Independent coverage of AI agents and the work they do
Est.
Authority, access, supervision and the limits of autonomous work.
10 reports
Compare 46 receptionist products and regional offers by documented workflows, plan conditions, human fallback and billing units. Includes source-linked scores and downloadable data.
Signals and Simulations enter public preview, connecting production traces to candidate tests. Supported harnesses and mocked actions define the limits.
The sandbox preview can apply history-aware rules to agent tools. Direct file access sits outside that policy history, a boundary builders need to understand.
Project Beacon aims to flag risky behavior during execution. The buying question is whether earlier detection produces an alert your team can act on.
Test invoice preparation with sample job records, duplicate checks and a human approval step before connecting an agent to real billing.
Compare recovered work with the full bill and supervision time. Use a downloadable checklist to test the paid plan, bookings, human handoffs and rollback.
A practical first workflow for small teams: assign ownership, prepare AI drafts, check for new messages and test handoffs before allowing automatic sends.
Give a small-business agent a named owner, backup, change log and pause procedure. Includes a handover card and maintenance test sheet.
Our testing method: a real task, explicit permissions, a result you can inspect, and a record of the work still left to you.
What Instinct says it can do, who is behind it, and the questions a real-world trial needs to answer.