions.\n\nDocumented workflows: Custom intake; Book, reschedule and cancel appointments; Emergency dispatch; Staff or department routing\n\nIntegrations: Google Calendar; Calendly; AppointmentPlus; MindBody; Setmore; native listings\n\nHuman coverage and fallback: Vendor employees answer from the outset; transfers go to buyer staff. Availability, schedules and caller lists determine transfer versus message/voicemail.\n\nTesting and review: 14-day trial continues into selected paid plan; recordings, reporting, editable instructions and real-time staff status.\n\nAdvertised price: PAYG $49/month plus $2.99/min; 50 minutes $99 plus $2.29/min excess; 200 $349 plus $1.99; 500 $759 plus $1.79.\n\nCurrency: USD\n\nBilling unit: Live receptionist minutes; outbound and chat separately billed.\n\nCommercial conditions: Government taxes/fees extra. No after-call billing, night/weekend or bilingual surcharge. No contract. Optional texting activation $50; extra numbers $5/month.\n\n[PATLive pricing source](https://www.patlive.com/pricing/)\n\nIntake: 2. Custom call flows and client intake supported. [PATLive intake source](https://www.patlive.com/solutions/call-screening-transfers/)\nActions: 2. Direct booking, changes and cancellations in connected calendars. [PATLive actions source](https://www.patlive.com/solutions/appointment-scheduling/)\nHandoff: 2. Status/rules govern staff routing or message fallback; humans supplied. [PATLive handoff source](https://www.patlive.com/solutions/call-screening-transfers/)\nControls: 1. Trial and recordings described; separate pre-live acceptance testing unclear. [PATLive controls source](https://www.patlive.com/pricing/)\nCommercial clarity: 2. Units, allowance, excess, after-call exclusions and optional charges explicit. [PATLive commercial clarity source](https://www.patlive.com/pricing/)\n\nUnresolved questions: Detailed data retention/deletion and access roles.; Canadian number support.; No hands-on test; advertised results and testimonials excluded.\n\nSource record:\n\n[PATLive pricing](https://www.patlive.com/pricing/). Human-only, US employees, usage tiers, trial and billing boundaries; Call records and forwarding setup\n[PATLive call screening and transfers](https://www.patlive.com/solutions/call-screening-transfers/). Status, schedules, lists and unavailable-staff message fallback\n[PATLive appointment scheduling](https://www.patlive.com/solutions/appointment-scheduling/). Direct calendar writes, changes and cancellations\n[PATLive integrations](https://www.patlive.com/platform/integrations/). Named native scheduling connectors\n\n### ReceptionHQ human services\n\nView evidence and terms for ReceptionHQ human services\n\n[Official product](https://www.receptionhq.com/pricing/). Checked 2026-11-05. human answering substitute\n\nBuyer: Low-volume message-only buyers through firms needing human CRM/calendar work.\n\nRegion: US offering; US workforce specifically during core hours. Other regions have separate branded sites; Canada unverified.\n\nSetup: Forward existing number; configure greeting and availability in portal. MyAssistant/MyDiary setup scoped by complexity.\n\nDocumented workflows: MessageExpress message capture; ReceptionistPlus staff routing; MyAssistant CRM/webform updates; MyDiary bookings, cancellations and waitlists\n\nIntegrations: Customer webforms/CRM via MyAssistant; Customer calendar tools via MyDiary; exact connectors unverified\n\nHuman coverage and fallback: Vendor humans answer first; ReceptionistPlus checks availability/DND before attempting buyer staff transfer.\n\nTesting and review: Portal changes to greeting, FAQs, routing and scheduling instructions. Seven-day no-card trial is ReceptionistPlus core-hours coverage, not every service.\n\nAdvertised price: MessageExpress $25/month +$1.99/call; ReceptionistPlus $40 +$2.50/call. MyAssistant/MyDiary $50 +$1.99/min PAYG.\n\nCurrency: USD\n\nBilling unit: Calls for message/transfer services; exact-second time for assistant/calendar services.\n\nCommercial conditions: MyAssistant setup from $50; MyDiary from $99. Example MyDiary100: $225/100min +$2.30/min. Sales tax extra. More tiers offered; after-hours commercial scope needs confirmation.\n\n[ReceptionHQ human services pricing source](https://www.receptionhq.com/pricing/)\n\nIntake: 2. MyAssistant custom scripts capture additional caller data. [ReceptionHQ human services intake source](https://www.receptionhq.com/service/live-call-answering/virtual-assistant/)\nActions: 2. MyDiary writes and changes bookings; MyAssistant enters CRM/webforms. These are separate paid services. [ReceptionHQ human services actions source](https://www.receptionhq.com/service/live-call-answering/virtual-receptionist-appointment-scheduling/)\nHandoff: 2. ReceptionistPlus checks DND/availability and attempts selected transfers. [ReceptionHQ human services handoff source](https://www.receptionhq.com/service/live-call-answering/virtual-receptionist/)\nControls: 1. Portal controls and restricted trial; pre-live acceptance procedure unclear. [ReceptionHQ human services controls source](https://www.receptionhq.com/pricing/)\nCommercial clarity: 1. Family-specific rates exist; setup depends on complexity and after-hours terms need confirmation. [ReceptionHQ human services commercial clarity source](https://www.receptionhq.com/pricing/)\n\nUnresolved questions: A general no-setup statement must not override MyAssistant/MyDiary setup charges.; Named calendar/CRM compatibility and after-hours staffing location/fees.; Does trial cover required scheduling workflow? Published trial is ReceptionistPlus.\n\nSource record:\n\n[ReceptionHQ pricing](https://www.receptionhq.com/pricing/). Distinct service families and pricing units; Trial restricted to ReceptionistPlus\n[MyAssistant](https://www.receptionhq.com/service/live-call-answering/virtual-assistant/). Custom intake, CRM/webform writes, setup cost\n[MyDiary](https://www.receptionhq.com/service/live-call-answering/virtual-receptionist-appointment-scheduling/). Bookings and changes, portal controls, setup and excess rates\n[ReceptionistPlus](https://www.receptionhq.com/service/live-call-answering/virtual-receptionist/). DND/availability-based transfers and PAYG pricing\n\n### ReceptionHQ MyAI Receptionist\n\nView evidence and terms for ReceptionHQ MyAI Receptionist\n\n[Official product](https://www.receptionhq.com/service/hybrid-ai-phone-answering/). Checked 2026-11-05. hybrid AI with vendor human fallback\n\nBuyer: Small businesses needing basic AI answering with a supplied human escalation path.\n\nRegion: US offering. English/Spanish AI 24/7; bilingual human backup 5am–7pm MST daily except Thanksgiving, Christmas and New Year.\n\nSetup: Website information and greeting; forward existing business number. Seven-day trial setup offered.\n\nDocumented workflows: FAQ answers; Caller name/contact/reason capture; Email/SMS summaries; Transfer when uncertain or caller requests human\n\nIntegrations: Website knowledge import; business-system writes not established\n\nHuman coverage and fallback: Configurable message fallback, buyer staff transfer or vendor live receptionist. English human backup outside bilingual hours; core-hours humans US-based.\n\nTesting and review: Custom script/greeting and summaries; seven-day trial. Recording, monitoring dashboard and pre-live test procedure unverified.\n\nAdvertised price: $10/10 calls, $25/25, $45/50, $90/100, $180/200, $270/300, $360/400 or $450/500 monthly.\n\nCurrency: USD\n\nBilling unit: Calls; no setup fee advertised.\n\nCommercial conditions: Sales tax extra. Above500 custom quote. Excess-call rate, human-leg charges and maximum call length unresolved.\n\n[ReceptionHQ MyAI Receptionist pricing source](https://www.receptionhq.com/service/hybrid-ai-phone-answering/)\n\nIntake: 1. Basic contact/reason and FAQ collection; structured qualification not shown. [ReceptionHQ MyAI Receptionist intake source](https://www.receptionhq.com/service/hybrid-ai-phone-answering/)\nActions: 1. Messages and transfers demonstrated; business-record writes unverified. [ReceptionHQ MyAI Receptionist actions source](https://www.receptionhq.com/service/hybrid-ai-phone-answering/)\nHandoff: 2. Uncertainty/request triggers staff or supplied-human transfer, or message fallback. [ReceptionHQ MyAI Receptionist handoff source](https://www.receptionhq.com/service/hybrid-ai-phone-answering/)\nControls: 1. Trial, scripting and summaries; pre-live testing/operational dashboard unverified. [ReceptionHQ MyAI Receptionist controls source](https://www.receptionhq.com/service/hybrid-ai-phone-answering/)\nCommercial clarity: 1. Call allowance explicit; excess and human-leg billing missing. [ReceptionHQ MyAI Receptionist commercial clarity source](https://www.receptionhq.com/service/hybrid-ai-phone-answering/)\n\nUnresolved questions: Human escalation fee and excess-call treatment.; Recording retention, context transfer and failed human destination behavior.; Do not infer 24/7 Spanish human coverage from 24/7 bilingual AI.\n\nSource record:\n\n[ReceptionHQ AI answering with human backup](https://www.receptionhq.com/service/hybrid-ai-phone-answering/). AI intake, fallback options and bilingual staffing hours; Call tiers, setup and seven-day trial\n\n### Ruby\n\nView evidence and terms for Ruby\n\n[Official product](https://www.ruby.com/solutions/live-virtual-receptionists/). Checked 2026-11-05. human answering substitute with AI assistance\n\nBuyer: Professional and service SMBs seeking human intake and calendar/CRM administration.\n\nRegion: US offering researched; Canadian enrollment/number support not verified.\n\nSetup: Managed personalized call handling and forwarding; optional business-number hosting.\n\nDocumented workflows: Custom lead intake; Scheduling/rescheduling; Payment collection; Outbound call assistance\n\nIntegrations: Calendly; Google Calendar; Clio; FieldPulse; MyCase; Filevine\n\nHuman coverage and fallback: Humans answer from outset. Transfer to buyer staff/voicemail described; detailed no-answer routing not reviewed.\n\nTesting and review: Portal activity and real-time status; optional AI call transcripts/sentiment. Usage alerts at 85%/100%; no independent pre-live test procedure found.\n\nAdvertised price: $250/50 minutes, $395/100, $720/200, $1,725/500 monthly.\n\nCurrency: USD\n\nBilling unit: Receptionist minutes rounded up in 60-second increments, including hold and post-call work.\n\nCommercial conditions: Plan-specific overage rate not located. No rollover. Credit-card payments add 3%. Downgrade restrictions after initial three-cycle calibration. Chat separate.\n\n[Ruby pricing source](https://www.ruby.com/plans-and-pricing/)\n\nIntake: 2. Configurable information collection and lead intake. [Ruby intake source](https://www.ruby.com/plans-and-pricing/)\nActions: 2. Calendly changes and FieldPulse lead/project writes named. [Ruby actions source](https://www.ruby.com/solutions/integrations/)\nHandoff: 1. Staff/voicemail transfer established; detailed fallback not verified. [Ruby handoff source](https://rubyhelpcenter.helpjuice.com/en_US/billing/ruby-billing-basics)\nControls: 1. Monitoring and usage alerts; pre-live test process unverified. [Ruby controls source](https://rubyhelpcenter.helpjuice.com/en_US/billing/ruby-billing-basics)\nCommercial clarity: 1. Metering well described but numerical excess rates unresolved. [Ruby commercial clarity source](https://rubyhelpcenter.helpjuice.com/en_US/billing/ruby-billing-basics)\n\nUnresolved questions: Numerical overage rates, trial/cancellation specifics and Canadian support.; Do not classify AI assistance as autonomous AI call answering.\n\nSource record:\n\n[Ruby plans and pricing](https://www.ruby.com/plans-and-pricing/). Minute packages and same feature set; Configurable intake, status and portal\n[Ruby integrations](https://www.ruby.com/solutions/integrations/). Calendar writes and named CRM records\n[AI at Ruby](https://www.ruby.com/ai/). AI supports humans: knowledge assistance, transcripts, sentiment and filtering\n[Ruby Billing Basics](https://rubyhelpcenter.helpjuice.com/en_US/billing/ruby-billing-basics). Minute definition/rounding, card fee, overage and downgrade policies\n\n### Smith.ai AI Receptionist\n\nView evidence and terms for Smith.ai AI Receptionist\n\n[Official product](https://smith.ai/ai-receptionist). Checked 2026-11-05. turnkey AI with optional vendor human escalation\n\nBuyer: Small firms needing lead intake, notably legal and service businesses.\n\nRegion: US-oriented; English/Spanish documented. Canadian eligibility not confirmed.\n\nSetup: Self-serve training; managed customization at Enterprise.\n\nDocumented workflows: Qualification; Scheduling feature advertised; confirmed in-call calendar write unverified; Warm staff transfer; CRM intake integrations advertised\n\nIntegrations: Calendly; Clio; Zapier\n\nHuman coverage and fallback: Product FAQ distinguishes free AI-triggered escalation from paid buyer-configured human verification/scheduling. Pricing FAQ instead describes built-in 24/7 vendor backup available at buyer discretion without stating the add-on split. Buyer-staff transfers are separate.\n\nTesting and review: Quality Studio prelaunch testing plus recordings, transcripts and outcome review. Monthly test/simulation allowances: Free 25/50; Pro75 75/150, Pro150 150/300, Pro300 300/600; Enterprise300 300/600, Enterprise500 500/1,000, Enterprise1000+ 1,000+/2,000+. Overage toggle.\n\nAdvertised price: Monthly: Free 25 calls; Pro $150/75, $270/150 or $500/300 calls; Enterprise $500/300 or $800/500 calls; 1,000+ custom.\n\nCurrency: USD\n\nBilling unit: Answered calls, with spam adjustments; optional human add-on terms differ between official FAQs.\n\nCommercial conditions: Included/extra USD per call: Free $0/$3; Pro75 $2/$2.50, Pro150 $1.80/$2.30, Pro300 $1.67/$2.17; Enterprise300 $1.67/$2.17, Enterprise500 $1.60/$2.10, Enterprise1000+ custom. Answered calls count by default; selected spam can remove up to 10% per billing cycle; known spam blocked before answer is excluded. Free requires a card; excess usage is opt-in. Human add-on rate unpublished.\n\n[Smith.ai AI Receptionist pricing source](https://smith.ai/pricing/ai-receptionist)\n\nIntake: 2. Explicit qualification and service-aware intake. [Smith.ai AI Receptionist intake source](https://smith.ai/ai-receptionist)\nActions: 1. Calendly scheduling is listed on Free and paid tiers; exact in-call event creation versus a booking link is not established. CRM integration names alone do not prove writes. [Smith.ai AI Receptionist actions source](https://smith.ai/pricing/ai-receptionist)\nHandoff: 2. Staff warm transfer and vendor-human escalation are documented; the two FAQs differ on the commercial boundary. [Smith.ai AI Receptionist handoff source](https://smith.ai/ai-receptionist)\nControls: 2. Prelaunch simulations, test calls and review records; allowances scale with the selected call tier. [Smith.ai AI Receptionist controls source](https://smith.ai/pricing/ai-receptionist)\nCommercial clarity: 1. Selector rates and spam treatment are published; human-backup FAQs conflict and the optional human rate is absent. [Smith.ai AI Receptionist commercial clarity source](https://smith.ai/pricing/ai-receptionist)\n\nUnresolved questions: Reconcile human coverage and add-on charge between https://smith.ai/ai-receptionist (specific trigger/fee split) and https://smith.ai/pricing/ai-receptionist (built-in discretionary backup).; Confirmed in-call calendar write and its connector prerequisites.; Canadian number support.; Pricing FAQ requires 30 days cancellation notice; confirm the effective final billing date.\n\nSource record:\n\n[AI Receptionist](https://smith.ai/ai-receptionist). Qualification, staff transfer and prelaunch testing; Specific FAQ separates AI-triggered and buyer-configured human involvement\n[AI Receptionist pricing](https://smith.ai/pricing/ai-receptionist). All call selectors, included/extra rates, test/simulation allowances and spam adjustment; Calendly scheduling named without a confirmed in-call write; Pricing FAQ describes built-in human backup without the product FAQ fee split\n\n## Phone-system products\n\nCheck your existing phone provider before buying another service. Some offers also work standalone. Account prerequisites and industry-specific connectors remain conditions of the individual scores.\n\n9 records. Select a product for its plan conditions, prices and source-linked score reasons.\n\n| Product | Intake | Actions | Handoff | Controls | Commercial |\n| --- | --- | --- | --- | --- | --- |\n| [Aircall AI Receptionist / AI Voice Agents](https://agentreport.io/ai-receptionist-market-comparison/#product-aircall-ai-receptionist) | 2 | 2 | 2 | 2 | 1 |\n| [CloudTalk AI Receptionist (Specialist upgrade noted)](https://agentreport.io/ai-receptionist-market-comparison/#product-cloudtalk-ai-receptionist) | 1 | 1 | 2 | 1 | 1 |\n| [Dialpad AI Receptionist / Resolve AI Agents](https://agentreport.io/ai-receptionist-market-comparison/#product-dialpad-resolve) | 2 | 2 | 2 | 2 | 1 |\n| [GoTo Connect AI Receptionist (AthenaOne writes: established US patients)](https://agentreport.io/ai-receptionist-market-comparison/#product-goto-ai-receptionist) | 1 | 2 | 2 | 1 | 1 |\n| [Nextiva XBert](https://agentreport.io/ai-receptionist-market-comparison/#product-nextiva-xbert) | 1 | 2 | 2 | 2 | 2 |\n| [Ooma AI Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-ooma-ai-receptionist) | 2 | 2 | 2 | 1 | 1 |\n| [Quo Sona (formerly OpenPhone)](https://agentreport.io/ai-receptionist-market-comparison/#product-quo-sona) | 2 | 1 | 1 | 2 | 2 |\n| [RingCentral AI Receptionist (AIR)](https://agentreport.io/ai-receptionist-market-comparison/#product-ringcentral-air) | 2 | 2 | 2 | 2 | 2 |\n| [Zoom Virtual Agent Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-zoom-zva-receptionist) | 1 | 2 | 2 | 2 | 1 |\n\n### Aircall AI Receptionist / AI Voice Agents\n\nView evidence and terms for Aircall AI Receptionist / AI Voice Agents\n\n[Official product](https://aircall.io/products/ai/ai-receptionist/). Checked 2026-11-05. phone-platform-receptionist-with-standalone-option\n\nBuyer: SMB/midmarket teams connecting calls to CRM and operational systems\n\nRegion: US/Canadian browser/phone trials stated; numbers in 100+ countries, eligibility varies\n\nSetup: Template, knowledge sources, plain-language rules; standalone or Aircall call flows; optional engineer assistance.\n\nDocumented workflows: Custom intake; Calendar booking and CRM logging; Tickets, order lookup and payment workflows depend on connected systems\n\nIntegrations: HubSpot; Salesforce; Zendesk; Shopify; Stripe; Calendly\n\nHuman coverage and fallback: Customer staff; configured routing, escalation and fallback logic with context.\n\nTesting and review: Test before publishing; Agent Performance dashboard and content-gap recommendations.\n\nAdvertised price: Current US pricing: standalone $99/month minimum; PAYG $.29/min; annual-commitment bundles $250/1,000 min, $805/3,500 min, $1900/10,000 min.\n\nCurrency: USD\n\nBilling unit: Conversation minutes; bundles billed monthly with annual commitment\n\nCommercial conditions: Current page includes telephony/LLM costs. Linked billing help describes separate telephony and older rates; account contract governs. Minimum-spend mechanics need confirmation.\n\n[Aircall AI Receptionist / AI Voice Agents pricing source](https://aircall.io/pricing/)\n\nIntake: 2. Custom caller intake questions explicitly listed. [Aircall AI Receptionist / AI Voice Agents intake source](https://aircall.io/pricing/)\nActions: 2. Named calendar/CRM and commerce writes. [Aircall AI Receptionist / AI Voice Agents actions source](https://aircall.io/pricing/)\nHandoff: 2. Custom escalation/fallback paths plus context. [Aircall AI Receptionist / AI Voice Agents handoff source](https://aircall.io/pricing/)\nControls: 2. Pre-live testing and agent dashboard. [Aircall AI Receptionist / AI Voice Agents controls source](https://aircall.io/products/ai/ai-receptionist/)\nCommercial clarity: 1. Detailed current rates conflict with linked billing guidance. [Aircall AI Receptionist / AI Voice Agents commercial clarity source](https://aircall.io/pricing/)\n\nUnresolved questions: Which rate schedule applies to new versus existing accounts; $99 minimum treatment against usage; Telephony exclusions, toll-free and international coverage; Connector permissions and failed-write behavior\n\nSource record:\n\n[Aircall AI Receptionist](https://aircall.io/products/ai/ai-receptionist/). Setup, intake and pre-live testing\n[Aircall AI Voice Agent Platform](https://aircall.io/products/ai/voice-agent/). Named actions, context handoff and geography\n[Aircall pricing](https://aircall.io/pricing/). Standalone minimum, current rates and included telephony\n[Understanding AI Voice Agent charges](https://support.aircall.io/en-gb/articles/28888299272733). Precise seconds, sub-15-second exclusion; older/separate-telephony caveat\n\n### CloudTalk AI Receptionist (Specialist upgrade noted)\n\nView evidence and terms for CloudTalk AI Receptionist (Specialist upgrade noted)\n\n[Official product](https://www.cloudtalk.io/cloudtalk-ai-voice-agent/). Checked 2026-11-05. phone-system-receptionist-and-workflow-upgrade\n\nBuyer: CloudTalk teams needing inbound reception; Specialist tier for broader automation\n\nRegion: US/Canada/global number offering; country and feature eligibility vary\n\nSetup: CloudTalk add-on; self-guided receptionist or assisted Specialist implementation.\n\nDocumented workflows: Receptionist: FAQs, contact capture, routing; Page lists Google/Outlook booking; SMS scheduling links marked coming soon; Specialist: multistep workflows, calendar sync/rescheduling and system writes\n\nIntegrations: Google/Outlook calendars; HubSpot, Salesforce, Pipedrive; exact tier behavior to verify\n\nHuman coverage and fallback: Transfers to customer's staff with context; not supplied answering personnel.\n\nTesting and review: Built-in test call; recordings/transcripts; full live/post-call observability emphasized on Specialist.\n\nAdvertised price: US-dollar FAQ: $99/month, 200 min Receptionist, $349/month, 1000 min Specialist; base platform from $25/user/month. Rendered price cards were EUR.\n\nCurrency: USD FAQ; EUR displayed table\n\nBilling unit: Base seats plus AI minute bundles\n\nCommercial conditions: 50 free minutes first month/14-day trial, not ongoing free plan. Overage not established. US software recovery fee 11%; Canada starts December 2 2026.\n\n[CloudTalk AI Receptionist (Specialist upgrade noted) pricing source](https://www.cloudtalk.io/pricing/)\n\nIntake: 1. Receptionist documents contact capture; structured qualification emphasized on Specialist. [CloudTalk AI Receptionist (Specialist upgrade noted) intake source](https://www.cloudtalk.io/cloudtalk-ai-voice-agent/)\nActions: 1. Receptionist/agent claims overlap; advanced system writes require Specialist. [CloudTalk AI Receptionist (Specialist upgrade noted) actions source](https://www.cloudtalk.io/cloudtalk-ai-voice-agent/)\nHandoff: 2. Warm handoff plus caller/transcript context. [CloudTalk AI Receptionist (Specialist upgrade noted) handoff source](https://www.cloudtalk.io/cloudtalk-ai-voice-agent/)\nControls: 1. Test call documented; receptionist-level monitoring entitlement unclear. [CloudTalk AI Receptionist (Specialist upgrade noted) controls source](https://www.cloudtalk.io/cloudtalk-ai-voice-agent/)\nCommercial clarity: 1. Bundles/base listed, but overage and currency/tier presentation need reconciliation. [CloudTalk AI Receptionist (Specialist upgrade noted) commercial clarity source](https://www.cloudtalk.io/pricing/)\n\nUnresolved questions: Receptionist booking entitlement and monitoring versus Specialist; Exact local-currency rates and overages; Country-specific eligibility and telephony charges\n\nSource record:\n\n[CloudTalk AI Voice Agent](https://www.cloudtalk.io/cloudtalk-ai-voice-agent/). Tier boundaries, booking claims and test calls\n[CloudTalk pricing](https://www.cloudtalk.io/pricing/). Base subscription, AI bundles, trial and future Canadian fee date\n\n### Dialpad AI Receptionist / Resolve AI Agents\n\nView evidence and terms for Dialpad AI Receptionist / Resolve AI Agents\n\n[Official product](https://www.dialpad.com/solutions/ai-receptionist/). Checked 2026-11-05. phone-platform-agentic-receptionist\n\nBuyer: Teams configuring reception and broader workflows in Dialpad\n\nRegion: Agentic-agent documentation currently specifies English; sales territory and account rollout unverified\n\nSetup: Configure knowledge, skills, connectors and guardrails; attach to Main Line, Department or Contact Center voice routing.\n\nDocumented workflows: Intake skills; Bookings and record updates; Order inquiries and ticket creation\n\nIntegrations: Google Calendar/Workspace; Outlook; Calendly; Salesforce; HubSpot; ServiceNow; Zendesk; AthenaHealth\n\nHuman coverage and fallback: Customer's Contact Center; explicit request for an agent escalates; receptionist page describes contextual handoff.\n\nTesting and review: Skill validation, test preview, monitoring; preview described as text questions, not proven PSTN testing.\n\nAdvertised price: Sales quote for Resolve; conversation-based AI Agent Credits. Phone-seat prices are separate and do not price the receptionist.\n\nCurrency: Quote-dependent\n\nBilling unit: AI Agent conversation credits\n\nCommercial conditions: Billable conversation involves information retrieval/action; unit price, bundle and contract prerequisites require quote. Usage alerts at 80/90/100%.\n\n[Dialpad AI Receptionist / Resolve AI Agents pricing source](https://www.dialpad.com/pricing/)\n\nIntake: 2. Configurable skills and task/guardrail structure support intake. [Dialpad AI Receptionist / Resolve AI Agents intake source](https://help.dialpad.com/hc/en-us/articles/54542536836891-Create-an-Agentic-AI-Agent)\nActions: 2. Named connectors support bookings and business-record actions. [Dialpad AI Receptionist / Resolve AI Agents actions source](https://help.dialpad.com/hc/en-us/articles/54542536836891-Create-an-Agentic-AI-Agent)\nHandoff: 2. Customer agent request escalation plus contextual handoff. [Dialpad AI Receptionist / Resolve AI Agents handoff source](https://www.dialpad.com/solutions/ai-receptionist/)\nControls: 2. Validate/test before deployment and monitor agents. [Dialpad AI Receptionist / Resolve AI Agents controls source](https://help.dialpad.com/hc/en-us/articles/54542536836891-Create-an-Agentic-AI-Agent)\nCommercial clarity: 1. Credit definition published; rates and prerequisite bundle quoted. [Dialpad AI Receptionist / Resolve AI Agents commercial clarity source](https://www.dialpad.com/pricing/)\n\nUnresolved questions: Minimum viable total contract cost; Voice-preview versus text-preview parity; Regional availability; Which features require additional product licenses\n\nSource record:\n\n[Dialpad AI Receptionist](https://www.dialpad.com/solutions/ai-receptionist/). Inbound autonomous reception and contextual routing\n[Create an Agentic AI Agent](https://help.dialpad.com/hc/en-us/articles/54542536836891-Create-an-Agentic-AI-Agent). Voice deployment, connectors, testing and English-only support\n[Dialpad pricing](https://www.dialpad.com/pricing/). Resolve sales route and credit-based pricing\n[AI Agent Conversations Credits](https://help.dialpad.com/hc/en-us/articles/54920201345179-AI-Agent-Conversations-Credits). Usage accounting and alerts\n\n### GoTo Connect AI Receptionist (AthenaOne writes: established US patients)\n\nView evidence and terms for GoTo Connect AI Receptionist (AthenaOne writes: established US patients)\n\n[Official product](https://www.goto.com/connect/ai-virtual-receptionist). Checked 2026-11-05. phone-system-receptionist\n\nBuyer: GoTo Connect SMBs and practices needing automated reception\n\nRegion: Region-dependent sales; AthenaOne scheduling explicitly US\n\nSetup: Add-on within GoTo Connect; Dial Plan Editor, knowledge base and interaction rules.\n\nDocumented workflows: FAQ and caller-detail capture; SMS follow-up and contextual routing; AthenaOne booking/rescheduling/cancellation for established US patients only\n\nIntegrations: AthenaOne: US, established patients only; General CRM sync advertised; connector-specific reception actions need confirmation\n\nHuman coverage and fallback: Customer staff/department with context; new AthenaOne patients routed to people for intake.\n\nTesting and review: Real-time observability, interaction records and guardrails; pre-live test mechanism not established.\n\nAdvertised price: Quote; official FAQ describes per-minute or fixed 3,000-minute bundle plus overage.\n\nCurrency: Region-dependent\n\nBilling unit: AI minutes plus GoTo Connect subscription\n\nCommercial conditions: Actual rates, minimum base plan, overage and current bundle availability require quote; FAQ dated April 2025.\n\n[GoTo Connect AI Receptionist (AthenaOne writes: established US patients) pricing source](https://www.goto.com/blog/ai-receptionist-faqs)\n\nIntake: 1. Caller-detail and reason capture; branching qualification not established. [GoTo Connect AI Receptionist (AthenaOne writes: established US patients) intake source](https://www.goto.com/-/media/pdfs/data-sheet/goto-connect-ai-receptionist-ds.pdf)\nActions: 2. Score 2 applies only to AthenaOne appointment writes for established US patients; general calendar writes are not established. [GoTo Connect AI Receptionist (AthenaOne writes: established US patients) actions source](https://community.goto.com/discussion/326090/whats-new-this-week-with-goto-connect)\nHandoff: 2. Contextual staff handoff; new patients explicitly escalated. [GoTo Connect AI Receptionist (AthenaOne writes: established US patients) handoff source](https://community.goto.com/discussion/326090/whats-new-this-week-with-goto-connect)\nControls: 1. Monitoring/configuration documented; pre-live testing not verified. [GoTo Connect AI Receptionist (AthenaOne writes: established US patients) controls source](https://www.goto.com/-/media/pdfs/data-sheet/goto-connect-ai-receptionist-ds.pdf)\nCommercial clarity: 1. Billing models described but actual rates quoted. [GoTo Connect AI Receptionist (AthenaOne writes: established US patients) commercial clarity source](https://www.goto.com/blog/ai-receptionist-faqs)\n\nUnresolved questions: Non-healthcare calendar connectors and booking behavior; Current languages; older FAQ contradicts multilingual product materials; Failure routing, test environment and spend caps; All-in price\n\nSource record:\n\n[GoTo AI Virtual Receptionist](https://www.goto.com/connect/ai-virtual-receptionist). Native add-on, routing, monitoring and SMS\n[AI Receptionist FAQs](https://www.goto.com/blog/ai-receptionist-faqs). Region-dependent billing options\n[AI Receptionist datasheet](https://www.goto.com/-/media/pdfs/data-sheet/goto-connect-ai-receptionist-ds.pdf). Call-purpose capture, rules and observability\n[GoTo October 2026 product update](https://community.goto.com/discussion/326090/whats-new-this-week-with-goto-connect). AthenaOne appointment lifecycle, limits and US availability\n\n### Nextiva XBert\n\nView evidence and terms for Nextiva XBert\n\n[Official product](https://www.nextiva.com/products/xbert). Checked 2026-11-05. phone-platform-receptionist-with-standalone-option\n\nBuyer: SMBs wanting voice, SMS and web-chat coverage\n\nRegion: US-priced offer; Canadian eligibility and number provisioning need confirmation\n\nSetup: Standalone or Nextiva add-on; guided setup and assisted onboarding.\n\nDocumented workflows: FAQs and lead qualification; Booking, rescheduling and cancellation; Intent routing\n\nIntegrations: Google Calendar direct read/write; Calendly, Cal.com, Zoho, Telegram, Housecall Pro listed live; Salesforce, HubSpot, Pipedrive and ServiceTitan listed on-request\n\nHuman coverage and fallback: Transfers to customer's team with context and configurable escalation scope.\n\nTesting and review: Preview/test, guardrails, recordings, transcripts and analytics.\n\nAdvertised price: $99/month for 100 conversations, then $1.50 each; no long-term contract; 30-day money-back guarantee.\n\nCurrency: USD\n\nBilling unit: Conversation across calls, SMS or web chat\n\nCommercial conditions: Product pages define calls around 30 seconds and chat threads with 3+ interactions/responses. Exact 30-second boundary differs. Both opened pages show $1.50, despite stale $.99 search excerpts.\n\n[Nextiva XBert pricing source](https://www.nextiva.com/products/xbert)\n\nIntake: 1. Lead qualification advertised; required fields and branching behavior insufficiently specified. [Nextiva XBert intake source](https://www.nextiva.com/products/ai-receptionist)\nActions: 2. Named Google Calendar write operations. [Nextiva XBert actions source](https://www.nextiva.com/integrations/nextiva-google-calendar-integration)\nHandoff: 2. Configured escalation with context to customer's team. [Nextiva XBert handoff source](https://www.nextiva.com/products/xbert)\nControls: 2. Preview/test and ongoing recordings/analytics. [Nextiva XBert controls source](https://www.nextiva.com/products/ai-receptionist)\nCommercial clarity: 2. Allowance, unit, overage and standalone route explicit; small threshold edge remains. [Nextiva XBert commercial clarity source](https://www.nextiva.com/products/xbert)\n\nUnresolved questions: Canada availability; Exact 30-second and two-message billing treatment; On-request integrations' delivered behavior; Guarantee conditions and data export/retention\n\nSource record:\n\n[XBert product and FAQ](https://www.nextiva.com/products/xbert). Standalone option, escalation and billing\n[XBert AI Receptionist](https://www.nextiva.com/products/ai-receptionist). Pre-launch testing, integration availability and matching $1.50 overage\n[Google Calendar integration](https://www.nextiva.com/integrations/nextiva-google-calendar-integration). Availability checking and create/update/cancel operations\n\n### Ooma AI Receptionist\n\nView evidence and terms for Ooma AI Receptionist\n\n[Official product](https://www.ooma.com/small-business-phone-systems/ai-answering-service-ai-receptionist/). Checked 2026-11-05. phone-system-receptionist\n\nBuyer: Ooma Office businesses needing routing and bookings\n\nRegion: US product/pricing reviewed; Canadian AI availability not established\n\nSetup: Add-on available across Ooma Office service tiers; multiple location-specific agents.\n\nDocumented workflows: Business-specific caller fields; Knowledge-based FAQs and urgency handling; Direct bookings through Ooma Online Booking Pages\n\nIntegrations: Ooma Online Booking Pages; Google Calendar; Microsoft Calendar\n\nHuman coverage and fallback: Customer employees/on-call personnel using topic, urgency and business routing rules.\n\nTesting and review: Call logs and usage; support states transcripts/summaries accessible in Pro Plus. Pre-live testing not established.\n\nAdvertised price: Receptionist price by sales quote; required Office seat starts $19.95/user/month. Separate AI Answering Service starts $14.99/account/month, 40 min.\n\nCurrency: USD\n\nBilling unit: Phone seats plus receptionist add-on\n\nCommercial conditions: Do not substitute the cheaper Answering Service or historical beta $49.99 price. Current receptionist allowance/overage unpublished.\n\n[Ooma AI Receptionist pricing source](https://www.ooma.com/small-business-phone-systems/ai-answering-service-ai-receptionist/)\n\nIntake: 2. Named caller fields and business-specific information capture. [Ooma AI Receptionist intake source](https://www.ooma.com/small-business-phone-systems/ai-answering-service-ai-receptionist/)\nActions: 2. Direct booking through named Ooma calendar integration. [Ooma AI Receptionist actions source](https://www.ooma.com/small-business-phone-systems/ai-answering-service-ai-receptionist/)\nHandoff: 2. Rules, context and urgency-based staff routing. [Ooma AI Receptionist handoff source](https://www.ooma.com/small-business-phone-systems/ai-answering-service-ai-receptionist/)\nControls: 1. Logs/review exist; tier restrictions and pre-live testing unclear. [Ooma AI Receptionist controls source](https://www.ooma.com/small-business-phone-systems/features-support/ooma-ai-receptionist-overview/)\nCommercial clarity: 1. Clear quote route and prerequisite; no current usage rates. [Ooma AI Receptionist commercial clarity source](https://www.ooma.com/small-business-phone-systems/ai-answering-service-ai-receptionist/)\n\nUnresolved questions: Current GA/beta status by account; AI log access below Pro Plus; Receptionist price, minutes and overage; Booking Pages licensing and supported scheduling complexity\n\nSource record:\n\n[AI Answering Service and AI Receptionist](https://www.ooma.com/small-business-phone-systems/ai-answering-service-ai-receptionist/). Distinct tiers, custom intake, named booking path and current quote route\n[AI Receptionist support, October 12 2026](https://www.ooma.com/small-business-phone-systems/features-support/ooma-ai-receptionist-overview/). All-tier add-on; Pro Plus access to transcripts/summaries; operational controls\n[Ooma Office plans](https://www.ooma.com/small-business-phone-systems/plans/). Base seats and feature tiers\n\n### Quo Sona (formerly OpenPhone)\n\nView evidence and terms for Quo Sona (formerly OpenPhone)\n\n[Official product](https://www.quo.com/sona). Checked 2026-11-05. phone-system-receptionist\n\nBuyer: Small teams using Quo\n\nRegion: US and Canadian calling; other account eligibility not verified\n\nSetup: Configure inside Quo call flows; requires Quo subscription.\n\nDocumented workflows: Configurable intake questions and FAQs; Message capture; SMS booking links; direct calendar booking not established\n\nIntegrations: Quo inbox; HubSpot and Salesforce require Business or higher\n\nHuman coverage and fallback: Transfers to the customer's teammate or department; no vendor-provided receptionists established.\n\nTesting and review: Pre-launch preview/testing; recordings, summaries and handled-call filters.\n\nAdvertised price: Quo Starter $19/user/month or $15/user/month billed annually. Sona tiers $0/$25/$49/$99/$199 monthly include 10/40/100/250/600 calls; overages $1/$.75/$.65/$.55/$.45 per call.\n\nCurrency: USD\n\nBilling unit: Required phone seat plus automation credits expressed as calls\n\nCommercial conditions: 1,000 credits equals 10 calls. Base-plan features differ; SMS lead capture is beta.\n\n[Quo Sona (formerly OpenPhone) pricing source](https://www.quo.com/pricing)\n\nIntake: 2. Configurable questions and information capture. [Quo Sona (formerly OpenPhone) intake source](https://www.quo.com/sona)\nActions: 1. Documented scheduling action is sending a link. [Quo Sona (formerly OpenPhone) actions source](https://www.quo.com/sona)\nHandoff: 1. Team/department transfer; failure and context behavior not established. [Quo Sona (formerly OpenPhone) handoff source](https://www.quo.com/sona)\nControls: 2. Preview before launch plus call review. [Quo Sona (formerly OpenPhone) controls source](https://www.quo.com/sona)\nCommercial clarity: 2. Base seat, call allowance and overages are published. [Quo Sona (formerly OpenPhone) commercial clarity source](https://www.quo.com/pricing)\n\nUnresolved questions: Warm-transfer and no-answer behavior; Sona-specific transfer availability on Starter versus phone-plan transfer gating; Direct booking and exact supported Sona languages\n\nSource record:\n\n[Sona AI](https://www.quo.com/sona). Intake, preview, SMS links and transfers\n[Quo pricing](https://www.quo.com/pricing). Phone prerequisite, base seats, Sona allowances and overages\n\n### RingCentral AI Receptionist (AIR)\n\nView evidence and terms for RingCentral AI Receptionist (AIR)\n\n[Official product](https://www.ringcentral.com/pricing/ai-receptionist). Checked 2026-11-05. phone-platform-receptionist-with-standalone-option\n\nBuyer: SMBs needing reception on RingEX or existing telephony\n\nRegion: US pricing; separate Canadian offering; multilingual support does not establish every sales territory\n\nSetup: Website/Google Business Profile import; forwarding or SIP; RingEX optional.\n\nDocumented workflows: Custom intake questions; FAQ and lead capture; Calendar booking or SMS scheduling links\n\nIntegrations: Google Calendar; Outlook; Calendly; Salesforce; Zoho; HubSpot\n\nHuman coverage and fallback: Routes by name/intent to customer users, queues or external numbers with conversation context.\n\nTesting and review: Setup test call, recordings/transcripts, knowledge-gap insights and spam logs.\n\nAdvertised price: Standalone $49/month including 100 minutes; AIR+RingEX displayed $39 AIR plus $30 RingEX Core. Overage $.50/minute.\n\nCurrency: USD\n\nBilling unit: Monthly subscription plus AI minutes\n\nCommercial conditions: Calls rounded up in 30-second increments. Extra bundles available. SMS can incur additional charges; Shopify/WhatsApp are coming soon. The separate AI Representative / AIR Pro session card for US RingEX accounts is not this AIR overage schedule.\n\n[RingCentral AI Receptionist (AIR) pricing source](https://www.ringcentral.com/pricing/ai-receptionist)\n\nIntake: 2. Custom intake questions. [RingCentral AI Receptionist (AIR) intake source](https://www.ringcentral.com/pricing/ai-receptionist)\nActions: 2. Named calendar integrations support appointment scheduling. [RingCentral AI Receptionist (AIR) actions source](https://www.ringcentral.com/pricing/ai-receptionist)\nHandoff: 2. Destination types, intent routing and context documented. [RingCentral AI Receptionist (AIR) handoff source](https://www.ringcentral.com/pricing/ai-receptionist)\nControls: 2. Pre-live test calls plus monitoring/logs. [RingCentral AI Receptionist (AIR) controls source](https://support.ringcentral.com/gb/en/release-notes/ai-receptionist.html)\nCommercial clarity: 2. Prerequisites, included minutes, overage and rounding stated. [RingCentral AI Receptionist (AIR) commercial clarity source](https://www.ringcentral.com/pricing/ai-receptionist)\n\nUnresolved questions: Calendar-specific cancellation/rescheduling support; Actual account-level feature rollout; SMS charges and contract details; Confirm the ordered SKU: AIR versus AI Representative / AIR Pro; the separate session card must not replace AIR pricing\n\nSource record:\n\n[AIR pricing and feature matrix](https://www.ringcentral.com/pricing/ai-receptionist). Current price, named calendars, custom intake, contextual transfer and roadmap footnotes\n[AIR release notes, July 27 2026](https://support.ringcentral.com/gb/en/release-notes/ai-receptionist.html). Test calls, spam controls, usage notifications\n[RingCentral AI Session Rates: AI Representative / AIR Pro on US RingEX](https://www.ringcentral.com/legal/ai-session-rates.html). Separate named service: $1 per voice session, with voice rounded up to whole minutes; do not substitute for AIR overage; Digital sessions cover up to 10 messages; customer order form governs discounted bundles\n\n### Zoom Virtual Agent Receptionist\n\nView evidence and terms for Zoom Virtual Agent Receptionist\n\n[Official product](https://zoom.us/pricing/virtual-agent). Checked 2026-11-05. phone-platform-receptionist-with-standalone-option\n\nBuyer: SMB/midmarket reception, on Zoom Phone or existing telephony\n\nRegion: US-dollar standalone launch; country availability unverified\n\nSetup: Standalone wizard/PSTN or Zoom Phone integration; knowledge upload and routing skills.\n\nDocumented workflows: FAQs and messages; Name/destination routing; Direct appointment booking; documented Zoom Scheduler path excludes in-call cancellation/rescheduling\n\nIntegrations: Zoom Scheduler requires license; Pricing comparison also names Google, Microsoft and Calendly\n\nHuman coverage and fallback: Customer extensions, queues, external numbers or voicemail; unanswered calls follow extension overflow rules.\n\nTesting and review: Documented iterative testing, recording/transcription, retention settings and call review.\n\nAdvertised price: July 9 standalone launch: $29.99/month with 100 minutes or $24.99/month annually. Current pricing page confirms 100 minutes but did not expose dollar cards.\n\nCurrency: USD\n\nBilling unit: Standalone subscription and voice minutes; Phone deployment licensing differs\n\nCommercial conditions: Overage not established. An official marketing page says included with Zoom Phone/no usage fee; support requires Virtual Agent licensing. Do not assume free bundled use.\n\n[Zoom Virtual Agent Receptionist pricing source](https://news.zoom.com/standalone-zoom-virtual-agent-receptionist/)\n\nIntake: 1. FAQ/message handling concrete; structured lead qualification not established. [Zoom Virtual Agent Receptionist intake source](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0085189)\nActions: 2. Documented Scheduler booking during calls, with separate license. [Zoom Virtual Agent Receptionist actions source](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0085189)\nHandoff: 2. Destinations and no-answer overflow specified. [Zoom Virtual Agent Receptionist handoff source](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0085189)\nControls: 2. Testing plus recording and call review. [Zoom Virtual Agent Receptionist controls source](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0084960)\nCommercial clarity: 1. Launch price is clear; overage and conflicting bundled claims unresolved. [Zoom Virtual Agent Receptionist commercial clarity source](https://news.zoom.com/standalone-zoom-virtual-agent-receptionist/)\n\nUnresolved questions: Standalone versus Phone feature parity; Current checkout price and overage; Calendar-specific capability beyond documented Scheduler path; Pricing-table intent-routing false versus support routing instructions\n\nSource record:\n\n[Standalone launch, July 9 2026](https://news.zoom.com/standalone-zoom-virtual-agent-receptionist/). Existing telephony support, launch price and trial\n[Virtual Agent pricing](https://zoom.us/pricing/virtual-agent). 100 minutes; calendars; inconsistent routing comparison flags\n[Receptionist setup](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0084960). Testing, licensing and scheduling limits\n[Receptionist FAQ](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0085189). Overflow, transfer destinations and Scheduler prerequisite\n[AI Answering Service marketing](https://www.zoom.com/en/discover/phone/ai-answering-service/). Conflicting included/no-usage-fee statement\n\n## Industry-specific products\n\nStart with the software that holds your jobs, appointments or reservations. A dental, restaurant or dealer connector answers a different buying question from a general calendar integration.\n\n9 records. Select a product for its plan conditions, prices and source-linked score reasons.\n\n| Product | Intake | Actions | Handoff | Controls | Commercial |\n| --- | --- | --- | --- | --- | --- |\n| [Arini](https://agentreport.io/ai-receptionist-market-comparison/#product-arini) | 2 | 2 | 2 | 1 | 1 |\n| [Hostie](https://agentreport.io/ai-receptionist-market-comparison/#product-hostie) | 2 | 2 | 1 | 1 | 1 |\n| [Housecall Pro CSR AI](https://agentreport.io/ai-receptionist-market-comparison/#product-housecall-pro-csr-ai) | 2 | 1 | 2 | 2 | 1 |\n| [Impel Voice AI](https://agentreport.io/ai-receptionist-market-comparison/#product-impel-voice-ai) | 2 | 2 | 2 | 1 | 1 |\n| [Jobber Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-jobber-receptionist) | 2 | 2 | 2 | 2 | 2 |\n| [Numa](https://agentreport.io/ai-receptionist-market-comparison/#product-numa) | 2 | 2 | 2 | 2 | 1 |\n| [ServiceTitan AI Virtual Agent](https://agentreport.io/ai-receptionist-market-comparison/#product-servicetitan-virtual-agent) | 2 | 2 | 2 | 2 | 1 |\n| [Slang.ai](https://agentreport.io/ai-receptionist-market-comparison/#product-slang-ai) | 2 | 2 | 2 | 1 | 1 |\n| [Weave AI Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-weave-ai-receptionist) | 1 | 2 | 2 | 1 | 1 |\n\n### Arini\n\nView evidence and terms for Arini\n\n[Official product](https://www.arini.ai/). Checked 2026-11-05. vertical-dental\n\nBuyer: Dental practices and multi-location groups\n\nRegion: US-based support; service-country eligibility not specified\n\nSetup: Vendor-assisted setup of practice knowledge, scheduling and PMS connection\n\nDocumented workflows: Inbound dental questions; Book using provider/type/duration constraints; Patient reactivation and confirmations\n\nIntegrations: Practice management systems; names not verified in accessible text\n\nHuman coverage and fallback: Escalates outside configured boundaries to customer's clinical/office team\n\nTesting and review: Watchtower conversation summaries, outcomes and follow-up tasks; dedicated success manager\n\nAdvertised price: Demo-led; public numeric pricing not established\n\nCurrency: Not established in the reviewed offer.\n\nBilling unit: Not established.\n\nCommercial conditions: PMS compatibility and deployment scope require confirmation\n\n[Arini pricing source](https://www.arini.ai/)\n\nIntake: 2. Provider, insurance and practice-specific knowledge [Arini intake source](https://www.arini.ai/ai-receptionist-page)\nActions: 2. Appointment writes with scheduling constraints [Arini actions source](https://www.arini.ai/ai-receptionist-page)\nHandoff: 2. Boundary-triggered staff escalation with follow-up tasks [Arini handoff source](https://www.arini.ai/ai-receptionist-page)\nControls: 1. Monitoring documented; pre-live test process unverified [Arini controls source](https://www.arini.ai/ai-receptionist-page)\nCommercial clarity: 1. Demo-led purchasing without public units [Arini commercial clarity source](https://www.arini.ai/)\n\nUnresolved questions: Named PMS compatibility and write permissions; Pre-live trial/testing access; Country eligibility, price and contract\n\nSource record:\n\n[Arini AI Receptionist](https://www.arini.ai/ai-receptionist-page). Practice-specific scheduling, escalation rules, Watchtower\n[Arini](https://www.arini.ai/). Dental group scope and demo route\n\n### Hostie\n\nView evidence and terms for Hostie\n\n[Official product](https://hostie.ai/). Checked 2026-11-05. vertical-restaurants\n\nBuyer: Walk-in/full-service restaurants and hospitality groups\n\nRegion: Nationwide marketing; exact countries not stated in captured sources\n\nSetup: Vendor onboarding and restaurant prompts; operator app\n\nDocumented workflows: Answer calls/texts/email; Essential sends booking/order links; Premium books/modifies reservations and takes orders\n\nIntegrations: Reservation/event integrations; verify names and plan eligibility\n\nHuman coverage and fallback: Customer staff alerts and live intervention; no vendor-staff answering coverage evidenced\n\nTesting and review: Live transcripts, guest history, operator app; Hospitality Plus conversation scoring\n\nAdvertised price: Essential, Premium, Hospitality Plus; no dollar amounts on reviewed pricing page\n\nCurrency: Not established in the reviewed offer.\n\nBilling unit: Not established.\n\nCommercial conditions: Direct reservation writes and takeout are Premium features\n\n[Hostie pricing source](https://hostie.ai/pricing)\n\nIntake: 2. Configurable restaurant questions and event inquiry capture [Hostie intake source](https://hostie.ai/pricing)\nActions: 2. Premium reservation write/order execution [Hostie actions source](https://hostie.ai/pricing)\nHandoff: 1. Jump-in/staff alerts; detailed call fallback not verified [Hostie handoff source](https://hostie.ai/)\nControls: 1. Live review; pre-live testing unverified [Hostie controls source](https://hostie.ai/pricing)\nCommercial clarity: 1. Plan/quote route; amounts and allowance unknown [Hostie commercial clarity source](https://hostie.ai/pricing)\n\nUnresolved questions: Specific PMS/POS/reservation compatibility; Live transfer failure behavior; Billing unit and pilot terms\n\nSource record:\n\n[Hostie plans](https://hostie.ai/pricing). Link-only Essential versus direct-action Premium\n[Hostie](https://hostie.ai/). Live visibility and staff jump-in\n[Hostie integrations](https://hostie.ai/integration). Integration catalog\n\n### Housecall Pro CSR AI\n\nView evidence and terms for Housecall Pro CSR AI\n\n[Official product](https://www.housecallpro.com/features/ai-team/csr-ai/). Checked 2026-11-05. vertical-home-services\n\nBuyer: Housecall Pro service businesses\n\nRegion: Regional eligibility not established in reviewed pages\n\nSetup: Configure existing Housecall Pro data, permissions and forwarding\n\nDocumented workflows: Ask for job details; Book, reschedule or cancel with permission; Call summaries and urgency\n\nIntegrations: Housecall Pro calendar/customer data; HCP Assist escalation\n\nHuman coverage and fallback: Customer's number/on-call line, or HCP Assist note-taking; HCP Assist subscription required for human booking/FAQs\n\nTesting and review: Settings test button, call logs and booking dashboard\n\nAdvertised price: CSR AI subscription/add-on; public numeric price not verified\n\nCurrency: Not established in the reviewed offer.\n\nBilling unit: Not established.\n\nCommercial conditions: Housecall Pro prerequisite; advanced HCP Assist functions separately subscribed\n\n[Housecall Pro CSR AI pricing source](https://www.housecallpro.com/features/ai-team/csr-ai/)\n\nIntake: 2. Business-specific intake and job details [Housecall Pro CSR AI intake source](https://help.housecallpro.com/en/articles/9740104-csr-ai-overview)\nActions: 1. Detailed booking permissions are documented, but the same overview still says coming soon; tenant availability unresolved. [Housecall Pro CSR AI actions source](https://help.housecallpro.com/en/articles/9740104-csr-ai-overview)\nHandoff: 2. Business-hours/on-call routes and Assist terms [Housecall Pro CSR AI handoff source](https://help.housecallpro.com/en/articles/9740104-csr-ai-overview)\nControls: 2. Pre-live test and call monitoring [Housecall Pro CSR AI controls source](https://help.housecallpro.com/en/articles/9740104-csr-ai-overview)\nCommercial clarity: 1. Subscription route; price/allowance unresolved [Housecall Pro CSR AI commercial clarity source](https://www.housecallpro.com/features/ai-team/csr-ai/)\n\nUnresolved questions: Overview has contradictory booking availability language alongside detailed settings; verify tenant access.; Text availability is not general availability; Price, allowance and geographic eligibility\n\nSource record:\n\n[CSR AI product](https://www.housecallpro.com/features/ai-team/csr-ai/). Product page claims native calendar booking; the overview also says booking is coming soon, leaving current availability unresolved.\n[CSR AI Overview](https://help.housecallpro.com/en/articles/9740104-csr-ai-overview). Testing, permissions, escalation and logs\n\n### Impel Voice AI\n\nView evidence and terms for Impel Voice AI\n\n[Official product](https://impel.ai/voice-ai/). Checked 2026-11-05. vertical-automotive\n\nBuyer: Dealership service operations\n\nRegion: Service-country eligibility not established\n\nSetup: Dealer scheduler/DMS connection; standalone Voice AI or Service AI suite\n\nDocumented workflows: Recognize caller/vehicle; Book service appointment; Continue interrupted booking by text\n\nIntegrations: Dealer DMS/scheduler; specific eligibility unverified; RingCentral; GoTo; Zoom; Dialpad; Vonage; 8x8\n\nHuman coverage and fallback: Customer staff directory and intent routing; unanswered transfer creates task and sends SMS\n\nTesting and review: Agent Studio topic questions/rules; auditable calls/messages; no pre-live test workflow verified\n\nAdvertised price: Demo-led; numeric terms not established\n\nCurrency: Not established in the reviewed offer.\n\nBilling unit: Not established.\n\nCommercial conditions: Standalone vs suite scope affects quote\n\n[Impel Voice AI pricing source](https://impel.ai/voice-ai/)\n\nIntake: 2. Customer history plus topic follow-up questions [Impel Voice AI intake source](https://impel.ai/voice-ai/)\nActions: 2. Checks real availability and books on call [Impel Voice AI actions source](https://impel.ai/voice-ai/)\nHandoff: 2. Intent/staff routing plus task/SMS fallback on no answer [Impel Voice AI handoff source](https://impel.ai/voice-ai/)\nControls: 1. Auditing/configuration; pre-live test unverified [Impel Voice AI controls source](https://impel.ai/voice-ai/)\nCommercial clarity: 1. Demo route without unit price [Impel Voice AI commercial clarity source](https://impel.ai/voice-ai/)\n\nUnresolved questions: Named scheduler write compatibility; Pilot/test access and contract terms; Country eligibility and cost\n\nSource record:\n\n[Impel Voice AI](https://impel.ai/voice-ai/). Scheduler write, SMS continuation, staff routing and system compatibility\n\n### Jobber Receptionist\n\nView evidence and terms for Jobber Receptionist\n\n[Official product](https://www.getjobber.com/pricing/). Checked 2026-11-05. vertical-home-services\n\nBuyer: Existing Jobber service businesses\n\nRegion: Required dedicated numbers available in US, Canada and UK\n\nSetup: Jobber dedicated number and eligible base plan; forward existing number\n\nDocumented workflows: Phone/text intake; Create requests/tasks; Book/reschedule via enabled online booking\n\nIntegrations: Jobber schedule and client records\n\nHuman coverage and fallback: Keyword-triggered transfer to customer's escalation contact, or SMS transcript snippet/callback link\n\nTesting and review: Setup test call, trusted test numbers, dashboard, per-conversation disabling, usage alerts\n\nAdvertised price: $29/month add-on includes 30 conversations; $0.79 extra. Plus includes unlimited usage.\n\nCurrency: USD displayed; confirm account currency\n\nBilling unit: conversation/month\n\nCommercial conditions: Base plan separate; spam/no-conversation excluded; configurable overage pause\n\n[Jobber Receptionist pricing source](https://help.getjobber.com/en/articles/receptionistpowered-by-jobber-ai/)\n\nIntake: 2. Requests and configurable business information [Jobber Receptionist intake source](https://help.getjobber.com/en/articles/receptionistpowered-by-jobber-ai/)\nActions: 2. Schedule write with Online Booking enabled [Jobber Receptionist actions source](https://help.getjobber.com/en/articles/receptionistpowered-by-jobber-ai/)\nHandoff: 2. Trigger terms plus transfer or contextual SMS [Jobber Receptionist handoff source](https://help.getjobber.com/en/articles/receptionistpowered-by-jobber-ai/)\nControls: 2. Pre-live/trusted testing and dashboard [Jobber Receptionist controls source](https://help.getjobber.com/en/articles/receptionistpowered-by-jobber-ai/)\nCommercial clarity: 2. Base-plan condition, allowance and overage stated [Jobber Receptionist commercial clarity source](https://help.getjobber.com/en/articles/receptionistpowered-by-jobber-ai/)\n\nUnresolved questions: Exact base-plan total depends on team and billing term; Online Booking must be configured; pausing overages leaves message-taking only\n\nSource record:\n\n[Receptionist powered by Jobber AI](https://help.getjobber.com/en/articles/receptionistpowered-by-jobber-ai/). Prerequisites, billing, escalation and setup testing\n[Jobber pricing](https://www.getjobber.com/pricing/). Add-on/base-plan distinction\n\n### Numa\n\nView evidence and terms for Numa\n\n[Official product](https://numa.com/). Checked 2026-11-05. vertical-automotive\n\nBuyer: Dealership service departments and sales teams\n\nRegion: Service-country eligibility not established\n\nSetup: Implementation manager configures, tests and launches against dealer systems\n\nDocumented workflows: Qualify service need; Book into live scheduler; Sales inventory questions and appointments\n\nIntegrations: CDK; Reynolds & Reynolds; Tekion; Dealertrack; Xtime\n\nHuman coverage and fallback: Customer staff routing; unanswered transfer returns to Operator and Smart Inbox with recording/transcript\n\nTesting and review: Operator deployment validates every routing path before live traffic; Smart Inbox recordings/transcripts\n\nAdvertised price: Demo/quote route; no numeric rate established\n\nCurrency: Not established in the reviewed offer.\n\nBilling unit: Not established.\n\nCommercial conditions: Integration and module scope need quote\n\n[Numa pricing source](https://numa.com/)\n\nIntake: 2. Service need or vehicle-specific sales intake [Numa intake source](https://numa.com/appointment-agent)\nActions: 2. Appointment booked in scheduler [Numa actions source](https://numa.com/appointment-agent)\nHandoff: 2. Intent routing with return-to-Operator on no answer [Numa handoff source](https://numa.com/operator)\nControls: 2. Pre-live routing validation plus inbox recordings/transcripts [Numa controls source](https://numa.com/operator)\nCommercial clarity: 1. Demo route; billing unit unknown [Numa commercial clarity source](https://numa.com/)\n\nUnresolved questions: Module-specific test coverage and integration contract; Fallback when staff or scheduler unavailable; Country eligibility and full price\n\nSource record:\n\n[Numa Appointment Agent](https://numa.com/appointment-agent). Service intake and scheduler writes\n[Numa for Sales](https://numa.com/sales). Implementation testing, rule-based handoff and named systems\n[Numa Operator](https://numa.com/operator). Dealership receptionist routing\n[Numa platform](https://numa.com/). Smart Inbox and demo route\n\n### ServiceTitan AI Virtual Agent\n\nView evidence and terms for ServiceTitan AI Virtual Agent\n\n[Official product](https://www.servicetitan.com/features/pro/virtual-agent). Checked 2026-11-05. vertical-home-services\n\nBuyer: ServiceTitan trade contractors\n\nRegion: US and Canada; Canada uses US numbers in cited FAQ\n\nSetup: ServiceTitan account plus voice-agent purchase; forward existing line; Contact Center Pro optional\n\nDocumented workflows: Job qualification; Book/reschedule in ServiceTitan; Message-only mode\n\nIntegrations: ServiceTitan customer records and scheduling; Existing phone system\n\nHuman coverage and fallback: Customer's live CSR; configurable escalation or follow-up; manual Takeover\n\nTesting and review: Test calls before routing; transcripts, recordings, tagged jobs and outcomes\n\nAdvertised price: Purchase/add-on route; numeric price and allowance not established\n\nCurrency: Not established in the reviewed offer.\n\nBilling unit: Not established.\n\nCommercial conditions: ServiceTitan prerequisite; account eligibility must be checked\n\n[ServiceTitan AI Virtual Agent pricing source](https://plg.servicetitan.com/va)\n\nIntake: 2. Job types and service rules [ServiceTitan AI Virtual Agent intake source](https://plg.servicetitan.com/va)\nActions: 2. Native booking and rescheduling for eligible accounts; support labels early access, so confirm enrollment. [ServiceTitan AI Virtual Agent actions source](https://plg.servicetitan.com/va)\nHandoff: 2. Escalation routing and takeover [ServiceTitan AI Virtual Agent handoff source](https://plg.servicetitan.com/va)\nControls: 2. Pre-live calls and review records [ServiceTitan AI Virtual Agent controls source](https://plg.servicetitan.com/va)\nCommercial clarity: 1. Add-on route; no verified unit price [ServiceTitan AI Virtual Agent commercial clarity source](https://plg.servicetitan.com/va)\n\nUnresolved questions: Support page says early access; confirm current account eligibility; Full contract, price, allowances and regional carrier charges\n\nSource record:\n\n[Virtual Agent setup and FAQ](https://plg.servicetitan.com/va). Direct job booking, test calls, takeover, Canada number caveat\n[AI Virtual Agent](https://www.servicetitan.com/features/pro/virtual-agent). Native records and configurable routing\n[Configure Voice Agent settings](https://help.servicetitan.com/commercial/docs/configure-your-voice-agent-settings-in-servicetitan). Early-access restriction on support page\n\n### Slang.ai\n\nView evidence and terms for Slang.ai\n\n[Official product](https://www.slang.ai/). Checked 2026-11-05. vertical-restaurants\n\nBuyer: Restaurants and hospitality groups\n\nRegion: Pricing selectors USD, CAD and AUD; actual regional availability must be confirmed\n\nSetup: Vendor onboarding; new local/toll-free number or discuss retaining existing number\n\nDocumented workflows: Restaurant FAQs; Collect special requests; Reservation management\n\nIntegrations: OpenTable; Yelp; SevenRooms\n\nHuman coverage and fallback: Unrecognized questions route to customer's humans or configurable contact-link text\n\nTesting and review: Reservation insights and guest-feedback measures; enterprise reporting; testing process unverified\n\nAdvertised price: The pricing page lists Core 399 and Premium 599 per location beneath USD, CAD and AUD options; Enterprise is custom. Currency-specific amounts and billing interval remain unconfirmed.\n\nCurrency: USD, CAD and AUD options; confirm the selected currency with the quoted amount\n\nBilling unit: Per location; billing interval not established by captured page\n\nCommercial conditions: Confirm the Core or Premium price in your billing currency and the period it covers. The repeated 399 and 599 figures have not been verified for each selected currency. Allowances, overages and contract duration were not disclosed on the reviewed page.\n\n[Slang.ai pricing source](https://www.slang.ai/pricing)\n\nIntake: 2. Special-request capture and restaurant prompts [Slang.ai intake source](https://www.slang.ai/pricing)\nActions: 2. Create/change/cancel reservations through named systems [Slang.ai actions source](https://www.slang.ai/product)\nHandoff: 2. Unrecognized-question routing with contact fallback [Slang.ai handoff source](https://www.slang.ai/pricing)\nControls: 1. Insights/configuration; pre-live test not verified [Slang.ai controls source](https://www.slang.ai/pricing)\nCommercial clarity: 1. Currency-specific Core/Premium prices, billing interval and usage limits remain unconfirmed. [Slang.ai commercial clarity source](https://www.slang.ai/pricing)\n\nUnresolved questions: Confirm whether the repeated USD, CAD and AUD amounts are intentional.; Billing interval was not stated, so a monthly price is not established.; Plan-specific reservation system eligibility.; Pilot/testing access and regional availability.\n\nSource record:\n\n[Slang AI pricing](https://www.slang.ai/pricing). Core 399/Premium 599 repeated beneath USD, CAD and AUD options; selected-currency prices and billing interval unconfirmed; Reservation management and fallback options\n[Slang AI](https://www.slang.ai/). Restaurant-specific phone product\n[Slang AI product](https://www.slang.ai/product). Reservation create/change/cancel; OpenTable, Yelp, SevenRooms\n\n### Weave AI Receptionist\n\nView evidence and terms for Weave AI Receptionist\n\n[Official product](https://www.getweave.com/ai-receptionist/). Checked 2026-11-05. vertical-healthcare\n\nBuyer: Healthcare practices using Weave\n\nRegion: Eligibility by practice type and region requires confirmation\n\nSetup: Weave-connected rollout; page advertises early access\n\nDocumented workflows: Answer calls/texts; Capture appointment requests for all eligible practices; Direct booking/rescheduling only for qualified dental PMS; Follow-up tasks\n\nIntegrations: Weave inbox and calendar context\n\nHuman coverage and fallback: Routes unanswerable calls/messages to customer's team with conversation summary\n\nTesting and review: Unified AI/human conversation inbox and configurable routing timing\n\nAdvertised price: Contact/early-access route; numeric terms not established\n\nCurrency: Not established in the reviewed offer.\n\nBilling unit: Not established.\n\nCommercial conditions: Veterinary waitlist; do not assume availability across every specialty\n\n[Weave AI Receptionist pricing source](https://www.getweave.com/ai-receptionist/)\n\nIntake: 1. FAQs documented; structured qualification detail limited [Weave AI Receptionist intake source](https://www.getweave.com/ai-receptionist/)\nActions: 2. Early-access direct calendar write only for qualified dental PMS; other practices get request capture. [Weave AI Receptionist actions source](https://www.getweave.com/ai-receptionist/)\nHandoff: 2. Confidence-triggered routing with conversation summary [Weave AI Receptionist handoff source](https://www.getweave.com/ai-receptionist/)\nControls: 1. Configuration and inbox; pre-live tests unverified [Weave AI Receptionist controls source](https://www.getweave.com/ai-receptionist/)\nCommercial clarity: 1. Early-access/contact route without rates [Weave AI Receptionist commercial clarity source](https://www.getweave.com/ai-receptionist/)\n\nUnresolved questions: List of qualified dental PMS and eligibility; Pre-live testing and failed-transfer behavior; Contract and region eligibility; veterinary waitlisted; payments, multilingual switching and recall marked coming soon\n\nSource record:\n\n[Weave AI Receptionist](https://www.getweave.com/ai-receptionist/). Early access, booking/request capture and unified inbox\n[Weave SEC business combinations](https://www.sec.gov/Archives/edgar/data/1609151/000160915126000016/R10.htm). TrueLark acquired May 16 2025\n\n## Voice-agent building platforms\n\nThese platforms supply components and controls for a team that will build and operate the workflow. Include engineering, maintenance, carrier and model charges when comparing their cost with a managed receptionist.\n\n6 records. Select a product for its plan conditions, prices and source-linked score reasons.\n\n| Product | Intake | Actions | Handoff | Controls | Commercial |\n| --- | --- | --- | --- | --- | --- |\n| [8x8 AI Studio (configured receptionist)](https://agentreport.io/ai-receptionist-market-comparison/#product-8x8-ai-studio) | 2 | 2 | 2 | 1 | unknown |\n| [Bland AI](https://agentreport.io/ai-receptionist-market-comparison/#product-bland-ai) | 2 | 2 | 1 | 2 | 2 |\n| [ElevenLabs ElevenAgents](https://agentreport.io/ai-receptionist-market-comparison/#product-elevenagents) | 2 | 2 | 2 | 2 | 2 |\n| [Retell AI](https://agentreport.io/ai-receptionist-market-comparison/#product-retell-ai) | 2 | 2 | 2 | 2 | 2 |\n| [Synthflow](https://agentreport.io/ai-receptionist-market-comparison/#product-synthflow) | 1 | 2 | 1 | 1 | 1 |\n| [Vapi](https://agentreport.io/ai-receptionist-market-comparison/#product-vapi) | 2 | 2 | 2 | 2 | 2 |\n\n### 8x8 AI Studio (configured receptionist)\n\nView evidence and terms for 8x8 AI Studio (configured receptionist)\n\n[Official product](https://docs.8x8.studio/). Checked 2026-11-05. voice-agent-building-platform\n\nBuyer: 8x8 administrators or implementation teams building a receptionist\n\nRegion: 8x8 tenant/number eligibility; country-specific AI availability not established\n\nSetup: Admin enables AI Studio through the 8x8 App Store; build an agent, tools and routing, then assign an 8x8 number or Contact Center IVR step. Not verified as a separate packaged receptionist SKU.\n\nDocumented workflows: Configure caller questions and store custom call data; Execute supplied CRM customer/case write tools or custom tools; Build calendar workflows through connectors\n\nIntegrations: 8x8 Work/PBX; 8x8 Contact Center CRM and queues; Google Calendar, Jira and Salesforce connectors; configuration required\n\nHuman coverage and fallback: Customer-supplied staff. Warm transfer, queue and voicemail tools; 8x8 Work shows caller intent/details before answer and preserves context through user, queue or ring-group transfers.\n\nTesting and review: Usage, interaction and tool-error dashboards plus evaluation criteria. A dedicated pre-live receptionist trial workflow was not verified.\n\nAdvertised price: Credit-metered platform; public receptionist rate or package price not established.\n\nCurrency: Not established\n\nBilling unit: Credits across builder, voice, transport, digital and other platform services\n\nCommercial conditions: 8x8 account/admin setup required; credit rates, minimum commitment and telephony prerequisites need confirmation.\n\n[8x8 AI Studio (configured receptionist) pricing source](https://docs.8x8.studio/)\n\nIntake: 2. Configurable receptionist instructions plus custom call-data capture; buyer must implement the intake. [8x8 AI Studio (configured receptionist) intake source](https://docs.8x8.studio/builder/)\nActions: 2. Building-platform score: supplied customer/case write tools and custom execution, not turnkey booking. [8x8 AI Studio (configured receptionist) actions source](https://docs.8x8.studio/system-tools/)\nHandoff: 2. Warm/queue/voicemail tools and documented context retention in 8x8 Work. [8x8 AI Studio (configured receptionist) handoff source](https://docs-alt.8x8.com/8x8WebHelp/8x8-work-for-desktop/Content/workd/place-receive-calls.htm)\nControls: 1. Evaluation and operational dashboards verified; pre-live testing workflow not established. [8x8 AI Studio (configured receptionist) controls source](https://docs.8x8.studio/)\nCommercial clarity: unknown. Credit accounting documented, but no public rate or complete buying terms verified. [8x8 AI Studio (configured receptionist) commercial clarity source](https://docs.8x8.studio/)\n\nUnresolved questions: Regional availability and exact licenses; Platform credit rates, transport charges and commercial route; Pre-live testing process and failed-action recovery; Who builds and maintains the receptionist configuration\n\nSource record:\n\n[AI Studio dashboard and usage](https://docs.8x8.studio/). Usage categories, evaluation and tool monitoring\n[AI Studio Builder](https://docs.8x8.studio/builder/). Receptionist example, custom tools and named connectors\n[AI Studio system tools](https://docs.8x8.studio/system-tools/). Call data, CRM writes, warm transfer, queue and voicemail tools\n[AI Studio voice deployment](https://docs.8x8.studio/deploy-voice-connectors/). 8x8 admin-assigned numbers and Contact Center routing\n[8x8 Work incoming AI Studio call context](https://docs-alt.8x8.com/8x8WebHelp/8x8-work-for-desktop/Content/workd/place-receive-calls.htm). Intent/details before answer and retained transfer context\n\n### Bland AI\n\nView evidence and terms for Bland AI\n\n[Official product](https://www.bland.ai/pricing). Checked 2026-11-05. platform-voice-agent\n\nBuyer: Technical teams building phone agents\n\nRegion: Telephony/regional eligibility requires confirmation\n\nSetup: Configure agent/tools/pathways and deploy; self-serve migration responsibility applies\n\nDocumented workflows: Structured intake; Webhook business actions; Call transfers\n\nIntegrations: Twilio; SIP trunks; Custom webhooks\n\nHuman coverage and fallback: Transfers to customer's staff; warm/live features appear tier-dependent\n\nTesting and review: Interactive pathway tests and decision logs; new-builder parity testing required\n\nAdvertised price: Start $0.14/min, no monthly platform fee; Build $0.12/min + $299/mo. Transfer minutes $0.05/$0.04; BYOT waives transfer fee. Carrier charges separate.\n\nCurrency: USD\n\nBilling unit: connected minute + transferred minute + monthly plan\n\nCommercial conditions: Start 10 concurrency/100 calls per day; Build 50/2000. LLM/STT/TTS included; enterprise custom\n\n[Bland AI pricing source](https://www.bland.ai/pricing)\n\nIntake: 2. Pathway questions/variable extraction [Bland AI intake source](https://university.bland.ai/modules/5/lesson-3)\nActions: 2. Documented webhook execution [Bland AI actions source](https://university.bland.ai/modules/7/lesson-1)\nHandoff: 1. Transfer documented; advanced handoff plan eligibility needs verification [Bland AI handoff source](https://www.bland.ai/pricing)\nControls: 2. Interactive tests and decision review; migration caveat [Bland AI controls source](https://university.bland.ai/modules/5/lesson-3)\nCommercial clarity: 2. Minute/transfer rates and caps stated; confirm optional add-ons [Bland AI commercial clarity source](https://www.bland.ai/pricing)\n\nUnresolved questions: Warm/live transfer and scheduling nodes excluded from Start/Build in matrix; enterprise inclusion should be verified; November 15 migration may change setup instructions; Configured total with carrier and extra numbers\n\nSource record:\n\n[Bland pricing](https://www.bland.ai/pricing). Rates, daily/concurrency caps and inclusive model stack\n[Feedback and monitoring](https://university.bland.ai/modules/5/lesson-3). Interactive tests and decision logs\n[Initial pathway tutorial](https://university.bland.ai/modules/7/lesson-1). Webhook and transfer nodes\n[New Bland dashboard](https://app.bland.com/blog/introducing-dashboard-v2). Self-serve migration by November 15 2026\n\n### ElevenLabs ElevenAgents\n\nView evidence and terms for ElevenLabs ElevenAgents\n\n[Official product](https://elevenlabs.io/pricing/agents?price.platform=agents_platform). Checked 2026-11-05. platform-voice-agent\n\nBuyer: Developers and teams configuring voice agents\n\nRegion: External carrier and regional availability govern phone deployment\n\nSetup: Build agent/workflow/tools; connect Twilio or SIP; buyer owns integration correctness\n\nDocumented workflows: Configurable intake; Tool/API business actions; Phone-to-human transfer\n\nIntegrations: Twilio; SIP trunking; Custom tools/APIs\n\nHuman coverage and fallback: Rule-based transfer to customer's numbers; warm summary native Twilio only, not SIP\n\nTesting and review: Automated response/tool tests; analytics/conversation analysis; no calls performed in research\n\nAdvertised price: Free 15 minutes; Starter $6/mo 75min; Creator $22/mo 275min; Pro $99/mo 1238min. Extra $0.08/min; burst $0.16; LLM and external carrier extra.\n\nCurrency: USD\n\nBilling unit: monthly included minutes + overage + LLM/carrier\n\nCommercial conditions: Free 4 concurrent; Starter 6; Creator 10; Pro 20. Verify commercial-license tier and usage eligibility\n\n[ElevenLabs ElevenAgents pricing source](https://elevenlabs.io/pricing/agents?price.platform=agents_platform)\n\nIntake: 2. Configurable argument descriptions guide information collection [ElevenLabs ElevenAgents intake source](https://elevenlabs.io/docs/eleven-agents/customization/tools/webhook-tools)\nActions: 2. Webhook execution supports authenticated scheduling actions [ElevenLabs ElevenAgents actions source](https://elevenlabs.io/docs/eleven-agents/customization/tools/webhook-tools)\nHandoff: 2. Rules, destinations and summary constraints documented [ElevenLabs ElevenAgents handoff source](https://elevenlabs.io/docs/eleven-agents/customization/tools/system-tools/transfer-to-number)\nControls: 2. Automated tests and operational review [ElevenLabs ElevenAgents controls source](https://elevenlabs.io/docs/eleven-agents/operate/overview)\nCommercial clarity: 2. Allowance/overage/concurrency and component bills stated [ElevenLabs ElevenAgents commercial clarity source](https://elevenlabs.io/pricing/agents?price.platform=agents_platform)\n\nUnresolved questions: Distinct from turnkey Reception by ElevenAgents; do not reuse builder price for that product; Configured LLM/carrier cost; Phone-path behavior needs live testing\n\nSource record:\n\n[ElevenAgents pricing](https://elevenlabs.io/pricing/agents?price.platform=agents_platform). Allowances, burst rate and separate LLM/carrier costs\n[Agent testing](https://elevenlabs.io/docs/eleven-agents/customization/agent-testing). Response and tool-call tests\n[Transfer to number](https://elevenlabs.io/docs/eleven-agents/customization/tools/system-tools/transfer-to-number). Provider-specific transfer behavior\n[Operate](https://elevenlabs.io/docs/eleven-agents/operate/overview). Analytics and conversation analysis\n[ElevenAgents webhook tools](https://elevenlabs.io/docs/eleven-agents/customization/tools/webhook-tools). Authenticated actions and conversational parameters\n\n### Retell AI\n\nView evidence and terms for Retell AI\n\n[Official product](https://www.retellai.com/pricing). Checked 2026-11-05. platform-voice-agent\n\nBuyer: Developers/agencies or teams owning voice automation\n\nRegion: Carrier/country dependent; confirm local numbers and routing\n\nSetup: Build prompts/flows, tools, phone routes and monitoring; engineering/implementation extra\n\nDocumented workflows: Configurable intake; API/webhook actions; Appointment tools and call transfers\n\nIntegrations: APIs/webhooks; Twilio/Telnyx or custom telephony; Make; HubSpot; GoHighLevel; n8n\n\nHuman coverage and fallback: Warm/cold/agentic transfer to customer's chosen humans; user supplies destinations\n\nTesting and review: Simulation testing, transcript/analytics review; real phone-path tests required for transfers/SMS\n\nAdvertised price: $0.07–$0.31/min advertised voice range; $10 credits; selected model/voice/carrier/add-ons determine total.\n\nCurrency: USD\n\nBilling unit: connected minute plus monthly resources\n\nCommercial conditions: 20 free concurrency; extra $8/line/month; numbers $2/month; carrier default $0.015/min; knowledge base +$0.005/min\n\n[Retell AI pricing source](https://www.retellai.com/pricing)\n\nIntake: 2. Conversation extracts structured function arguments [Retell AI intake source](https://docs.retellai.com/build/single-multi-prompt/custom-function)\nActions: 2. Mid-call API actions can create/update business records [Retell AI actions source](https://docs.retellai.com/build/single-multi-prompt/custom-function)\nHandoff: 2. Transfer modes and human-availability check [Retell AI handoff source](https://www.retellai.com/learn/how-call-transfers-work-between-ai-voice-agents-and-human-teams)\nControls: 2. Simulation plus call records; phone-path caveat [Retell AI controls source](https://www.retellai.com/learn/how-to-test-and-release-voice-agent-changes)\nCommercial clarity: 2. Components, rates and quotas published; implementation separate [Retell AI commercial clarity source](https://www.retellai.com/pricing)\n\nUnresolved questions: Configured all-in cost including external carrier and integrations; Buyer must build/validate business rules; Country eligibility and selected model costs\n\nSource record:\n\n[Retell pricing](https://www.retellai.com/pricing). Component calculator, allowances, transfer billing\n[Test and release voice-agent changes](https://www.retellai.com/learn/how-to-test-and-release-voice-agent-changes). Simulation versus real phone-path test distinction\n[Voice-agent call transfers](https://www.retellai.com/learn/how-call-transfers-work-between-ai-voice-agents-and-human-teams). Transfer types and receiving-person check\n[Retell custom functions](https://docs.retellai.com/build/single-multi-prompt/custom-function). Authenticated API actions with conversational parameters and response handling\n\n### Synthflow\n\nView evidence and terms for Synthflow\n\n[Official product](https://synthflow.ai/pricing). Checked 2026-11-05. platform-enterprise-voice-agent\n\nBuyer: Enterprise operations/contact-center teams\n\nRegion: Vendor says 30+ countries; exact eligibility requires contract\n\nSetup: Annual Enterprise deployment scoped around phone system, integrations and security; optional FDE support\n\nDocumented workflows: Configured inbound/outbound workflows; CRM/calendar actions; Escalation and fallback\n\nIntegrations: Native/SIP/enterprise telephony; CRM/calendar/contact center; APIs/webhooks\n\nHuman coverage and fallback: Contract-scoped routing/escalation to customer's teams\n\nTesting and review: Launch support may include testing; workspace/data controls; monitoring specifics require scope\n\nAdvertised price: Every new deployment uses annual Enterprise agreement; no free plan/trial or public per-minute rate.\n\nCurrency: Not established in the reviewed offer.\n\nBilling unit: annual contract with scoped usage\n\nCommercial conditions: Pricing depends on volume, integration and support scope\n\n[Synthflow pricing source](https://synthflow.ai/pricing)\n\nIntake: 1. Workflow intake needs scoped implementation [Synthflow intake source](https://synthflow.ai/pricing)\nActions: 2. CRM/calendar/API workflows documented for platform role [Synthflow actions source](https://synthflow.ai/pricing)\nHandoff: 1. Escalation/fallback scoped in agreement [Synthflow handoff source](https://synthflow.ai/pricing)\nControls: 1. Testing/support conditional on deployment scope [Synthflow controls source](https://synthflow.ai/pricing)\nCommercial clarity: 1. Clear quote policy but no rate/allowance [Synthflow commercial clarity source](https://synthflow.ai/pricing)\n\nUnresolved questions: Minimum contract, usage rates and overages; Exact tests, monitoring and human fallback scope; Not a verified self-serve SMB trial option\n\nSource record:\n\n[Synthflow pricing](https://synthflow.ai/pricing). Enterprise-only commercial model and deployment scope\n\n### Vapi\n\nView evidence and terms for Vapi\n\n[Official product](https://vapi.ai/pricing). Checked 2026-11-05. platform-voice-agent\n\nBuyer: Developers and technical agencies\n\nRegion: Telephony provider/country dependent\n\nSetup: Assemble model/voice/transcription, tools and carrier; maintain integrations\n\nDocumented workflows: Configurable voice intake; API/custom tool execution; SMS and call transfer\n\nIntegrations: Custom webhooks/API tools; Make; GoHighLevel; SIP/Twilio and external providers\n\nHuman coverage and fallback: Configurable blind/warm transfers to customer's destinations; some warm mode experimental\n\nTesting and review: Talk testing, simulations/evals, call/API/webhook logs; text evals do not prove audio quality\n\nAdvertised price: $0.05/min hosting plus model, voice, transcription and carrier; $5 credit. Optional Core $29/mo; Pro 10% hosting fee, $999/mo minimum.\n\nCurrency: USD\n\nBilling unit: hosting minute + provider usage + optional package\n\nCommercial conditions: Usage-only: 4 concurrency/14-day raw retention/1 number; packages do not replace usage fees\n\n[Vapi pricing source](https://vapi.ai/pricing)\n\nIntake: 2. Configurable assistants and structured tool inputs [Vapi intake source](https://docs.vapi.ai/tools)\nActions: 2. Built-in/API/custom tools [Vapi actions source](https://docs.vapi.ai/tools)\nHandoff: 2. Destination, summary and fallback controls [Vapi handoff source](https://docs.vapi.ai/tools/transfer-call)\nControls: 2. Simulations and production-call/tool logs [Vapi controls source](https://docs.vapi.ai/debugging)\nCommercial clarity: 2. Hosting plus provider components and packages specified [Vapi commercial clarity source](https://docs.vapi.ai/billing/pricing-and-success-packages)\n\nUnresolved questions: Configured all-in cost cannot equal $0.05 headline; Engineering, external hosting and incident ownership; Carrier-specific transfer constraints\n\nSource record:\n\n[Vapi pricing](https://vapi.ai/pricing). Hosting, external costs and package quotas\n[Vapi tools](https://docs.vapi.ai/tools). Built-in/custom action execution\n[Transfer Call tool](https://docs.vapi.ai/tools/transfer-call). Transfer modes and fallback options\n[Debugging voice agents](https://docs.vapi.ai/debugging). Testing and production logs\n[Pricing and success packages](https://docs.vapi.ai/billing/pricing-and-success-packages). Packages are additive to usage\n\n## Regional channels\n\nThese are local purchasing routes with their own account requirements and prices. A regional offer can use technology counted elsewhere in the study.\n\n2 records. Select a product for its plan conditions, prices and source-linked score reasons.\n\n| Product | Intake | Actions | Handoff | Controls | Commercial |\n| --- | --- | --- | --- | --- | --- |\n| [BT AI Receptionist / AI Receptionist Everywhere](https://agentreport.io/ai-receptionist-market-comparison/#product-bt-air) | 1 | 1 | 2 | 1 | 1 |\n| [TELUS Business Connect AI Receptionist](https://agentreport.io/ai-receptionist-market-comparison/#product-telus-business-connect-air) | 1 | 1 | 1 | unknown | 1 |\n\n### BT AI Receptionist / AI Receptionist Everywhere\n\nView evidence and terms for BT AI Receptionist / AI Receptionist Everywhere\n\n[Official product](https://business.bt.com/calling-messaging-tools/contact-centres/ai-receptionist/). Checked 2026-11-05. regional-ringcentral-channel\n\nBuyer: UK businesses buying through BT\n\nRegion: United Kingdom\n\nSetup: RingCentral-powered regional offer: AIR requires BT Cloud Work; AIRE standalone. Website/docs import; optional paid education.\n\nDocumented workflows: FAQs and enquiry capture; Booking advertised; connector details not independently verified for BT\n\nIntegrations: BT Cloud Work portal; underlying RingCentral\n\nHuman coverage and fallback: Customer staff; Cloud Work terms describe backup extension after 30 seconds of caller silence.\n\nTesting and review: Usage portal, alerts at 80/100%; service stops at 100% unless more minutes or overage enabled; optional overage cap.\n\nAdvertised price: Quote for 100–14,000 minute bundles; monthly rolling term. Optional 1-hour education £150; abandoned booking £25.\n\nCurrency: GBP\n\nBilling unit: Inbound AI minutes in 100-minute bundles\n\nCommercial conditions: Overage off by default; rate not public. Cloud Work terms round usage in 30-second increments. Treat BT terms separately from RingCentral US rates.\n\n[BT AI Receptionist / AI Receptionist Everywhere pricing source](https://business.bt.com/calling-messaging-tools/contact-centres/ai-receptionist/)\n\nIntake: 1. Enquiry/lead capture; structured questions not verified for channel. [BT AI Receptionist / AI Receptionist Everywhere intake source](https://business.bt.com/calling-messaging-tools/contact-centres/ai-receptionist/)\nActions: 1. Booking claim lacks verified BT-specific connector behavior. [BT AI Receptionist / AI Receptionist Everywhere actions source](https://business.bt.com/calling-messaging-tools/contact-centres/ai-receptionist/)\nHandoff: 2. Routing plus explicit silence backup behavior in terms. [BT AI Receptionist / AI Receptionist Everywhere handoff source](https://business.bt.com/content/dam/bt-business/pdfs/terms/ip-comms/BTL_BPS_CldWrkSch_customers-from30March2026_published30March2026.pdf)\nControls: 1. Spend controls documented; pre-live testing not verified. [BT AI Receptionist / AI Receptionist Everywhere controls source](https://business.bt.com/calling-messaging-tools/contact-centres/ai-receptionist/)\nCommercial clarity: 1. Units, contract and cap clear; rates quoted. [BT AI Receptionist / AI Receptionist Everywhere commercial clarity source](https://business.bt.com/calling-messaging-tools/contact-centres/ai-receptionist/)\n\nUnresolved questions: BT-specific feature parity and calendar integrations; AIRE versus AIR detailed terms; Regional price and overage quote\n\nSource record:\n\n[BT AI Receptionist](https://business.bt.com/calling-messaging-tools/contact-centres/ai-receptionist/). RingCentral identity, pricing route and spend controls\n[AIR and AIRE help](https://business.bt.com/help/article/phone-systems/ai-receptionist-and-ai-receptionist-everywhere/help-with-ai-receptionist-ai-receptionist-everywhere/). Bundled versus standalone prerequisite\n[BT Cloud Work service schedule](https://business.bt.com/content/dam/bt-business/pdfs/terms/ip-comms/BTL_BPS_CldWrkSch_customers-from30March2026_published30March2026.pdf). Usage rounding and silence backup\n\n### TELUS Business Connect AI Receptionist\n\nView evidence and terms for TELUS Business Connect AI Receptionist\n\n[Official product](https://www.telus.com/en/business/small/phone/cloud-phone-plans). Checked 2026-11-05. regional-ringcentral-channel\n\nBuyer: Canadian businesses buying phone service through TELUS\n\nRegion: Canada\n\nSetup: RingCentral AIR offered through TELUS Business Connect; official plans say DIY AI installation currently unavailable.\n\nDocumented workflows: FAQ and lead capture; Scheduling advertised; Context/directory-based transfer\n\nIntegrations: TELUS Business Connect; RingCentral-powered, connector parity not assumed\n\nHuman coverage and fallback: Transfers to customer's destination/team; vendor-supplied humans not established.\n\nTesting and review: TELUS-specific pre-live tests and ongoing AI review tools not verified.\n\nAdvertised price: From C$55/account/month with 100 minutes, in addition to Business Connect.\n\nCurrency: CAD (Canadian offer)\n\nBilling unit: AI add-on account/month and minutes; underlying seats separate\n\nCommercial conditions: Overage, minimum base plan and AI installation fees not established. Displayed base-seat promotions require bundles/3-year terms; do not treat them as universal.\n\n[TELUS Business Connect AI Receptionist pricing source](https://www.telus.com/en/business/small/phone/cloud-phone-plans)\n\nIntake: 1. Lead capture and FAQ scope; configurable intake not verified. [TELUS Business Connect AI Receptionist intake source](https://www.telus.com/en/about/news-and-events/media-releases/telus-business-connect-ring-central)\nActions: 1. Scheduling advertised without channel-specific implementation detail. [TELUS Business Connect AI Receptionist actions source](https://www.telus.com/en/about/news-and-events/media-releases/telus-business-connect-ring-central)\nHandoff: 1. Context/directory-based routing claim; failure behavior unknown. [TELUS Business Connect AI Receptionist handoff source](https://www.telus.com/en/about/news-and-events/media-releases/telus-business-connect-ring-central)\nControls: unknown. No TELUS-specific testing plus monitoring evidence established. [TELUS Business Connect AI Receptionist controls source](https://www.telus.com/en/business/small/phone/cloud-phone-plans)\nCommercial clarity: 1. Starting allowance published; overage and prerequisites incomplete. [TELUS Business Connect AI Receptionist commercial clarity source](https://www.telus.com/en/business/small/phone/cloud-phone-plans)\n\nUnresolved questions: Current overage and full contract cost; Installation cost and lead time; Canadian French behavior and locale support; Feature parity with direct RingCentral offer\n\nSource record:\n\n[TELUS Business Connect plans](https://www.telus.com/en/business/small/phone/cloud-phone-plans). AI add-on price, allowance, base-plan conditions and no-DIY-AI footnote\n[TELUS and RingCentral expansion](https://www.telus.com/en/about/news-and-events/media-releases/telus-business-connect-ring-central). AIR identity and intended intake/scheduling/routing\n\n## Coverage and open questions\n\nThese entries were kept outside the scored inventory for the following reasons. A scope decision does not assess a product's performance.\n\n- **Grasshopper virtual receptionist:** Current offer is a Smith.ai partnership. Real AI/human reception option, but count underlying Smith.ai in turnkey/hybrid category rather than independent AI technology. [Source](https://grasshopper.com/features/virtual-receptionist)\n- **Employee AI assistants / traditional auto-attendants:** Transcription, agent coaching, AI Assistant and keypad/directory IVR alone do not establish autonomous conversational reception. Only separately verified customer-facing AI agents included. [Source](https://www.dialpad.com/faq/)\n- **NexHealth:** Official AI receptionist page is a developer sample text app on its Synchronizer API; not verified as a turnkey phone receptionist. Useful integration layer, not a separate competing receptionist. [Source](https://docs.nexhealth.com/docs/sample-app-ai-receptionist)\n- **Toma (identity unresolved):** Current domain resolves to The Job Board for Agents. Automotive product identity not verified in this pass; no capability score assigned. [Source](https://www.toma.com/)\n- **TrueLark standalone:** Marketing URL redirects to account login; acquired by Weave per SEC filing. Weave AI Receptionist assessed instead; do not count as independent vendor. [Source](https://www.truelark.com/)\n- **PolyAI / Parloa:** Enterprise contact-center platforms adjacent to this SMB-focused subset; not deeply verified in this bounded pass. Their exclusion is scope, not a negative capability finding. [Source](https://poly.ai/)\n\nPhonely, Beside, NextPhone, LexReception, Answering Legal, Polaris Voice and Posh remain unchecked discovery leads. We have not assessed their official identity and current offer for inclusion. They carry no score.\n\n## Leave the shortlist with a testable job\n\nChoose two or three candidates that can complete the same task, then compare them with your current process or staffed coverage. For each one, write down the paid plan, the destination record, the person responsible for exceptions and the condition that would stop the trial. The next decision belongs to the completed work and its cost.\n", "text": "AI receptionist comparison: 46 offers by job, price and handoff Compare 46 receptionist products and regional offers by documented workflows, plan conditions, human fallback and billing units. Includes source-linked scores and downloadable data. Canonical: https://agentreport.io/ai-receptionist-market-comparison/ Author: Agent Report Editorial Published: 2026-11-05 Modified: 2026-11-05 Evidence: Source-based market comparison Disclosure: We reviewed official product, pricing and support pages on November 4–5, 2026, with Codex research and Grok editorial review. The review is not an official xAI statement. We did not open accounts, place calls or run product trials. Scores describe documented support within each product's role. Choose an AI receptionist by the work it must finish: a callback record, a calendar booking, a job in your business system or a conversation with a person. A service that takes a message and a platform that lets you build a booking agent require different budgets and different work from your team. For an owner or operations lead choosing a shortlist, we mapped 46 product and regional-channel records across six groups. Each record carries five documentation scores, its plan conditions, pricing units, sources and open questions. The count includes human answering services, separate offers from one company and regional purchasing routes; it is broader than a list of standalone AI vendors. We checked 134 official source pages during November 4–5, 2026. This is a source comparison. It measures neither call quality nor financial return. Grok reviewed the research and checked the resulting corrections; that review covered selected sources rather than an independent recheck of every product. Start with the group that matches your job: - Turnkey AI receptionists: add call handling to an existing business line. - Human and hybrid services: arrange staffed coverage as part of the service. - Phone-system products: check an existing provider or its standalone offer. - Industry-specific products: work inside the system that holds jobs, appointments or reservations. - Voice-agent building platforms: build and operate a custom workflow. - Regional channels: buy through a local telecommunications contract. If your question is whether the expense pays off, use the worth-it and trial guide to compare completed cases, the full bill and staff time. This page helps you choose which offers to investigate. How the scores work Each score describes documented support within a product's role. 2 means concrete support, 1 means limited or conditional support, 0 requires an explicit exclusion, and unknown means insufficient evidence. Material conflicts between official sources receive 1 until resolved. We do not add the dimensions into a total or order products by score. | Dimension | 1: limited or conditional | 2: concrete documented support | | --- | --- | --- | | Intake | FAQs or basic message capture | Structured qualification or configurable questions | | Actions | Booking link, message delivery or custom integration required | A named booking or business-record write; documented tool execution for building platforms | | Handoff | Basic transfer claim or limited destinations | Rules with context, routing behavior or fallback details | | Controls | A demo, basic logs or configuration alone | Pre-live testing plus review or monitoring | | Commercial clarity | Quote route or public price with material billing gaps | Billing unit, allowance or rate, overage treatment and material prerequisites stated | The scores cannot tell you whether a caller will be understood or whether a booking will be correct. Those outcomes need a trial of the exact setup. A clear quote process can still score 1 for commercial clarity because it leaves the buyer's bill unresolved. Scores can cover a named higher tier. Read the evidence beneath the product before applying a score to an entry plan. Handoff describes the transfer mechanics; the separate human-coverage field says who supplies the people. Platform action scores describe tools a builder can use, with implementation still owned by that builder. Products are alphabetical within each group. Read the conditions before comparing the bill A monthly price can buy minutes, connected calls, distinct caller numbers, conversations or a mixture of AI and human time. Every record below keeps the advertised unit and commercial restrictions beside the amount. Currency labels remain attached to the offer; we have not converted prices into a common currency or a price per call. Use the same expected workload when requesting quotes. Include repeated callers, transferred time, testing, setup and the time someone will spend reviewing outcomes. For appointment handling, ask whether the purchased plan sends a link, writes a calendar event or creates the required record in your business system. Then test that destination, including what happens when it is unavailable. Download the evidence The dated JSON evidence file includes the rubric, all 46 records, score reasons, official source URLs and unknowns. The CSV comparison includes each score's reason and source for spreadsheet review. In JSON, null means unknown; the CSV spells it out. Both represent the same November 5 snapshot. The expandable records below contain the same substantive evidence on this page. Prices and eligibility can change; confirm the current offer before committing. Turnkey AI receptionists Start here for a separate service that answers your business line. Check the exact paid plan: message capture, a texted booking link and a calendar write can be different purchases. 12 records. Select a product for its plan conditions, prices and source-linked score reasons. | Product | Intake | Actions | Handoff | Controls | Commercial | | --- | --- | --- | --- | --- | --- | | Clawd Smith | 1 | 1 | 2 | 1 | 2 | | Dialbox | 2 | 2 | 2 | 2 | 2 | | Dialzara | 2 | 2 | 2 | 2 | 1 | | Frontdesk (My AI Front Desk) | 2 | 2 | 1 | 1 | 1 | | Frontdesk AI (Canada) | 2 | 1 | 2 | 1 | 2 | | Goodcall | 2 | 2 | 2 | 2 | 2 | | MapleReceptionist | 2 | 2 | 2 | 1 | 1 | | ProMAS AI Receptionist | 1 | 1 | unknown | 1 | 1 | | Reception by ElevenAgents | 2 | 2 | 2 | 1 | 1 | | Rhanta | 1 | 2 | 1 | 1 | 1 | | Rosie | 2 | 2 | 2 | 1 | 1 | | Upfirst | 2 | 2 | 2 | 2 | 1 | Clawd Smith View evidence and terms for Clawd Smith Official product. Checked 2026-11-05. Turnkey AI receptionist Buyer: Small Canadian business needing messages Region: Canada Setup: Configure number or port Documented workflows: Contact/message capture; Appointment requests; Urgent alerts Integrations: No named integration verified in the reviewed sources. Human coverage and fallback: Buyer-selected transfer; message if unanswered. Testing and review: Editable settings and dashboard. Advertised price: CAD 20/month includes 60 minutes; CAD 0.30/minute extra. Currency: CAD Billing unit: Each call rounded up to whole billed minutes Commercial conditions: Each call rounds up to whole minutes. No setup fee; no supplied human, SMS or outbound on live plan. Pro is advertised at CAD 80/month as coming soon; its features remain unannounced. Clawd Smith pricing source Intake: 1. Basic contact/message capture. Clawd Smith intake source Actions: 1. Appointment request, not verified calendar write. Clawd Smith actions source Handoff: 2. Transfer and unanswered fallback documented. Clawd Smith handoff source Controls: 1. Configuration and dashboard only. Clawd Smith controls source Commercial clarity: 2. Allowance and overage on homepage. Clawd Smith commercial clarity source Unresolved questions: Pre-live test support.; No confirmed calendar-write integration. Source record: Clawd Smith product. Minute price and fallback Clawd Smith pricing. Current plan restrictions; upcoming Pro Dialbox View evidence and terms for Dialbox Official product. Checked 2026-11-05. Turnkey AI receptionist Buyer: Canadian service SMB Region: Canada Setup: Configure then forward existing line Documented workflows: Structured intake; Connected booking; Staff routing Integrations: Google Calendar; Outlook; Calendly; Square; Acuity Human coverage and fallback: Buyer supplies staff; configured routes, ring rules, unanswered-call message. Testing and review: Pre-forwarding tests; recordings, transcripts and activity review. Advertised price: CAD 129/month for 100 AI-handled calls; CAD 299/month for 300; CAD 699/month for 900. No automatic overage fees; alerts, grace and upgrade review. Currency: CAD Billing unit: AI-handled connected calls Commercial conditions: Core has 1 integration; Pro/Max advertise Playbooks. Abandoned calls under 15 seconds, spam and staff calls excluded. Trial 7 days/card required. Dialbox pricing source Intake: 2. Configured intake fields through Playbooks, explicitly advertised on Pro/Max. Dialbox intake source Actions: 2. Named booking integrations. Dialbox actions source Handoff: 2. Routing and no-answer fallback. Dialbox handoff source Controls: 2. Pre-live tests and call review. Dialbox controls source Commercial clarity: 2. Call units and upgrade treatment disclosed. Dialbox commercial clarity source Unresolved questions: Confirm behavior after grace pool ends.; Booking actions vary by connected provider. Source record: Dialbox pricing. Plans and counted-call definition Dialbox playbooks. Configurable required fields Dialbox integrations. Provider-specific booking writes Dialbox reception. Transfer fallback; test calls and review Dialzara View evidence and terms for Dialzara Official product. Checked 2026-11-05. turnkey AI receptionist Buyer: Budget SMB self-serve through managed multi-location deployments. Region: US/Canada numbers; UK/Australia/New Zealand/international numbers on request. Setup: Business knowledge import and editable prompt; managed setup on higher plans. Documented workflows: Custom intake; Calendar booking/rescheduling; Staff routing; CRM updates Integrations: Google/Outlook calendar; Zapier; Make; Webhooks/API subject to tier Human coverage and fallback: Buyer staff: blind transfer on Lite; warm transfer and after-hours escalation on Pro+. Testing and review: Test-call corrections, recordings, transcripts, usage notification; zero prepaid balance sends calls to voicemail unless recharged. Advertised price: Lite $29/60 minutes; Pro $99/220; Plus $199/500; Elite $349/1,000; managed from $1,500. Currency: USD Billing unit: Inbound talk minutes, tracked to the second; outbound separately billed by contacts. Commercial conditions: Extra minutes $0.48/$0.45/$0.40/$0.35. Number pricing conflicts: included-number statement versus $3 local/$5 toll-free FAQ. Seven-day trial. Dialzara pricing source Intake: 2. Configurable qualifying fields. Dialzara intake source Actions: 2. Google/Outlook booking and changes documented; Pro or higher needed for calendar sync. Dialzara actions source Handoff: 2. Pro adds warm transfer and after-hours routing; Lite is blind-transfer only. Dialzara handoff source Controls: 2. Testing, call records and budget fallback documented. Dialzara controls source Commercial clarity: 1. Usage explicit but number-fee contradiction unresolved. Dialzara commercial clarity source Unresolved questions: Whether first number is included or charged.; Trial card/usage details.; Confirm whether the multi-agent feature covers the intended multi-location workflow; the pricing page gates multi-location support to Plus+. Source record: Dialzara pricing. Inbound tiers, gates, excess rates and zero-balance behavior; Separate outbound/SMS charges; conflicting number fee wording Dialzara features. Calendar, CRM, routing and test-call controls; US/Canada porting and number support Frontdesk (My AI Front Desk) View evidence and terms for Frontdesk (My AI Front Desk) Official product. Checked 2026-11-05. turnkey AI front-office bundle Buyer: SMBs wanting voice, messaging, CRM and follow-up automation together. Region: 20+ languages marketed; US/Canada number eligibility not established. Setup: Forward existing business line; configure FAQs/call flow and CRM. Documented workflows: Lead qualification; Live calendar booking; Urgent/VIP staff transfers; CRM updates; SMS/chat follow-up Integrations: HubSpot; Salesforce; Pipedrive; Zapier; Webhooks Human coverage and fallback: Transfers to buyer team; vendor-supplied answering humans not established. Testing and review: Transcripts/summaries; seven-day trial with plan-dependent usage charges. Two editors, unlimited read-only viewers; 200-log history on Business. Advertised price: Business-in-a-Box $99 monthly or $79/month annually; 200 voice minutes. Partner/Enterprise quoted. Currency: USD Billing unit: Included channel allowances plus overage-credit pool. Commercial conditions: 400 SMS, 100 chats, 1,000 shared overage credits; voice uses 25 credits/min ($0.25). Auto-reload $10/1,000. 20 outbound calls/day; two actions of each type; two editors; last 200 logs retained. Frontdesk (My AI Front Desk) pricing source Intake: 2. Structured lead qualification documented. Frontdesk (My AI Front Desk) intake source Actions: 2. Calendar writes and CRM data push described. Frontdesk (My AI Front Desk) actions source Handoff: 1. Team transfer documented; unanswered destination behavior unclear. Frontdesk (My AI Front Desk) handoff source Controls: 1. Call logs and trial; rollout/rollback and hard spend control unclear. Frontdesk (My AI Front Desk) controls source Commercial clarity: 1. Live credit rates and limits are explicit; an older official fact sheet still publishes different tiers and $0.12/min. Current record uses live $0.25/min; source discrepancy remains. Frontdesk (My AI Front Desk) commercial clarity source Unresolved questions: Official source discrepancy: https://llms.myaifrontdesk.com/pricing-usage is dated December 2, 2025 (page updated August 4, 2026) and retains Starter/Pro with $0.12/min; https://www.myaifrontdesk.com/pricing has Business-in-a-Box with 25 credits/min at $0.01/credit. Use the live page; do not treat the dated sheet as current pricing.; Auto-reload disablement and spending limits.; Failed-transfer behavior; connector-specific plan eligibility.; Vendor ROI and pickup-time statements are not verified performance. Source record: Frontdesk AI Receptionist. Intake, booking, team transfers and named CRM integrations; Call logging and forwarding setup Frontdesk pricing. Current bundle, usage allowances and trial caveat Official pricing/usage fact sheet (2025; page updated August 4, 2026). Still presents Starter/Pro and $0.12/min voice overage, unlike live pricing; Explicitly dated December 2, 2025 and links readers to live pricing for current details Frontdesk AI (Canada) View evidence and terms for Frontdesk AI (Canada) Official product. Checked 2026-11-05. Turnkey AI receptionist Buyer: Canadian service SMB Region: Canada Setup: Managed setup; forward existing line Documented workflows: Lead intake; Conditional booking/reschedule; Business routing Integrations: One supported booking integration; compatibility unspecified Human coverage and fallback: Buyer staff; Starter one transfer number, Business agreed urgent-call rules. Testing and review: Demo and call summaries. Advertised price: CAD 99/month for 150 minutes, CAD 0.75/minute extra, CAD 149 setup; CAD 299/month for 500 minutes, CAD 0.65/minute extra, CAD 249 setup; CAD 499/month for 1,000 minutes, CAD 0.55/minute extra, CAD 449 setup. Currency: CAD Billing unit: Monthly minutes Commercial conditions: 1/3/20 staff calendars within one supported booking system. Seven-day trial needs setup payment: refund if cancelled during trial. Continue monthly: credit up to CAD50/invoice (3/5/9 invoices). Annual: account credit for add-ons/renewal, not first annual invoice. Unused credit expires on cancellation; no cash refund after trial. Frontdesk AI (Canada) pricing source Intake: 2. Configurable Business workflows. Frontdesk AI (Canada) intake source Actions: 1. Writes depend on unlisted supported booking software. Frontdesk AI (Canada) actions source Handoff: 2. Business routing rules; limited Starter destination. Frontdesk AI (Canada) handoff source Controls: 1. Demo and summaries only. Frontdesk AI (Canada) controls source Commercial clarity: 2. Minutes, setup and overages disclosed. Frontdesk AI (Canada) commercial clarity source Unresolved questions: Confirm exact connector before purchase.; Different business from My AI Front Desk/Frontdesk.; Scores include Business functions, not only CAD99 tier. Source record: Frontdesk AI plans and FAQ. Plans, setup, integration conditions Frontdesk pricing and setup credits. Setup credit timing and cancellation treatment Goodcall View evidence and terms for Goodcall Official product. Checked 2026-11-05. turnkey AI receptionist Buyer: Solo operators through multi-location SMBs; especially repeat callers. Region: US local-number positioning; English only on current product page. Canada unverified. Setup: Describe business to Gabi, test, approve/publish, forward existing line. Documented workflows: Custom required intake fields; Calendar booking; CRM lead creation; Sequential staff transfer Integrations: Google Calendar; Google Sheets; HighLevel; APIs/MCP; external-tool allowance applies Human coverage and fallback: Transfers to buyer's contacts, retrying busy lines and up to three contacts; then takes a message. No vendor human service established. Testing and review: Browser practice calls, publish approval, rollback, recordings and tagged outcomes. Advertised price: Starter $79/100 unique customers; Growth $129/500; Scale $299/2,000 monthly. Currency: USD Billing unit: Unique interacting caller phone numbers per month; not minutes. Commercial conditions: Excess callers $0.79/$0.26/$0.15. Spam/wrong numbers excluded. Starter allows one external tool; tool, worker, team and history limits vary; test runs have allowances. Goodcall pricing source Intake: 2. Custom required questions and read-back described. Goodcall intake source Actions: 2. Explicit Google Calendar booking creation, Google Sheets rows and HighLevel contact/deal creation. Starter allows one external tool; generic API/MCP possibilities are not the basis for this score. Goodcall actions source Handoff: 2. Staff retry sequence and unanswered-call fallback explicit. Goodcall handoff source Controls: 2. Practice, approval and rollback documented. Goodcall controls source Commercial clarity: 2. Current live page defines usage and excess rates. Goodcall commercial clarity source Unresolved questions: New Gabi product and legacy Zapier behavior should not be conflated.; Canada eligibility and caller-number edge cases. Source record: How Goodcall works. Gabi configuration, approval and rollback; Staff handoff, named integrations, English only; Google Calendar bookings, Google Sheets rows and HighLevel contact/deal creation Goodcall pricing. Current unique-customer tiers and limits; Free demo agent before connecting a number MapleReceptionist View evidence and terms for MapleReceptionist Official product. Checked 2026-11-05. Turnkey AI receptionist Buyer: Canadian bilingual SMB Region: Canada Setup: Managed configuration; forward or port Documented workflows: Configurable intake; Business-tier calendar booking; Contextual transfer Integrations: Google Calendar; Outlook/365; MapleWorkSuite Human coverage and fallback: Transfers to buyer staff with context; configured escalation. Testing and review: Demo, dashboard and editable rules. Advertised price: CAD 25/month Solo; CAD 60/month Starter; CAD 99/month Business; CAD 199/month Team-Pro. Currency: CAD Billing unit: Mixed minutes and daily call caps Commercial conditions: Solo: 50 minutes and 5 calls/day; Business: 25 calls/day. Native booking starts Business; base tiers send links. Overage descriptions conflict. MapleReceptionist pricing source Intake: 2. Custom qualifying questions. MapleReceptionist intake source Actions: 2. Business+ writes to named calendars. MapleReceptionist actions source Handoff: 2. Warm transfer and route context. MapleReceptionist handoff source Controls: 1. Demo and logs; pre-live procedure unverified. MapleReceptionist controls source Commercial clarity: 1. Per-call versus per-minute overage conflict. MapleReceptionist commercial clarity source Unresolved questions: Resolve overage units and Business minute allowance.; Generic transcription claims conflict with Solo exclusion.; Scores cover Business+ functions, not CAD25 Solo. Source record: MapleReceptionist plans. Tier limits and prices MapleReceptionist help. Qualification, booking, transfer and logs ProMAS AI Receptionist View evidence and terms for ProMAS AI Receptionist Official product. Checked 2026-11-05. Turnkey AI receptionist Buyer: Appointment-led Canadian SMB Region: Canada Setup: Assisted calendar connection Documented workflows: Appointment booking; Pro reschedule/cancel; SMS/email confirmation Integrations: Calendar provider unspecified Human coverage and fallback: No concrete transfer procedure located. Testing and review: Dashboard, summaries and activity logs. Advertised price: CAD 299/month Starter; CAD 549/month Pro; CAD 899/month Business. Currency: CAD Billing unit: Subscription; volume allowance unspecified Commercial conditions: Higher workflow/volume tiers; no public usage overage detail. ProMAS AI Receptionist pricing source Intake: 1. Appointment details; configurable qualification unverified. ProMAS AI Receptionist intake source Actions: 1. Booking advertised; supported connector list missing. ProMAS AI Receptionist actions source Handoff: unknown. Human handoff not established. ProMAS AI Receptionist handoff source Controls: 1. Logs; no pre-live testing procedure found. ProMAS AI Receptionist controls source Commercial clarity: 1. Prices lack usage terms. ProMAS AI Receptionist commercial clarity source Unresolved questions: Supported calendars.; Transfer and failed-booking behavior.; Allowances, overages and setup terms. Source record: ProMAS receptionist. Booking and review dashboard ProMAS pricing. Three plans and workflow scope Reception by ElevenAgents View evidence and terms for Reception by ElevenAgents Official product. Checked 2026-11-05. turnkey AI receptionist Buyer: Small service firms wanting ready-made phone, chat and booking on ElevenLabs infrastructure. Region: Global availability claimed; US number assigned directly, outside-US number connection needs extra setup. English/Spanish supported. Setup: Import business URL, configure business rules and forwarding; no engineering required. Documented workflows: Qualification by scope/timeline/budget; Calendar availability and booking; Team-first hours/overflow routing; Multi-location routing on Premium Integrations: Google Calendar; Built-in calendar; Zapier; Webhooks; MCP Human coverage and fallback: Buyer team routing/overflow documented; vendor-provided human answering not established. Testing and review: Test-call demo, 14-day/30-phone-minute trial, summaries/transcripts/recordings. Per-plan concurrent call caps. Advertised price: Reception.ai: Basic $29/75min +$0.40/min; Plus $79/275 +$0.32; Premium $199/1,000 +$0.22. Currency: USD Billing unit: Phone minutes; monthly base plus overage. Commercial conditions: 1/3/5 numbers; 1/3/10 simultaneous calls. Tax extra. Elevenlabs.io product page differs on overage and retains $22 FAQ. Reception by ElevenAgents pricing source Intake: 2. Professional-services example specifies scope, timeline and budget qualification. Reception by ElevenAgents intake source Actions: 2. Direct booking with availability; Google Calendar named on product page. Reception by ElevenAgents actions source Handoff: 2. Team-first hours/availability and unanswered/after-hours AI fallback documented. Reception by ElevenAgents handoff source Controls: 1. Demo/trial and records; custom pre-live acceptance test and rollback not established. Reception by ElevenAgents controls source Commercial clarity: 1. Canonical rates/limits clear but official product page has conflicting excess rates. Reception by ElevenAgents commercial clarity source Unresolved questions: Resolve official overage conflicts before quoting a contracted cost.; Reception explicitly lacks HIPAA support; do not inherit builder-platform BAA eligibility despite clinic marketing.; No vendor humans established; non-US telephony costs/requirements unresolved.; Concurrency overflow beyond plan cap and data lifecycle not verified. Source record: Reception.ai product and pricing. Qualification, booking, routing, integrations and current tiers; Trial and call records ElevenLabs Reception. Google Calendar and non-US setup; Explicit absence of Reception HIPAA support; conflicting pricing Reception launch announcement. Distinct turnkey product launched September 16, 2026 Rhanta View evidence and terms for Rhanta Official product. Checked 2026-11-05. Turnkey AI receptionist Buyer: Bilingual small service business Region: Canada; US; UK; South Africa Setup: Configure line and calendar Documented workflows: Lead capture; Calendar booking; Optional outbound Integrations: Google Calendar; Outlook Human coverage and fallback: Routes urgent calls to a human chosen by buyer. Testing and review: Trial and dashboard recordings/transcripts. Advertised price: CAD 49/month for 100 minutes; CAD 149/month for 500; CAD 399/month advertised unlimited. First two plans: CAD 0.25/minute extra. Currency: CAD Billing unit: Monthly minutes Commercial conditions: 14 days or 60 minutes trial, then automatic paid activation. Terms mention activation fee despite no-setup marketing. Rhanta pricing source Intake: 1. Lead capture; structured qualification not established. Rhanta intake source Actions: 2. Bookings sync to named calendars. Rhanta actions source Handoff: 1. Urgent transfer claim; failure path unclear. Rhanta handoff source Controls: 1. Trial/logs; pre-live procedure unverified. Rhanta controls source Commercial clarity: 1. Activation fee and unlimited scope unresolved. Rhanta commercial clarity source Unresolved questions: Activation fee amount; unlimited fair-use terms.; Recording availability differs between feature and terms pages. Source record: Rhanta pricing/product. Plans and regions Rhanta features. Calendar writes; outbound shares minute pool Rhanta terms. Trial conversion and activation charge Rosie View evidence and terms for Rosie Official product. Checked 2026-11-05. turnkey AI receptionist Buyer: Small service businesses wanting easy phone overflow and booking. Region: English/Spanish documented; exact US/Canada number eligibility unconfirmed. Setup: Imports website/Google business information; configure FAQs and forwarding. Documented workflows: Custom messages; Text booking link on Professional; Direct calendar booking on Scale; Waterfall transfer on Growth Integrations: Zapier; Calendar connector availability needs confirmation Human coverage and fallback: Buyer staff transfer, not vendor-supplied humans; warm/live transfers start at Scale. Testing and review: Seven-day all-feature trial, editable FAQs, call recordings/transcripts/summaries. Advertised price: Professional $49/250 minutes; Scale $149/1,000; Growth $299/2,000 monthly. Currency: USD Billing unit: Voice minutes; optional website texting charged separately. Commercial conditions: Professional two intake scenarios; Scale five; Growth unlimited. Website texting $50/25 conversations then $1 each. Voice overage not located. Rosie pricing source Intake: 2. Custom scenario-based message taking. Rosie intake source Actions: 2. Direct calendar booking documented on Scale; Professional only sends a link. Rosie actions source Handoff: 2. Scale adds warm/live transfers; Growth adds sequential destination fallback. Rosie handoff source Controls: 1. Trial and call records exist; custom pre-live test workflow not established. Rosie controls source Commercial clarity: 1. Tier gates clear; voice excess/budget exhaustion unresolved. Rosie commercial clarity source Unresolved questions: Voice overage and behavior when minutes expire.; Supported calendars, rescheduling and booking conflict semantics.; No voice quality or reliability testing. Source record: Rosie AI Receptionist and plans. Plan-gated link sending, calendar booking and transfers; Usage allowances, trial and call records Upfirst View evidence and terms for Upfirst Official product. Checked 2026-11-05. turnkey AI receptionist Buyer: SMBs seeking direct booking and staff handoff with per-call billing. Region: US offering researched; English/Spanish and 35+ languages. Canadian number eligibility not verified. Setup: Website import and customizable questions; calendar/CRM connections. Assisted implementation included on Scale/Enterprise. Documented workflows: Structured intake fields; Direct calendar booking; Warm/waterfall staff transfers; CRM API writes; Two-way SMS Integrations: Google Calendar; Outlook; Clio Manage; Acuity; Calendly; Square; Zapier; API integrations Human coverage and fallback: Transfers to buyer staff with introduction and sequential attempts. Vendor customer support is distinct from call-answering humans; no supplied human receptionist established. Testing and review: Official setup guide prescribes a real test call then transcript review before forwarding. Dashboard tests disable texts/transfers. Recordings, analytics and roles. Advertised price: Starter $24.95/30 calls +$1.50 each excess; Premium $59.95/90 +$1; Pro $159.95/300 +$0.75; Scale $299/600 +$0.70. Currency: USD Billing unit: Billable calls; excludes spam, under-15-second and silent calls. Commercial conditions: Extra agents $9.95/month. Trial is 14 days or 100 calls, plus 25 texts; no card. Managed integrations Scale+. Texting charges/limits after trial not established. Upfirst pricing source Intake: 2. Configurable questions and structured collection fields. Upfirst intake source Actions: 2. Direct writes to named calendars and CRM API workflows. Upfirst actions source Handoff: 2. Warm introduction and sequential buyer-staff destinations documented. Upfirst handoff source Controls: 2. Explicit pre-forwarding real-phone test plus transcript review; sandbox limits disclosed. Upfirst controls source Commercial clarity: 1. Voice charges clear; paid-plan texting units/allowance not established. Upfirst commercial clarity source Unresolved questions: Paid-plan SMS charges/limits, call-duration ceiling and exact number regions.; Vendor AI-provider zero-retention claim does not mean customer-facing call logs are never stored.; No hands-on validation; dashboard-only trial cannot establish transfer/text behavior. Source record: Upfirst product. Warm transfer with caller context; Website import and booking Upfirst pricing. Call tiers/exclusions, trial, integrations and staff waterfall; Managed setup on Scale/Enterprise Upfirst official setup guide. Structured collection fields; Real-phone test and transcript review; dashboard test disables transfers/texts Human and hybrid services Compare these when a staffed person is part of the required service. The records separate vendor-supplied receptionists, transfers to your team and the bill for each part of a call. Human-only services provide a comparison with staffed coverage. 8 records. Select a product for its plan conditions, prices and source-linked score reasons. | Product | Intake | Actions | Handoff | Controls | Commercial | | --- | --- | --- | --- | --- | --- | | Abby Human + AI Receptionist | 2 | 2 | 1 | 1 | 2 | | AnswerConnect | 1 | 2 | 1 | 1 | 1 | | Moneypenny AI Receptionist | 2 | 1 | 2 | 2 | 1 | | PATLive | 2 | 2 | 2 | 1 | 2 | | ReceptionHQ human services | 2 | 2 | 2 | 1 | 1 | | ReceptionHQ MyAI Receptionist | 1 | 1 | 2 | 1 | 1 | | Ruby | 2 | 2 | 1 | 1 | 1 | | Smith.ai AI Receptionist | 2 | 1 | 2 | 2 | 1 | Abby Human + AI Receptionist View evidence and terms for Abby Human + AI Receptionist Official product. Checked 2026-11-05. hybrid AI and vendor human receptionist Buyer: Professional SMBs wanting a managed adjustable AI/human mix. Region: US-based human team; English/Spanish. Canadian eligibility not confirmed. Setup: Assisted onboarding, business scripts; self-service call controls. Documented workflows: Screening and qualification; Messages; Calendar bookings; Human/staff routing Integrations: Scheduling platforms; CRM/custom integrations scoped separately; individual connector limits unverified Human coverage and fallback: Vendor US-based human receptionists on same subscription; AI/human parts of a call bill separately. Testing and review: Call records, portal/app usage, editable handling, free trial; HIPAA option explicitly marked human-only on pricing page. Advertised price: $164/50, $329/100, $599/200, $1,380/500 Abby Minutes monthly; enterprise quote. Currency: USD Billing unit: One Abby Minute = one human minute or two AI minutes. Commercial conditions: Overage at plan's Abby Minute rate; no setup fee, month-to-month. Custom integrations separately scoped. Abby Human + AI Receptionist pricing source Intake: 2. Scripted qualification and contact capture. Abby Human + AI Receptionist intake source Actions: 2. Direct booking described; custom workflows scoped. Abby Human + AI Receptionist actions source Handoff: 1. Vendor humans available and split billing defined; exact routing/context policy unverified. Abby Human + AI Receptionist handoff source Controls: 1. Editable handling, usage and call records; pre-live test procedure not established. Abby Human + AI Receptionist controls source Commercial clarity: 2. Shared-minute conversion and overage rule explicit. Abby Human + AI Receptionist commercial clarity source Unresolved questions: Exact connector capabilities and custom implementation fees.; Free-trial usage/duration.; Do not transfer human-only HIPAA statement to AI service. Source record: Abby AI Receptionist. Intake, booking and human mix; Summary/transcript/recording availability Abby pricing. Shared-minute unit, tiers, controls and human-only HIPAA boundary AnswerConnect View evidence and terms for AnswerConnect Official product. Checked 2026-11-05. human answering substitute Buyer: SMBs preferring 24/7 human call handling, CRM capture and scheduling. Region: US product pages researched; other-country pricing not assumed. Setup: Consultative call-flow setup; forward existing line or request toll-free number. Documented workflows: Message and lead capture; Qualification marketed; Setmore appointment booking; Urgent staff transfers Integrations: Setmore with Google Calendar/Office 365 sync; Salesforce; Zoho; Zendesk; Slack; Zapier Human coverage and fallback: Vendor humans answer first; transfer to buyer mobile/home/on-call line. Testing and review: Portal interaction records and minute usage; app/email/SMS updates. Customized demo requires contact form, not attempted. Advertised price: Official pricing route presents a contact form; numerical current plans not public in retrieved page. Currency: USD (US offering; quote required) Billing unit: Minutes, per how-it-works usage FAQ. Commercial conditions: Plan allowance, excess rate, setup fees and trial conditions unverified. No contract lock-in stated; Setmore premium included. AnswerConnect pricing source Intake: 1. Lead capture/qualification claimed; structured qualifying fields not established. AnswerConnect intake source Actions: 2. Receptionists book directly using included Setmore. AnswerConnect actions source Handoff: 1. Urgent transfers and custom flows stated; unavailable destination behavior unclear. AnswerConnect handoff source Controls: 1. Interaction/usage monitoring; pre-live testing not established. AnswerConnect controls source Commercial clarity: 1. Quote route and minute basis; allowance and excess rates unavailable. AnswerConnect commercial clarity source Unresolved questions: All numerical commercial terms.; Qualification configuration, transfer retry/context details and prelaunch testing.; Canadian terms and data lifecycle. Source record: AnswerConnect live answering. Human answering and named integrations AnswerConnect view pricing. Contact-form buying route How AnswerConnect works. Forwarding, minute usage and no lock-in Appointment scheduling. Setmore included and calendar sync Call routing and transfer. Custom scripts and urgent-call routing Moneypenny AI Receptionist View evidence and terms for Moneypenny AI Receptionist Official product. Checked 2026-11-05. managed AI with optional vendor human escalation Buyer: SMBs wanting an implementation specialist and human backup. Region: US offering researched; separate UK offering exists. Canada eligibility unconfirmed. Setup: Solutions architect configures knowledge and call routing; customer tests before forwarding. Documented workflows: FAQ/message capture; Lead qualification; Calendar scheduling; Complex/high-value call routing Integrations: Calendar connection; CRM integrations advertised; specific connectors unverified Human coverage and fallback: Routes to buyer staff or Moneypenny receptionists. The pricing FAQ says bilingual answering and transfers have no feature surcharge, lists human escalation on AI plans, and allows combining AI and human plans. It does not establish whether an escalated call also consumes human minutes. Testing and review: Prelaunch test/refine stage, transcripts, caller analytics, supported optimization. Advertised price: Monthly AI: $99/50 calls, $199/100, $435/250, $775/500. Separate human plans: $165/50 minutes, $265/100, $422/200, $985/500. Currency: USD Billing unit: AI calls versus human minutes; different plan families. Commercial conditions: Extra AI calls respectively $2.39/$2.19/$1.89/$1.69; separate human extra minutes $2.85/$2.65/$2.39/$2.09. FAQ lists no feature surcharge for bilingual answering/transfers and includes escalation on AI plans. Human-minute consumption during escalation is unresolved. Cancellation needs 30 days notice, effective next billing date. Moneypenny AI Receptionist pricing source Intake: 2. Qualification and data collection explicit. Moneypenny AI Receptionist intake source Actions: 1. Calendar scheduling described; connector behavior unspecified. Moneypenny AI Receptionist actions source Handoff: 2. Frustration, explicit request and complex-call escalation documented. Moneypenny AI Receptionist handoff source Controls: 2. Prelaunch refinement and transcripts/analytics. Moneypenny AI Receptionist controls source Commercial clarity: 1. Both plan families are priced; whether AI escalation also consumes a human-minute plan remains unspecified. Moneypenny AI Receptionist commercial clarity source Unresolved questions: Does an escalated AI call also consume a human-minute plan? The no-feature-surcharge FAQ does not specify this meter.; Confirmed calendar write versus booking-request workflow by connector.; Canadian support. Source record: Moneypenny AI Receptionist. Managed setup, caller routing and vendor-human fallback; Tests, transcripts and analytics Moneypenny US pricing. Separate AI-call and human-minute price ladders and excess rates; FAQ includes human escalation on AI plans and no feature surcharge for bilingual answering/transfers; combined AI/human plans available PATLive View evidence and terms for PATLive Official product. Checked 2026-11-05. human answering substitute Buyer: SMBs wanting outsourced humans for intake, booking and dispatch. Region: US-based workforce; US offering researched. Canadian number eligibility unconfirmed. Setup: Forward existing line or use assigned local/toll-free number; customize call instructions. Documented workflows: Custom intake; Book, reschedule and cancel appointments; Emergency dispatch; Staff or department routing Integrations: Google Calendar; Calendly; AppointmentPlus; MindBody; Setmore; native listings Human coverage and fallback: Vendor employees answer from the outset; transfers go to buyer staff. Availability, schedules and caller lists determine transfer versus message/voicemail. Testing and review: 14-day trial continues into selected paid plan; recordings, reporting, editable instructions and real-time staff status. Advertised price: PAYG $49/month plus $2.99/min; 50 minutes $99 plus $2.29/min excess; 200 $349 plus $1.99; 500 $759 plus $1.79. Currency: USD Billing unit: Live receptionist minutes; outbound and chat separately billed. Commercial conditions: Government taxes/fees extra. No after-call billing, night/weekend or bilingual surcharge. No contract. Optional texting activation $50; extra numbers $5/month. PATLive pricing source Intake: 2. Custom call flows and client intake supported. PATLive intake source Actions: 2. Direct booking, changes and cancellations in connected calendars. PATLive actions source Handoff: 2. Status/rules govern staff routing or message fallback; humans supplied. PATLive handoff source Controls: 1. Trial and recordings described; separate pre-live acceptance testing unclear. PATLive controls source Commercial clarity: 2. Units, allowance, excess, after-call exclusions and optional charges explicit. PATLive commercial clarity source Unresolved questions: Detailed data retention/deletion and access roles.; Canadian number support.; No hands-on test; advertised results and testimonials excluded. Source record: PATLive pricing. Human-only, US employees, usage tiers, trial and billing boundaries; Call records and forwarding setup PATLive call screening and transfers. Status, schedules, lists and unavailable-staff message fallback PATLive appointment scheduling. Direct calendar writes, changes and cancellations PATLive integrations. Named native scheduling connectors ReceptionHQ human services View evidence and terms for ReceptionHQ human services Official product. Checked 2026-11-05. human answering substitute Buyer: Low-volume message-only buyers through firms needing human CRM/calendar work. Region: US offering; US workforce specifically during core hours. Other regions have separate branded sites; Canada unverified. Setup: Forward existing number; configure greeting and availability in portal. MyAssistant/MyDiary setup scoped by complexity. Documented workflows: MessageExpress message capture; ReceptionistPlus staff routing; MyAssistant CRM/webform updates; MyDiary bookings, cancellations and waitlists Integrations: Customer webforms/CRM via MyAssistant; Customer calendar tools via MyDiary; exact connectors unverified Human coverage and fallback: Vendor humans answer first; ReceptionistPlus checks availability/DND before attempting buyer staff transfer. Testing and review: Portal changes to greeting, FAQs, routing and scheduling instructions. Seven-day no-card trial is ReceptionistPlus core-hours coverage, not every service. Advertised price: MessageExpress $25/month +$1.99/call; ReceptionistPlus $40 +$2.50/call. MyAssistant/MyDiary $50 +$1.99/min PAYG. Currency: USD Billing unit: Calls for message/transfer services; exact-second time for assistant/calendar services. Commercial conditions: MyAssistant setup from $50; MyDiary from $99. Example MyDiary100: $225/100min +$2.30/min. Sales tax extra. More tiers offered; after-hours commercial scope needs confirmation. ReceptionHQ human services pricing source Intake: 2. MyAssistant custom scripts capture additional caller data. ReceptionHQ human services intake source Actions: 2. MyDiary writes and changes bookings; MyAssistant enters CRM/webforms. These are separate paid services. ReceptionHQ human services actions source Handoff: 2. ReceptionistPlus checks DND/availability and attempts selected transfers. ReceptionHQ human services handoff source Controls: 1. Portal controls and restricted trial; pre-live acceptance procedure unclear. ReceptionHQ human services controls source Commercial clarity: 1. Family-specific rates exist; setup depends on complexity and after-hours terms need confirmation. ReceptionHQ human services commercial clarity source Unresolved questions: A general no-setup statement must not override MyAssistant/MyDiary setup charges.; Named calendar/CRM compatibility and after-hours staffing location/fees.; Does trial cover required scheduling workflow? Published trial is ReceptionistPlus. Source record: ReceptionHQ pricing. Distinct service families and pricing units; Trial restricted to ReceptionistPlus MyAssistant. Custom intake, CRM/webform writes, setup cost MyDiary. Bookings and changes, portal controls, setup and excess rates ReceptionistPlus. DND/availability-based transfers and PAYG pricing ReceptionHQ MyAI Receptionist View evidence and terms for ReceptionHQ MyAI Receptionist Official product. Checked 2026-11-05. hybrid AI with vendor human fallback Buyer: Small businesses needing basic AI answering with a supplied human escalation path. Region: US offering. English/Spanish AI 24/7; bilingual human backup 5am–7pm MST daily except Thanksgiving, Christmas and New Year. Setup: Website information and greeting; forward existing business number. Seven-day trial setup offered. Documented workflows: FAQ answers; Caller name/contact/reason capture; Email/SMS summaries; Transfer when uncertain or caller requests human Integrations: Website knowledge import; business-system writes not established Human coverage and fallback: Configurable message fallback, buyer staff transfer or vendor live receptionist. English human backup outside bilingual hours; core-hours humans US-based. Testing and review: Custom script/greeting and summaries; seven-day trial. Recording, monitoring dashboard and pre-live test procedure unverified. Advertised price: $10/10 calls, $25/25, $45/50, $90/100, $180/200, $270/300, $360/400 or $450/500 monthly. Currency: USD Billing unit: Calls; no setup fee advertised. Commercial conditions: Sales tax extra. Above500 custom quote. Excess-call rate, human-leg charges and maximum call length unresolved. ReceptionHQ MyAI Receptionist pricing source Intake: 1. Basic contact/reason and FAQ collection; structured qualification not shown. ReceptionHQ MyAI Receptionist intake source Actions: 1. Messages and transfers demonstrated; business-record writes unverified. ReceptionHQ MyAI Receptionist actions source Handoff: 2. Uncertainty/request triggers staff or supplied-human transfer, or message fallback. ReceptionHQ MyAI Receptionist handoff source Controls: 1. Trial, scripting and summaries; pre-live testing/operational dashboard unverified. ReceptionHQ MyAI Receptionist controls source Commercial clarity: 1. Call allowance explicit; excess and human-leg billing missing. ReceptionHQ MyAI Receptionist commercial clarity source Unresolved questions: Human escalation fee and excess-call treatment.; Recording retention, context transfer and failed human destination behavior.; Do not infer 24/7 Spanish human coverage from 24/7 bilingual AI. Source record: ReceptionHQ AI answering with human backup. AI intake, fallback options and bilingual staffing hours; Call tiers, setup and seven-day trial Ruby View evidence and terms for Ruby Official product. Checked 2026-11-05. human answering substitute with AI assistance Buyer: Professional and service SMBs seeking human intake and calendar/CRM administration. Region: US offering researched; Canadian enrollment/number support not verified. Setup: Managed personalized call handling and forwarding; optional business-number hosting. Documented workflows: Custom lead intake; Scheduling/rescheduling; Payment collection; Outbound call assistance Integrations: Calendly; Google Calendar; Clio; FieldPulse; MyCase; Filevine Human coverage and fallback: Humans answer from outset. Transfer to buyer staff/voicemail described; detailed no-answer routing not reviewed. Testing and review: Portal activity and real-time status; optional AI call transcripts/sentiment. Usage alerts at 85%/100%; no independent pre-live test procedure found. Advertised price: $250/50 minutes, $395/100, $720/200, $1,725/500 monthly. Currency: USD Billing unit: Receptionist minutes rounded up in 60-second increments, including hold and post-call work. Commercial conditions: Plan-specific overage rate not located. No rollover. Credit-card payments add 3%. Downgrade restrictions after initial three-cycle calibration. Chat separate. Ruby pricing source Intake: 2. Configurable information collection and lead intake. Ruby intake source Actions: 2. Calendly changes and FieldPulse lead/project writes named. Ruby actions source Handoff: 1. Staff/voicemail transfer established; detailed fallback not verified. Ruby handoff source Controls: 1. Monitoring and usage alerts; pre-live test process unverified. Ruby controls source Commercial clarity: 1. Metering well described but numerical excess rates unresolved. Ruby commercial clarity source Unresolved questions: Numerical overage rates, trial/cancellation specifics and Canadian support.; Do not classify AI assistance as autonomous AI call answering. Source record: Ruby plans and pricing. Minute packages and same feature set; Configurable intake, status and portal Ruby integrations. Calendar writes and named CRM records AI at Ruby. AI supports humans: knowledge assistance, transcripts, sentiment and filtering Ruby Billing Basics. Minute definition/rounding, card fee, overage and downgrade policies Smith.ai AI Receptionist View evidence and terms for Smith.ai AI Receptionist Official product. Checked 2026-11-05. turnkey AI with optional vendor human escalation Buyer: Small firms needing lead intake, notably legal and service businesses. Region: US-oriented; English/Spanish documented. Canadian eligibility not confirmed. Setup: Self-serve training; managed customization at Enterprise. Documented workflows: Qualification; Scheduling feature advertised; confirmed in-call calendar write unverified; Warm staff transfer; CRM intake integrations advertised Integrations: Calendly; Clio; Zapier Human coverage and fallback: Product FAQ distinguishes free AI-triggered escalation from paid buyer-configured human verification/scheduling. Pricing FAQ instead describes built-in 24/7 vendor backup available at buyer discretion without stating the add-on split. Buyer-staff transfers are separate. Testing and review: Quality Studio prelaunch testing plus recordings, transcripts and outcome review. Monthly test/simulation allowances: Free 25/50; Pro75 75/150, Pro150 150/300, Pro300 300/600; Enterprise300 300/600, Enterprise500 500/1,000, Enterprise1000+ 1,000+/2,000+. Overage toggle. Advertised price: Monthly: Free 25 calls; Pro $150/75, $270/150 or $500/300 calls; Enterprise $500/300 or $800/500 calls; 1,000+ custom. Currency: USD Billing unit: Answered calls, with spam adjustments; optional human add-on terms differ between official FAQs. Commercial conditions: Included/extra USD per call: Free $0/$3; Pro75 $2/$2.50, Pro150 $1.80/$2.30, Pro300 $1.67/$2.17; Enterprise300 $1.67/$2.17, Enterprise500 $1.60/$2.10, Enterprise1000+ custom. Answered calls count by default; selected spam can remove up to 10% per billing cycle; known spam blocked before answer is excluded. Free requires a card; excess usage is opt-in. Human add-on rate unpublished. Smith.ai AI Receptionist pricing source Intake: 2. Explicit qualification and service-aware intake. Smith.ai AI Receptionist intake source Actions: 1. Calendly scheduling is listed on Free and paid tiers; exact in-call event creation versus a booking link is not established. CRM integration names alone do not prove writes. Smith.ai AI Receptionist actions source Handoff: 2. Staff warm transfer and vendor-human escalation are documented; the two FAQs differ on the commercial boundary. Smith.ai AI Receptionist handoff source Controls: 2. Prelaunch simulations, test calls and review records; allowances scale with the selected call tier. Smith.ai AI Receptionist controls source Commercial clarity: 1. Selector rates and spam treatment are published; human-backup FAQs conflict and the optional human rate is absent. Smith.ai AI Receptionist commercial clarity source Unresolved questions: Reconcile human coverage and add-on charge between https://smith.ai/ai-receptionist (specific trigger/fee split) and https://smith.ai/pricing/ai-receptionist (built-in discretionary backup).; Confirmed in-call calendar write and its connector prerequisites.; Canadian number support.; Pricing FAQ requires 30 days cancellation notice; confirm the effective final billing date. Source record: AI Receptionist. Qualification, staff transfer and prelaunch testing; Specific FAQ separates AI-triggered and buyer-configured human involvement AI Receptionist pricing. All call selectors, included/extra rates, test/simulation allowances and spam adjustment; Calendly scheduling named without a confirmed in-call write; Pricing FAQ describes built-in human backup without the product FAQ fee split Phone-system products Check your existing phone provider before buying another service. Some offers also work standalone. Account prerequisites and industry-specific connectors remain conditions of the individual scores. 9 records. Select a product for its plan conditions, prices and source-linked score reasons. | Product | Intake | Actions | Handoff | Controls | Commercial | | --- | --- | --- | --- | --- | --- | | Aircall AI Receptionist / AI Voice Agents | 2 | 2 | 2 | 2 | 1 | | CloudTalk AI Receptionist (Specialist upgrade noted) | 1 | 1 | 2 | 1 | 1 | | Dialpad AI Receptionist / Resolve AI Agents | 2 | 2 | 2 | 2 | 1 | | GoTo Connect AI Receptionist (AthenaOne writes: established US patients) | 1 | 2 | 2 | 1 | 1 | | Nextiva XBert | 1 | 2 | 2 | 2 | 2 | | Ooma AI Receptionist | 2 | 2 | 2 | 1 | 1 | | Quo Sona (formerly OpenPhone) | 2 | 1 | 1 | 2 | 2 | | RingCentral AI Receptionist (AIR) | 2 | 2 | 2 | 2 | 2 | | Zoom Virtual Agent Receptionist | 1 | 2 | 2 | 2 | 1 | Aircall AI Receptionist / AI Voice Agents View evidence and terms for Aircall AI Receptionist / AI Voice Agents Official product. Checked 2026-11-05. phone-platform-receptionist-with-standalone-option Buyer: SMB/midmarket teams connecting calls to CRM and operational systems Region: US/Canadian browser/phone trials stated; numbers in 100+ countries, eligibility varies Setup: Template, knowledge sources, plain-language rules; standalone or Aircall call flows; optional engineer assistance. Documented workflows: Custom intake; Calendar booking and CRM logging; Tickets, order lookup and payment workflows depend on connected systems Integrations: HubSpot; Salesforce; Zendesk; Shopify; Stripe; Calendly Human coverage and fallback: Customer staff; configured routing, escalation and fallback logic with context. Testing and review: Test before publishing; Agent Performance dashboard and content-gap recommendations. Advertised price: Current US pricing: standalone $99/month minimum; PAYG $.29/min; annual-commitment bundles $250/1,000 min, $805/3,500 min, $1900/10,000 min. Currency: USD Billing unit: Conversation minutes; bundles billed monthly with annual commitment Commercial conditions: Current page includes telephony/LLM costs. Linked billing help describes separate telephony and older rates; account contract governs. Minimum-spend mechanics need confirmation. Aircall AI Receptionist / AI Voice Agents pricing source Intake: 2. Custom caller intake questions explicitly listed. Aircall AI Receptionist / AI Voice Agents intake source Actions: 2. Named calendar/CRM and commerce writes. Aircall AI Receptionist / AI Voice Agents actions source Handoff: 2. Custom escalation/fallback paths plus context. Aircall AI Receptionist / AI Voice Agents handoff source Controls: 2. Pre-live testing and agent dashboard. Aircall AI Receptionist / AI Voice Agents controls source Commercial clarity: 1. Detailed current rates conflict with linked billing guidance. Aircall AI Receptionist / AI Voice Agents commercial clarity source Unresolved questions: Which rate schedule applies to new versus existing accounts; $99 minimum treatment against usage; Telephony exclusions, toll-free and international coverage; Connector permissions and failed-write behavior Source record: Aircall AI Receptionist. Setup, intake and pre-live testing Aircall AI Voice Agent Platform. Named actions, context handoff and geography Aircall pricing. Standalone minimum, current rates and included telephony Understanding AI Voice Agent charges. Precise seconds, sub-15-second exclusion; older/separate-telephony caveat CloudTalk AI Receptionist (Specialist upgrade noted) View evidence and terms for CloudTalk AI Receptionist (Specialist upgrade noted) Official product. Checked 2026-11-05. phone-system-receptionist-and-workflow-upgrade Buyer: CloudTalk teams needing inbound reception; Specialist tier for broader automation Region: US/Canada/global number offering; country and feature eligibility vary Setup: CloudTalk add-on; self-guided receptionist or assisted Specialist implementation. Documented workflows: Receptionist: FAQs, contact capture, routing; Page lists Google/Outlook booking; SMS scheduling links marked coming soon; Specialist: multistep workflows, calendar sync/rescheduling and system writes Integrations: Google/Outlook calendars; HubSpot, Salesforce, Pipedrive; exact tier behavior to verify Human coverage and fallback: Transfers to customer's staff with context; not supplied answering personnel. Testing and review: Built-in test call; recordings/transcripts; full live/post-call observability emphasized on Specialist. Advertised price: US-dollar FAQ: $99/month, 200 min Receptionist, $349/month, 1000 min Specialist; base platform from $25/user/month. Rendered price cards were EUR. Currency: USD FAQ; EUR displayed table Billing unit: Base seats plus AI minute bundles Commercial conditions: 50 free minutes first month/14-day trial, not ongoing free plan. Overage not established. US software recovery fee 11%; Canada starts December 2 2026. CloudTalk AI Receptionist (Specialist upgrade noted) pricing source Intake: 1. Receptionist documents contact capture; structured qualification emphasized on Specialist. CloudTalk AI Receptionist (Specialist upgrade noted) intake source Actions: 1. Receptionist/agent claims overlap; advanced system writes require Specialist. CloudTalk AI Receptionist (Specialist upgrade noted) actions source Handoff: 2. Warm handoff plus caller/transcript context. CloudTalk AI Receptionist (Specialist upgrade noted) handoff source Controls: 1. Test call documented; receptionist-level monitoring entitlement unclear. CloudTalk AI Receptionist (Specialist upgrade noted) controls source Commercial clarity: 1. Bundles/base listed, but overage and currency/tier presentation need reconciliation. CloudTalk AI Receptionist (Specialist upgrade noted) commercial clarity source Unresolved questions: Receptionist booking entitlement and monitoring versus Specialist; Exact local-currency rates and overages; Country-specific eligibility and telephony charges Source record: CloudTalk AI Voice Agent. Tier boundaries, booking claims and test calls CloudTalk pricing. Base subscription, AI bundles, trial and future Canadian fee date Dialpad AI Receptionist / Resolve AI Agents View evidence and terms for Dialpad AI Receptionist / Resolve AI Agents Official product. Checked 2026-11-05. phone-platform-agentic-receptionist Buyer: Teams configuring reception and broader workflows in Dialpad Region: Agentic-agent documentation currently specifies English; sales territory and account rollout unverified Setup: Configure knowledge, skills, connectors and guardrails; attach to Main Line, Department or Contact Center voice routing. Documented workflows: Intake skills; Bookings and record updates; Order inquiries and ticket creation Integrations: Google Calendar/Workspace; Outlook; Calendly; Salesforce; HubSpot; ServiceNow; Zendesk; AthenaHealth Human coverage and fallback: Customer's Contact Center; explicit request for an agent escalates; receptionist page describes contextual handoff. Testing and review: Skill validation, test preview, monitoring; preview described as text questions, not proven PSTN testing. Advertised price: Sales quote for Resolve; conversation-based AI Agent Credits. Phone-seat prices are separate and do not price the receptionist. Currency: Quote-dependent Billing unit: AI Agent conversation credits Commercial conditions: Billable conversation involves information retrieval/action; unit price, bundle and contract prerequisites require quote. Usage alerts at 80/90/100%. Dialpad AI Receptionist / Resolve AI Agents pricing source Intake: 2. Configurable skills and task/guardrail structure support intake. Dialpad AI Receptionist / Resolve AI Agents intake source Actions: 2. Named connectors support bookings and business-record actions. Dialpad AI Receptionist / Resolve AI Agents actions source Handoff: 2. Customer agent request escalation plus contextual handoff. Dialpad AI Receptionist / Resolve AI Agents handoff source Controls: 2. Validate/test before deployment and monitor agents. Dialpad AI Receptionist / Resolve AI Agents controls source Commercial clarity: 1. Credit definition published; rates and prerequisite bundle quoted. Dialpad AI Receptionist / Resolve AI Agents commercial clarity source Unresolved questions: Minimum viable total contract cost; Voice-preview versus text-preview parity; Regional availability; Which features require additional product licenses Source record: Dialpad AI Receptionist. Inbound autonomous reception and contextual routing Create an Agentic AI Agent. Voice deployment, connectors, testing and English-only support Dialpad pricing. Resolve sales route and credit-based pricing AI Agent Conversations Credits. Usage accounting and alerts GoTo Connect AI Receptionist (AthenaOne writes: established US patients) View evidence and terms for GoTo Connect AI Receptionist (AthenaOne writes: established US patients) Official product. Checked 2026-11-05. phone-system-receptionist Buyer: GoTo Connect SMBs and practices needing automated reception Region: Region-dependent sales; AthenaOne scheduling explicitly US Setup: Add-on within GoTo Connect; Dial Plan Editor, knowledge base and interaction rules. Documented workflows: FAQ and caller-detail capture; SMS follow-up and contextual routing; AthenaOne booking/rescheduling/cancellation for established US patients only Integrations: AthenaOne: US, established patients only; General CRM sync advertised; connector-specific reception actions need confirmation Human coverage and fallback: Customer staff/department with context; new AthenaOne patients routed to people for intake. Testing and review: Real-time observability, interaction records and guardrails; pre-live test mechanism not established. Advertised price: Quote; official FAQ describes per-minute or fixed 3,000-minute bundle plus overage. Currency: Region-dependent Billing unit: AI minutes plus GoTo Connect subscription Commercial conditions: Actual rates, minimum base plan, overage and current bundle availability require quote; FAQ dated April 2025. GoTo Connect AI Receptionist (AthenaOne writes: established US patients) pricing source Intake: 1. Caller-detail and reason capture; branching qualification not established. GoTo Connect AI Receptionist (AthenaOne writes: established US patients) intake source Actions: 2. Score 2 applies only to AthenaOne appointment writes for established US patients; general calendar writes are not established. GoTo Connect AI Receptionist (AthenaOne writes: established US patients) actions source Handoff: 2. Contextual staff handoff; new patients explicitly escalated. GoTo Connect AI Receptionist (AthenaOne writes: established US patients) handoff source Controls: 1. Monitoring/configuration documented; pre-live testing not verified. GoTo Connect AI Receptionist (AthenaOne writes: established US patients) controls source Commercial clarity: 1. Billing models described but actual rates quoted. GoTo Connect AI Receptionist (AthenaOne writes: established US patients) commercial clarity source Unresolved questions: Non-healthcare calendar connectors and booking behavior; Current languages; older FAQ contradicts multilingual product materials; Failure routing, test environment and spend caps; All-in price Source record: GoTo AI Virtual Receptionist. Native add-on, routing, monitoring and SMS AI Receptionist FAQs. Region-dependent billing options AI Receptionist datasheet. Call-purpose capture, rules and observability GoTo October 2026 product update. AthenaOne appointment lifecycle, limits and US availability Nextiva XBert View evidence and terms for Nextiva XBert Official product. Checked 2026-11-05. phone-platform-receptionist-with-standalone-option Buyer: SMBs wanting voice, SMS and web-chat coverage Region: US-priced offer; Canadian eligibility and number provisioning need confirmation Setup: Standalone or Nextiva add-on; guided setup and assisted onboarding. Documented workflows: FAQs and lead qualification; Booking, rescheduling and cancellation; Intent routing Integrations: Google Calendar direct read/write; Calendly, Cal.com, Zoho, Telegram, Housecall Pro listed live; Salesforce, HubSpot, Pipedrive and ServiceTitan listed on-request Human coverage and fallback: Transfers to customer's team with context and configurable escalation scope. Testing and review: Preview/test, guardrails, recordings, transcripts and analytics. Advertised price: $99/month for 100 conversations, then $1.50 each; no long-term contract; 30-day money-back guarantee. Currency: USD Billing unit: Conversation across calls, SMS or web chat Commercial conditions: Product pages define calls around 30 seconds and chat threads with 3+ interactions/responses. Exact 30-second boundary differs. Both opened pages show $1.50, despite stale $.99 search excerpts. Nextiva XBert pricing source Intake: 1. Lead qualification advertised; required fields and branching behavior insufficiently specified. Nextiva XBert intake source Actions: 2. Named Google Calendar write operations. Nextiva XBert actions source Handoff: 2. Configured escalation with context to customer's team. Nextiva XBert handoff source Controls: 2. Preview/test and ongoing recordings/analytics. Nextiva XBert controls source Commercial clarity: 2. Allowance, unit, overage and standalone route explicit; small threshold edge remains. Nextiva XBert commercial clarity source Unresolved questions: Canada availability; Exact 30-second and two-message billing treatment; On-request integrations' delivered behavior; Guarantee conditions and data export/retention Source record: XBert product and FAQ. Standalone option, escalation and billing XBert AI Receptionist. Pre-launch testing, integration availability and matching $1.50 overage Google Calendar integration. Availability checking and create/update/cancel operations Ooma AI Receptionist View evidence and terms for Ooma AI Receptionist Official product. Checked 2026-11-05. phone-system-receptionist Buyer: Ooma Office businesses needing routing and bookings Region: US product/pricing reviewed; Canadian AI availability not established Setup: Add-on available across Ooma Office service tiers; multiple location-specific agents. Documented workflows: Business-specific caller fields; Knowledge-based FAQs and urgency handling; Direct bookings through Ooma Online Booking Pages Integrations: Ooma Online Booking Pages; Google Calendar; Microsoft Calendar Human coverage and fallback: Customer employees/on-call personnel using topic, urgency and business routing rules. Testing and review: Call logs and usage; support states transcripts/summaries accessible in Pro Plus. Pre-live testing not established. Advertised price: Receptionist price by sales quote; required Office seat starts $19.95/user/month. Separate AI Answering Service starts $14.99/account/month, 40 min. Currency: USD Billing unit: Phone seats plus receptionist add-on Commercial conditions: Do not substitute the cheaper Answering Service or historical beta $49.99 price. Current receptionist allowance/overage unpublished. Ooma AI Receptionist pricing source Intake: 2. Named caller fields and business-specific information capture. Ooma AI Receptionist intake source Actions: 2. Direct booking through named Ooma calendar integration. Ooma AI Receptionist actions source Handoff: 2. Rules, context and urgency-based staff routing. Ooma AI Receptionist handoff source Controls: 1. Logs/review exist; tier restrictions and pre-live testing unclear. Ooma AI Receptionist controls source Commercial clarity: 1. Clear quote route and prerequisite; no current usage rates. Ooma AI Receptionist commercial clarity source Unresolved questions: Current GA/beta status by account; AI log access below Pro Plus; Receptionist price, minutes and overage; Booking Pages licensing and supported scheduling complexity Source record: AI Answering Service and AI Receptionist. Distinct tiers, custom intake, named booking path and current quote route AI Receptionist support, October 12 2026. All-tier add-on; Pro Plus access to transcripts/summaries; operational controls Ooma Office plans. Base seats and feature tiers Quo Sona (formerly OpenPhone) View evidence and terms for Quo Sona (formerly OpenPhone) Official product. Checked 2026-11-05. phone-system-receptionist Buyer: Small teams using Quo Region: US and Canadian calling; other account eligibility not verified Setup: Configure inside Quo call flows; requires Quo subscription. Documented workflows: Configurable intake questions and FAQs; Message capture; SMS booking links; direct calendar booking not established Integrations: Quo inbox; HubSpot and Salesforce require Business or higher Human coverage and fallback: Transfers to the customer's teammate or department; no vendor-provided receptionists established. Testing and review: Pre-launch preview/testing; recordings, summaries and handled-call filters. Advertised price: Quo Starter $19/user/month or $15/user/month billed annually. Sona tiers $0/$25/$49/$99/$199 monthly include 10/40/100/250/600 calls; overages $1/$.75/$.65/$.55/$.45 per call. Currency: USD Billing unit: Required phone seat plus automation credits expressed as calls Commercial conditions: 1,000 credits equals 10 calls. Base-plan features differ; SMS lead capture is beta. Quo Sona (formerly OpenPhone) pricing source Intake: 2. Configurable questions and information capture. Quo Sona (formerly OpenPhone) intake source Actions: 1. Documented scheduling action is sending a link. Quo Sona (formerly OpenPhone) actions source Handoff: 1. Team/department transfer; failure and context behavior not established. Quo Sona (formerly OpenPhone) handoff source Controls: 2. Preview before launch plus call review. Quo Sona (formerly OpenPhone) controls source Commercial clarity: 2. Base seat, call allowance and overages are published. Quo Sona (formerly OpenPhone) commercial clarity source Unresolved questions: Warm-transfer and no-answer behavior; Sona-specific transfer availability on Starter versus phone-plan transfer gating; Direct booking and exact supported Sona languages Source record: Sona AI. Intake, preview, SMS links and transfers Quo pricing. Phone prerequisite, base seats, Sona allowances and overages RingCentral AI Receptionist (AIR) View evidence and terms for RingCentral AI Receptionist (AIR) Official product. Checked 2026-11-05. phone-platform-receptionist-with-standalone-option Buyer: SMBs needing reception on RingEX or existing telephony Region: US pricing; separate Canadian offering; multilingual support does not establish every sales territory Setup: Website/Google Business Profile import; forwarding or SIP; RingEX optional. Documented workflows: Custom intake questions; FAQ and lead capture; Calendar booking or SMS scheduling links Integrations: Google Calendar; Outlook; Calendly; Salesforce; Zoho; HubSpot Human coverage and fallback: Routes by name/intent to customer users, queues or external numbers with conversation context. Testing and review: Setup test call, recordings/transcripts, knowledge-gap insights and spam logs. Advertised price: Standalone $49/month including 100 minutes; AIR+RingEX displayed $39 AIR plus $30 RingEX Core. Overage $.50/minute. Currency: USD Billing unit: Monthly subscription plus AI minutes Commercial conditions: Calls rounded up in 30-second increments. Extra bundles available. SMS can incur additional charges; Shopify/WhatsApp are coming soon. The separate AI Representative / AIR Pro session card for US RingEX accounts is not this AIR overage schedule. RingCentral AI Receptionist (AIR) pricing source Intake: 2. Custom intake questions. RingCentral AI Receptionist (AIR) intake source Actions: 2. Named calendar integrations support appointment scheduling. RingCentral AI Receptionist (AIR) actions source Handoff: 2. Destination types, intent routing and context documented. RingCentral AI Receptionist (AIR) handoff source Controls: 2. Pre-live test calls plus monitoring/logs. RingCentral AI Receptionist (AIR) controls source Commercial clarity: 2. Prerequisites, included minutes, overage and rounding stated. RingCentral AI Receptionist (AIR) commercial clarity source Unresolved questions: Calendar-specific cancellation/rescheduling support; Actual account-level feature rollout; SMS charges and contract details; Confirm the ordered SKU: AIR versus AI Representative / AIR Pro; the separate session card must not replace AIR pricing Source record: AIR pricing and feature matrix. Current price, named calendars, custom intake, contextual transfer and roadmap footnotes AIR release notes, July 27 2026. Test calls, spam controls, usage notifications RingCentral AI Session Rates: AI Representative / AIR Pro on US RingEX. Separate named service: $1 per voice session, with voice rounded up to whole minutes; do not substitute for AIR overage; Digital sessions cover up to 10 messages; customer order form governs discounted bundles Zoom Virtual Agent Receptionist View evidence and terms for Zoom Virtual Agent Receptionist Official product. Checked 2026-11-05. phone-platform-receptionist-with-standalone-option Buyer: SMB/midmarket reception, on Zoom Phone or existing telephony Region: US-dollar standalone launch; country availability unverified Setup: Standalone wizard/PSTN or Zoom Phone integration; knowledge upload and routing skills. Documented workflows: FAQs and messages; Name/destination routing; Direct appointment booking; documented Zoom Scheduler path excludes in-call cancellation/rescheduling Integrations: Zoom Scheduler requires license; Pricing comparison also names Google, Microsoft and Calendly Human coverage and fallback: Customer extensions, queues, external numbers or voicemail; unanswered calls follow extension overflow rules. Testing and review: Documented iterative testing, recording/transcription, retention settings and call review. Advertised price: July 9 standalone launch: $29.99/month with 100 minutes or $24.99/month annually. Current pricing page confirms 100 minutes but did not expose dollar cards. Currency: USD Billing unit: Standalone subscription and voice minutes; Phone deployment licensing differs Commercial conditions: Overage not established. An official marketing page says included with Zoom Phone/no usage fee; support requires Virtual Agent licensing. Do not assume free bundled use. Zoom Virtual Agent Receptionist pricing source Intake: 1. FAQ/message handling concrete; structured lead qualification not established. Zoom Virtual Agent Receptionist intake source Actions: 2. Documented Scheduler booking during calls, with separate license. Zoom Virtual Agent Receptionist actions source Handoff: 2. Destinations and no-answer overflow specified. Zoom Virtual Agent Receptionist handoff source Controls: 2. Testing plus recording and call review. Zoom Virtual Agent Receptionist controls source Commercial clarity: 1. Launch price is clear; overage and conflicting bundled claims unresolved. Zoom Virtual Agent Receptionist commercial clarity source Unresolved questions: Standalone versus Phone feature parity; Current checkout price and overage; Calendar-specific capability beyond documented Scheduler path; Pricing-table intent-routing false versus support routing instructions Source record: Standalone launch, July 9 2026. Existing telephony support, launch price and trial Virtual Agent pricing. 100 minutes; calendars; inconsistent routing comparison flags Receptionist setup. Testing, licensing and scheduling limits Receptionist FAQ. Overflow, transfer destinations and Scheduler prerequisite AI Answering Service marketing. Conflicting included/no-usage-fee statement Industry-specific products Start with the software that holds your jobs, appointments or reservations. A dental, restaurant or dealer connector answers a different buying question from a general calendar integration. 9 records. Select a product for its plan conditions, prices and source-linked score reasons. | Product | Intake | Actions | Handoff | Controls | Commercial | | --- | --- | --- | --- | --- | --- | | Arini | 2 | 2 | 2 | 1 | 1 | | Hostie | 2 | 2 | 1 | 1 | 1 | | Housecall Pro CSR AI | 2 | 1 | 2 | 2 | 1 | | Impel Voice AI | 2 | 2 | 2 | 1 | 1 | | Jobber Receptionist | 2 | 2 | 2 | 2 | 2 | | Numa | 2 | 2 | 2 | 2 | 1 | | ServiceTitan AI Virtual Agent | 2 | 2 | 2 | 2 | 1 | | Slang.ai | 2 | 2 | 2 | 1 | 1 | | Weave AI Receptionist | 1 | 2 | 2 | 1 | 1 | Arini View evidence and terms for Arini Official product. Checked 2026-11-05. vertical-dental Buyer: Dental practices and multi-location groups Region: US-based support; service-country eligibility not specified Setup: Vendor-assisted setup of practice knowledge, scheduling and PMS connection Documented workflows: Inbound dental questions; Book using provider/type/duration constraints; Patient reactivation and confirmations Integrations: Practice management systems; names not verified in accessible text Human coverage and fallback: Escalates outside configured boundaries to customer's clinical/office team Testing and review: Watchtower conversation summaries, outcomes and follow-up tasks; dedicated success manager Advertised price: Demo-led; public numeric pricing not established Currency: Not established in the reviewed offer. Billing unit: Not established. Commercial conditions: PMS compatibility and deployment scope require confirmation Arini pricing source Intake: 2. Provider, insurance and practice-specific knowledge Arini intake source Actions: 2. Appointment writes with scheduling constraints Arini actions source Handoff: 2. Boundary-triggered staff escalation with follow-up tasks Arini handoff source Controls: 1. Monitoring documented; pre-live test process unverified Arini controls source Commercial clarity: 1. Demo-led purchasing without public units Arini commercial clarity source Unresolved questions: Named PMS compatibility and write permissions; Pre-live trial/testing access; Country eligibility, price and contract Source record: Arini AI Receptionist. Practice-specific scheduling, escalation rules, Watchtower Arini. Dental group scope and demo route Hostie View evidence and terms for Hostie Official product. Checked 2026-11-05. vertical-restaurants Buyer: Walk-in/full-service restaurants and hospitality groups Region: Nationwide marketing; exact countries not stated in captured sources Setup: Vendor onboarding and restaurant prompts; operator app Documented workflows: Answer calls/texts/email; Essential sends booking/order links; Premium books/modifies reservations and takes orders Integrations: Reservation/event integrations; verify names and plan eligibility Human coverage and fallback: Customer staff alerts and live intervention; no vendor-staff answering coverage evidenced Testing and review: Live transcripts, guest history, operator app; Hospitality Plus conversation scoring Advertised price: Essential, Premium, Hospitality Plus; no dollar amounts on reviewed pricing page Currency: Not established in the reviewed offer. Billing unit: Not established. Commercial conditions: Direct reservation writes and takeout are Premium features Hostie pricing source Intake: 2. Configurable restaurant questions and event inquiry capture Hostie intake source Actions: 2. Premium reservation write/order execution Hostie actions source Handoff: 1. Jump-in/staff alerts; detailed call fallback not verified Hostie handoff source Controls: 1. Live review; pre-live testing unverified Hostie controls source Commercial clarity: 1. Plan/quote route; amounts and allowance unknown Hostie commercial clarity source Unresolved questions: Specific PMS/POS/reservation compatibility; Live transfer failure behavior; Billing unit and pilot terms Source record: Hostie plans. Link-only Essential versus direct-action Premium Hostie. Live visibility and staff jump-in Hostie integrations. Integration catalog Housecall Pro CSR AI View evidence and terms for Housecall Pro CSR AI Official product. Checked 2026-11-05. vertical-home-services Buyer: Housecall Pro service businesses Region: Regional eligibility not established in reviewed pages Setup: Configure existing Housecall Pro data, permissions and forwarding Documented workflows: Ask for job details; Book, reschedule or cancel with permission; Call summaries and urgency Integrations: Housecall Pro calendar/customer data; HCP Assist escalation Human coverage and fallback: Customer's number/on-call line, or HCP Assist note-taking; HCP Assist subscription required for human booking/FAQs Testing and review: Settings test button, call logs and booking dashboard Advertised price: CSR AI subscription/add-on; public numeric price not verified Currency: Not established in the reviewed offer. Billing unit: Not established. Commercial conditions: Housecall Pro prerequisite; advanced HCP Assist functions separately subscribed Housecall Pro CSR AI pricing source Intake: 2. Business-specific intake and job details Housecall Pro CSR AI intake source Actions: 1. Detailed booking permissions are documented, but the same overview still says coming soon; tenant availability unresolved. Housecall Pro CSR AI actions source Handoff: 2. Business-hours/on-call routes and Assist terms Housecall Pro CSR AI handoff source Controls: 2. Pre-live test and call monitoring Housecall Pro CSR AI controls source Commercial clarity: 1. Subscription route; price/allowance unresolved Housecall Pro CSR AI commercial clarity source Unresolved questions: Overview has contradictory booking availability language alongside detailed settings; verify tenant access.; Text availability is not general availability; Price, allowance and geographic eligibility Source record: CSR AI product. Product page claims native calendar booking; the overview also says booking is coming soon, leaving current availability unresolved. CSR AI Overview. Testing, permissions, escalation and logs Impel Voice AI View evidence and terms for Impel Voice AI Official product. Checked 2026-11-05. vertical-automotive Buyer: Dealership service operations Region: Service-country eligibility not established Setup: Dealer scheduler/DMS connection; standalone Voice AI or Service AI suite Documented workflows: Recognize caller/vehicle; Book service appointment; Continue interrupted booking by text Integrations: Dealer DMS/scheduler; specific eligibility unverified; RingCentral; GoTo; Zoom; Dialpad; Vonage; 8x8 Human coverage and fallback: Customer staff directory and intent routing; unanswered transfer creates task and sends SMS Testing and review: Agent Studio topic questions/rules; auditable calls/messages; no pre-live test workflow verified Advertised price: Demo-led; numeric terms not established Currency: Not established in the reviewed offer. Billing unit: Not established. Commercial conditions: Standalone vs suite scope affects quote Impel Voice AI pricing source Intake: 2. Customer history plus topic follow-up questions Impel Voice AI intake source Actions: 2. Checks real availability and books on call Impel Voice AI actions source Handoff: 2. Intent/staff routing plus task/SMS fallback on no answer Impel Voice AI handoff source Controls: 1. Auditing/configuration; pre-live test unverified Impel Voice AI controls source Commercial clarity: 1. Demo route without unit price Impel Voice AI commercial clarity source Unresolved questions: Named scheduler write compatibility; Pilot/test access and contract terms; Country eligibility and cost Source record: Impel Voice AI. Scheduler write, SMS continuation, staff routing and system compatibility Jobber Receptionist View evidence and terms for Jobber Receptionist Official product. Checked 2026-11-05. vertical-home-services Buyer: Existing Jobber service businesses Region: Required dedicated numbers available in US, Canada and UK Setup: Jobber dedicated number and eligible base plan; forward existing number Documented workflows: Phone/text intake; Create requests/tasks; Book/reschedule via enabled online booking Integrations: Jobber schedule and client records Human coverage and fallback: Keyword-triggered transfer to customer's escalation contact, or SMS transcript snippet/callback link Testing and review: Setup test call, trusted test numbers, dashboard, per-conversation disabling, usage alerts Advertised price: $29/month add-on includes 30 conversations; $0.79 extra. Plus includes unlimited usage. Currency: USD displayed; confirm account currency Billing unit: conversation/month Commercial conditions: Base plan separate; spam/no-conversation excluded; configurable overage pause Jobber Receptionist pricing source Intake: 2. Requests and configurable business information Jobber Receptionist intake source Actions: 2. Schedule write with Online Booking enabled Jobber Receptionist actions source Handoff: 2. Trigger terms plus transfer or contextual SMS Jobber Receptionist handoff source Controls: 2. Pre-live/trusted testing and dashboard Jobber Receptionist controls source Commercial clarity: 2. Base-plan condition, allowance and overage stated Jobber Receptionist commercial clarity source Unresolved questions: Exact base-plan total depends on team and billing term; Online Booking must be configured; pausing overages leaves message-taking only Source record: Receptionist powered by Jobber AI. Prerequisites, billing, escalation and setup testing Jobber pricing. Add-on/base-plan distinction Numa View evidence and terms for Numa Official product. Checked 2026-11-05. vertical-automotive Buyer: Dealership service departments and sales teams Region: Service-country eligibility not established Setup: Implementation manager configures, tests and launches against dealer systems Documented workflows: Qualify service need; Book into live scheduler; Sales inventory questions and appointments Integrations: CDK; Reynolds & Reynolds; Tekion; Dealertrack; Xtime Human coverage and fallback: Customer staff routing; unanswered transfer returns to Operator and Smart Inbox with recording/transcript Testing and review: Operator deployment validates every routing path before live traffic; Smart Inbox recordings/transcripts Advertised price: Demo/quote route; no numeric rate established Currency: Not established in the reviewed offer. Billing unit: Not established. Commercial conditions: Integration and module scope need quote Numa pricing source Intake: 2. Service need or vehicle-specific sales intake Numa intake source Actions: 2. Appointment booked in scheduler Numa actions source Handoff: 2. Intent routing with return-to-Operator on no answer Numa handoff source Controls: 2. Pre-live routing validation plus inbox recordings/transcripts Numa controls source Commercial clarity: 1. Demo route; billing unit unknown Numa commercial clarity source Unresolved questions: Module-specific test coverage and integration contract; Fallback when staff or scheduler unavailable; Country eligibility and full price Source record: Numa Appointment Agent. Service intake and scheduler writes Numa for Sales. Implementation testing, rule-based handoff and named systems Numa Operator. Dealership receptionist routing Numa platform. Smart Inbox and demo route ServiceTitan AI Virtual Agent View evidence and terms for ServiceTitan AI Virtual Agent Official product. Checked 2026-11-05. vertical-home-services Buyer: ServiceTitan trade contractors Region: US and Canada; Canada uses US numbers in cited FAQ Setup: ServiceTitan account plus voice-agent purchase; forward existing line; Contact Center Pro optional Documented workflows: Job qualification; Book/reschedule in ServiceTitan; Message-only mode Integrations: ServiceTitan customer records and scheduling; Existing phone system Human coverage and fallback: Customer's live CSR; configurable escalation or follow-up; manual Takeover Testing and review: Test calls before routing; transcripts, recordings, tagged jobs and outcomes Advertised price: Purchase/add-on route; numeric price and allowance not established Currency: Not established in the reviewed offer. Billing unit: Not established. Commercial conditions: ServiceTitan prerequisite; account eligibility must be checked ServiceTitan AI Virtual Agent pricing source Intake: 2. Job types and service rules ServiceTitan AI Virtual Agent intake source Actions: 2. Native booking and rescheduling for eligible accounts; support labels early access, so confirm enrollment. ServiceTitan AI Virtual Agent actions source Handoff: 2. Escalation routing and takeover ServiceTitan AI Virtual Agent handoff source Controls: 2. Pre-live calls and review records ServiceTitan AI Virtual Agent controls source Commercial clarity: 1. Add-on route; no verified unit price ServiceTitan AI Virtual Agent commercial clarity source Unresolved questions: Support page says early access; confirm current account eligibility; Full contract, price, allowances and regional carrier charges Source record: Virtual Agent setup and FAQ. Direct job booking, test calls, takeover, Canada number caveat AI Virtual Agent. Native records and configurable routing Configure Voice Agent settings. Early-access restriction on support page Slang.ai View evidence and terms for Slang.ai Official product. Checked 2026-11-05. vertical-restaurants Buyer: Restaurants and hospitality groups Region: Pricing selectors USD, CAD and AUD; actual regional availability must be confirmed Setup: Vendor onboarding; new local/toll-free number or discuss retaining existing number Documented workflows: Restaurant FAQs; Collect special requests; Reservation management Integrations: OpenTable; Yelp; SevenRooms Human coverage and fallback: Unrecognized questions route to customer's humans or configurable contact-link text Testing and review: Reservation insights and guest-feedback measures; enterprise reporting; testing process unverified Advertised price: The pricing page lists Core 399 and Premium 599 per location beneath USD, CAD and AUD options; Enterprise is custom. Currency-specific amounts and billing interval remain unconfirmed. Currency: USD, CAD and AUD options; confirm the selected currency with the quoted amount Billing unit: Per location; billing interval not established by captured page Commercial conditions: Confirm the Core or Premium price in your billing currency and the period it covers. The repeated 399 and 599 figures have not been verified for each selected currency. Allowances, overages and contract duration were not disclosed on the reviewed page. Slang.ai pricing source Intake: 2. Special-request capture and restaurant prompts Slang.ai intake source Actions: 2. Create/change/cancel reservations through named systems Slang.ai actions source Handoff: 2. Unrecognized-question routing with contact fallback Slang.ai handoff source Controls: 1. Insights/configuration; pre-live test not verified Slang.ai controls source Commercial clarity: 1. Currency-specific Core/Premium prices, billing interval and usage limits remain unconfirmed. Slang.ai commercial clarity source Unresolved questions: Confirm whether the repeated USD, CAD and AUD amounts are intentional.; Billing interval was not stated, so a monthly price is not established.; Plan-specific reservation system eligibility.; Pilot/testing access and regional availability. Source record: Slang AI pricing. Core 399/Premium 599 repeated beneath USD, CAD and AUD options; selected-currency prices and billing interval unconfirmed; Reservation management and fallback options Slang AI. Restaurant-specific phone product Slang AI product. Reservation create/change/cancel; OpenTable, Yelp, SevenRooms Weave AI Receptionist View evidence and terms for Weave AI Receptionist Official product. Checked 2026-11-05. vertical-healthcare Buyer: Healthcare practices using Weave Region: Eligibility by practice type and region requires confirmation Setup: Weave-connected rollout; page advertises early access Documented workflows: Answer calls/texts; Capture appointment requests for all eligible practices; Direct booking/rescheduling only for qualified dental PMS; Follow-up tasks Integrations: Weave inbox and calendar context Human coverage and fallback: Routes unanswerable calls/messages to customer's team with conversation summary Testing and review: Unified AI/human conversation inbox and configurable routing timing Advertised price: Contact/early-access route; numeric terms not established Currency: Not established in the reviewed offer. Billing unit: Not established. Commercial conditions: Veterinary waitlist; do not assume availability across every specialty Weave AI Receptionist pricing source Intake: 1. FAQs documented; structured qualification detail limited Weave AI Receptionist intake source Actions: 2. Early-access direct calendar write only for qualified dental PMS; other practices get request capture. Weave AI Receptionist actions source Handoff: 2. Confidence-triggered routing with conversation summary Weave AI Receptionist handoff source Controls: 1. Configuration and inbox; pre-live tests unverified Weave AI Receptionist controls source Commercial clarity: 1. Early-access/contact route without rates Weave AI Receptionist commercial clarity source Unresolved questions: List of qualified dental PMS and eligibility; Pre-live testing and failed-transfer behavior; Contract and region eligibility; veterinary waitlisted; payments, multilingual switching and recall marked coming soon Source record: Weave AI Receptionist. Early access, booking/request capture and unified inbox Weave SEC business combinations. TrueLark acquired May 16 2025 Voice-agent building platforms These platforms supply components and controls for a team that will build and operate the workflow. Include engineering, maintenance, carrier and model charges when comparing their cost with a managed receptionist. 6 records. Select a product for its plan conditions, prices and source-linked score reasons. | Product | Intake | Actions | Handoff | Controls | Commercial | | --- | --- | --- | --- | --- | --- | | 8x8 AI Studio (configured receptionist) | 2 | 2 | 2 | 1 | unknown | | Bland AI | 2 | 2 | 1 | 2 | 2 | | ElevenLabs ElevenAgents | 2 | 2 | 2 | 2 | 2 | | Retell AI | 2 | 2 | 2 | 2 | 2 | | Synthflow | 1 | 2 | 1 | 1 | 1 | | Vapi | 2 | 2 | 2 | 2 | 2 | 8x8 AI Studio (configured receptionist) View evidence and terms for 8x8 AI Studio (configured receptionist) Official product. Checked 2026-11-05. voice-agent-building-platform Buyer: 8x8 administrators or implementation teams building a receptionist Region: 8x8 tenant/number eligibility; country-specific AI availability not established Setup: Admin enables AI Studio through the 8x8 App Store; build an agent, tools and routing, then assign an 8x8 number or Contact Center IVR step. Not verified as a separate packaged receptionist SKU. Documented workflows: Configure caller questions and store custom call data; Execute supplied CRM customer/case write tools or custom tools; Build calendar workflows through connectors Integrations: 8x8 Work/PBX; 8x8 Contact Center CRM and queues; Google Calendar, Jira and Salesforce connectors; configuration required Human coverage and fallback: Customer-supplied staff. Warm transfer, queue and voicemail tools; 8x8 Work shows caller intent/details before answer and preserves context through user, queue or ring-group transfers. Testing and review: Usage, interaction and tool-error dashboards plus evaluation criteria. A dedicated pre-live receptionist trial workflow was not verified. Advertised price: Credit-metered platform; public receptionist rate or package price not established. Currency: Not established Billing unit: Credits across builder, voice, transport, digital and other platform services Commercial conditions: 8x8 account/admin setup required; credit rates, minimum commitment and telephony prerequisites need confirmation. 8x8 AI Studio (configured receptionist) pricing source Intake: 2. Configurable receptionist instructions plus custom call-data capture; buyer must implement the intake. 8x8 AI Studio (configured receptionist) intake source Actions: 2. Building-platform score: supplied customer/case write tools and custom execution, not turnkey booking. 8x8 AI Studio (configured receptionist) actions source Handoff: 2. Warm/queue/voicemail tools and documented context retention in 8x8 Work. 8x8 AI Studio (configured receptionist) handoff source Controls: 1. Evaluation and operational dashboards verified; pre-live testing workflow not established. 8x8 AI Studio (configured receptionist) controls source Commercial clarity: unknown. Credit accounting documented, but no public rate or complete buying terms verified. 8x8 AI Studio (configured receptionist) commercial clarity source Unresolved questions: Regional availability and exact licenses; Platform credit rates, transport charges and commercial route; Pre-live testing process and failed-action recovery; Who builds and maintains the receptionist configuration Source record: AI Studio dashboard and usage. Usage categories, evaluation and tool monitoring AI Studio Builder. Receptionist example, custom tools and named connectors AI Studio system tools. Call data, CRM writes, warm transfer, queue and voicemail tools AI Studio voice deployment. 8x8 admin-assigned numbers and Contact Center routing 8x8 Work incoming AI Studio call context. Intent/details before answer and retained transfer context Bland AI View evidence and terms for Bland AI Official product. Checked 2026-11-05. platform-voice-agent Buyer: Technical teams building phone agents Region: Telephony/regional eligibility requires confirmation Setup: Configure agent/tools/pathways and deploy; self-serve migration responsibility applies Documented workflows: Structured intake; Webhook business actions; Call transfers Integrations: Twilio; SIP trunks; Custom webhooks Human coverage and fallback: Transfers to customer's staff; warm/live features appear tier-dependent Testing and review: Interactive pathway tests and decision logs; new-builder parity testing required Advertised price: Start $0.14/min, no monthly platform fee; Build $0.12/min + $299/mo. Transfer minutes $0.05/$0.04; BYOT waives transfer fee. Carrier charges separate. Currency: USD Billing unit: connected minute + transferred minute + monthly plan Commercial conditions: Start 10 concurrency/100 calls per day; Build 50/2000. LLM/STT/TTS included; enterprise custom Bland AI pricing source Intake: 2. Pathway questions/variable extraction Bland AI intake source Actions: 2. Documented webhook execution Bland AI actions source Handoff: 1. Transfer documented; advanced handoff plan eligibility needs verification Bland AI handoff source Controls: 2. Interactive tests and decision review; migration caveat Bland AI controls source Commercial clarity: 2. Minute/transfer rates and caps stated; confirm optional add-ons Bland AI commercial clarity source Unresolved questions: Warm/live transfer and scheduling nodes excluded from Start/Build in matrix; enterprise inclusion should be verified; November 15 migration may change setup instructions; Configured total with carrier and extra numbers Source record: Bland pricing. Rates, daily/concurrency caps and inclusive model stack Feedback and monitoring. Interactive tests and decision logs Initial pathway tutorial. Webhook and transfer nodes New Bland dashboard. Self-serve migration by November 15 2026 ElevenLabs ElevenAgents View evidence and terms for ElevenLabs ElevenAgents Official product. Checked 2026-11-05. platform-voice-agent Buyer: Developers and teams configuring voice agents Region: External carrier and regional availability govern phone deployment Setup: Build agent/workflow/tools; connect Twilio or SIP; buyer owns integration correctness Documented workflows: Configurable intake; Tool/API business actions; Phone-to-human transfer Integrations: Twilio; SIP trunking; Custom tools/APIs Human coverage and fallback: Rule-based transfer to customer's numbers; warm summary native Twilio only, not SIP Testing and review: Automated response/tool tests; analytics/conversation analysis; no calls performed in research Advertised price: Free 15 minutes; Starter $6/mo 75min; Creator $22/mo 275min; Pro $99/mo 1238min. Extra $0.08/min; burst $0.16; LLM and external carrier extra. Currency: USD Billing unit: monthly included minutes + overage + LLM/carrier Commercial conditions: Free 4 concurrent; Starter 6; Creator 10; Pro 20. Verify commercial-license tier and usage eligibility ElevenLabs ElevenAgents pricing source Intake: 2. Configurable argument descriptions guide information collection ElevenLabs ElevenAgents intake source Actions: 2. Webhook execution supports authenticated scheduling actions ElevenLabs ElevenAgents actions source Handoff: 2. Rules, destinations and summary constraints documented ElevenLabs ElevenAgents handoff source Controls: 2. Automated tests and operational review ElevenLabs ElevenAgents controls source Commercial clarity: 2. Allowance/overage/concurrency and component bills stated ElevenLabs ElevenAgents commercial clarity source Unresolved questions: Distinct from turnkey Reception by ElevenAgents; do not reuse builder price for that product; Configured LLM/carrier cost; Phone-path behavior needs live testing Source record: ElevenAgents pricing. Allowances, burst rate and separate LLM/carrier costs Agent testing. Response and tool-call tests Transfer to number. Provider-specific transfer behavior Operate. Analytics and conversation analysis ElevenAgents webhook tools. Authenticated actions and conversational parameters Retell AI View evidence and terms for Retell AI Official product. Checked 2026-11-05. platform-voice-agent Buyer: Developers/agencies or teams owning voice automation Region: Carrier/country dependent; confirm local numbers and routing Setup: Build prompts/flows, tools, phone routes and monitoring; engineering/implementation extra Documented workflows: Configurable intake; API/webhook actions; Appointment tools and call transfers Integrations: APIs/webhooks; Twilio/Telnyx or custom telephony; Make; HubSpot; GoHighLevel; n8n Human coverage and fallback: Warm/cold/agentic transfer to customer's chosen humans; user supplies destinations Testing and review: Simulation testing, transcript/analytics review; real phone-path tests required for transfers/SMS Advertised price: $0.07–$0.31/min advertised voice range; $10 credits; selected model/voice/carrier/add-ons determine total. Currency: USD Billing unit: connected minute plus monthly resources Commercial conditions: 20 free concurrency; extra $8/line/month; numbers $2/month; carrier default $0.015/min; knowledge base +$0.005/min Retell AI pricing source Intake: 2. Conversation extracts structured function arguments Retell AI intake source Actions: 2. Mid-call API actions can create/update business records Retell AI actions source Handoff: 2. Transfer modes and human-availability check Retell AI handoff source Controls: 2. Simulation plus call records; phone-path caveat Retell AI controls source Commercial clarity: 2. Components, rates and quotas published; implementation separate Retell AI commercial clarity source Unresolved questions: Configured all-in cost including external carrier and integrations; Buyer must build/validate business rules; Country eligibility and selected model costs Source record: Retell pricing. Component calculator, allowances, transfer billing Test and release voice-agent changes. Simulation versus real phone-path test distinction Voice-agent call transfers. Transfer types and receiving-person check Retell custom functions. Authenticated API actions with conversational parameters and response handling Synthflow View evidence and terms for Synthflow Official product. Checked 2026-11-05. platform-enterprise-voice-agent Buyer: Enterprise operations/contact-center teams Region: Vendor says 30+ countries; exact eligibility requires contract Setup: Annual Enterprise deployment scoped around phone system, integrations and security; optional FDE support Documented workflows: Configured inbound/outbound workflows; CRM/calendar actions; Escalation and fallback Integrations: Native/SIP/enterprise telephony; CRM/calendar/contact center; APIs/webhooks Human coverage and fallback: Contract-scoped routing/escalation to customer's teams Testing and review: Launch support may include testing; workspace/data controls; monitoring specifics require scope Advertised price: Every new deployment uses annual Enterprise agreement; no free plan/trial or public per-minute rate. Currency: Not established in the reviewed offer. Billing unit: annual contract with scoped usage Commercial conditions: Pricing depends on volume, integration and support scope Synthflow pricing source Intake: 1. Workflow intake needs scoped implementation Synthflow intake source Actions: 2. CRM/calendar/API workflows documented for platform role Synthflow actions source Handoff: 1. Escalation/fallback scoped in agreement Synthflow handoff source Controls: 1. Testing/support conditional on deployment scope Synthflow controls source Commercial clarity: 1. Clear quote policy but no rate/allowance Synthflow commercial clarity source Unresolved questions: Minimum contract, usage rates and overages; Exact tests, monitoring and human fallback scope; Not a verified self-serve SMB trial option Source record: Synthflow pricing. Enterprise-only commercial model and deployment scope Vapi View evidence and terms for Vapi Official product. Checked 2026-11-05. platform-voice-agent Buyer: Developers and technical agencies Region: Telephony provider/country dependent Setup: Assemble model/voice/transcription, tools and carrier; maintain integrations Documented workflows: Configurable voice intake; API/custom tool execution; SMS and call transfer Integrations: Custom webhooks/API tools; Make; GoHighLevel; SIP/Twilio and external providers Human coverage and fallback: Configurable blind/warm transfers to customer's destinations; some warm mode experimental Testing and review: Talk testing, simulations/evals, call/API/webhook logs; text evals do not prove audio quality Advertised price: $0.05/min hosting plus model, voice, transcription and carrier; $5 credit. Optional Core $29/mo; Pro 10% hosting fee, $999/mo minimum. Currency: USD Billing unit: hosting minute + provider usage + optional package Commercial conditions: Usage-only: 4 concurrency/14-day raw retention/1 number; packages do not replace usage fees Vapi pricing source Intake: 2. Configurable assistants and structured tool inputs Vapi intake source Actions: 2. Built-in/API/custom tools Vapi actions source Handoff: 2. Destination, summary and fallback controls Vapi handoff source Controls: 2. Simulations and production-call/tool logs Vapi controls source Commercial clarity: 2. Hosting plus provider components and packages specified Vapi commercial clarity source Unresolved questions: Configured all-in cost cannot equal $0.05 headline; Engineering, external hosting and incident ownership; Carrier-specific transfer constraints Source record: Vapi pricing. Hosting, external costs and package quotas Vapi tools. Built-in/custom action execution Transfer Call tool. Transfer modes and fallback options Debugging voice agents. Testing and production logs Pricing and success packages. Packages are additive to usage Regional channels These are local purchasing routes with their own account requirements and prices. A regional offer can use technology counted elsewhere in the study. 2 records. Select a product for its plan conditions, prices and source-linked score reasons. | Product | Intake | Actions | Handoff | Controls | Commercial | | --- | --- | --- | --- | --- | --- | | BT AI Receptionist / AI Receptionist Everywhere | 1 | 1 | 2 | 1 | 1 | | TELUS Business Connect AI Receptionist | 1 | 1 | 1 | unknown | 1 | BT AI Receptionist / AI Receptionist Everywhere View evidence and terms for BT AI Receptionist / AI Receptionist Everywhere Official product. Checked 2026-11-05. regional-ringcentral-channel Buyer: UK businesses buying through BT Region: United Kingdom Setup: RingCentral-powered regional offer: AIR requires BT Cloud Work; AIRE standalone. Website/docs import; optional paid education. Documented workflows: FAQs and enquiry capture; Booking advertised; connector details not independently verified for BT Integrations: BT Cloud Work portal; underlying RingCentral Human coverage and fallback: Customer staff; Cloud Work terms describe backup extension after 30 seconds of caller silence. Testing and review: Usage portal, alerts at 80/100%; service stops at 100% unless more minutes or overage enabled; optional overage cap. Advertised price: Quote for 100–14,000 minute bundles; monthly rolling term. Optional 1-hour education £150; abandoned booking £25. Currency: GBP Billing unit: Inbound AI minutes in 100-minute bundles Commercial conditions: Overage off by default; rate not public. Cloud Work terms round usage in 30-second increments. Treat BT terms separately from RingCentral US rates. BT AI Receptionist / AI Receptionist Everywhere pricing source Intake: 1. Enquiry/lead capture; structured questions not verified for channel. BT AI Receptionist / AI Receptionist Everywhere intake source Actions: 1. Booking claim lacks verified BT-specific connector behavior. BT AI Receptionist / AI Receptionist Everywhere actions source Handoff: 2. Routing plus explicit silence backup behavior in terms. BT AI Receptionist / AI Receptionist Everywhere handoff source Controls: 1. Spend controls documented; pre-live testing not verified. BT AI Receptionist / AI Receptionist Everywhere controls source Commercial clarity: 1. Units, contract and cap clear; rates quoted. BT AI Receptionist / AI Receptionist Everywhere commercial clarity source Unresolved questions: BT-specific feature parity and calendar integrations; AIRE versus AIR detailed terms; Regional price and overage quote Source record: BT AI Receptionist. RingCentral identity, pricing route and spend controls AIR and AIRE help. Bundled versus standalone prerequisite BT Cloud Work service schedule. Usage rounding and silence backup TELUS Business Connect AI Receptionist View evidence and terms for TELUS Business Connect AI Receptionist Official product. Checked 2026-11-05. regional-ringcentral-channel Buyer: Canadian businesses buying phone service through TELUS Region: Canada Setup: RingCentral AIR offered through TELUS Business Connect; official plans say DIY AI installation currently unavailable. Documented workflows: FAQ and lead capture; Scheduling advertised; Context/directory-based transfer Integrations: TELUS Business Connect; RingCentral-powered, connector parity not assumed Human coverage and fallback: Transfers to customer's destination/team; vendor-supplied humans not established. Testing and review: TELUS-specific pre-live tests and ongoing AI review tools not verified. Advertised price: From C$55/account/month with 100 minutes, in addition to Business Connect. Currency: CAD (Canadian offer) Billing unit: AI add-on account/month and minutes; underlying seats separate Commercial conditions: Overage, minimum base plan and AI installation fees not established. Displayed base-seat promotions require bundles/3-year terms; do not treat them as universal. TELUS Business Connect AI Receptionist pricing source Intake: 1. Lead capture and FAQ scope; configurable intake not verified. TELUS Business Connect AI Receptionist intake source Actions: 1. Scheduling advertised without channel-specific implementation detail. TELUS Business Connect AI Receptionist actions source Handoff: 1. Context/directory-based routing claim; failure behavior unknown. TELUS Business Connect AI Receptionist handoff source Controls: unknown. No TELUS-specific testing plus monitoring evidence established. TELUS Business Connect AI Receptionist controls source Commercial clarity: 1. Starting allowance published; overage and prerequisites incomplete. TELUS Business Connect AI Receptionist commercial clarity source Unresolved questions: Current overage and full contract cost; Installation cost and lead time; Canadian French behavior and locale support; Feature parity with direct RingCentral offer Source record: TELUS Business Connect plans. AI add-on price, allowance, base-plan conditions and no-DIY-AI footnote TELUS and RingCentral expansion. AIR identity and intended intake/scheduling/routing Coverage and open questions These entries were kept outside the scored inventory for the following reasons. A scope decision does not assess a product's performance. - Grasshopper virtual receptionist: Current offer is a Smith.ai partnership. Real AI/human reception option, but count underlying Smith.ai in turnkey/hybrid category rather than independent AI technology. Source - Employee AI assistants / traditional auto-attendants: Transcription, agent coaching, AI Assistant and keypad/directory IVR alone do not establish autonomous conversational reception. Only separately verified customer-facing AI agents included. Source - NexHealth: Official AI receptionist page is a developer sample text app on its Synchronizer API; not verified as a turnkey phone receptionist. Useful integration layer, not a separate competing receptionist. Source - Toma (identity unresolved): Current domain resolves to The Job Board for Agents. Automotive product identity not verified in this pass; no capability score assigned. Source - TrueLark standalone: Marketing URL redirects to account login; acquired by Weave per SEC filing. Weave AI Receptionist assessed instead; do not count as independent vendor. Source - PolyAI / Parloa: Enterprise contact-center platforms adjacent to this SMB-focused subset; not deeply verified in this bounded pass. Their exclusion is scope, not a negative capability finding. Source Phonely, Beside, NextPhone, LexReception, Answering Legal, Polaris Voice and Posh remain unchecked discovery leads. We have not assessed their official identity and current offer for inclusion. They carry no score. Leave the shortlist with a testable job Choose two or three candidates that can complete the same task, then compare them with your current process or staffed coverage. For each one, write down the paid plan, the destination record, the person responsible for exceptions and the condition that would stop the trial. The next decision belongs to the completed work and its cost." }